Sebastian Kolenderski

Primary Service Desk Analyst at TBA Group
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Greater Leicester Area, UK

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Meta Front-End Developer
    Meta
    May, 2023
    - Oct, 2024
  • Web Design for Everybody: Basics of Web Development & Coding Specialization
    University of Michigan | Coursera
    Aug, 2022
    - Oct, 2024
  • Google IT Automation with Python
    Coursera | Google
    Feb, 2022
    - Oct, 2024
  • Python for Everybody Specialization
    University of Michigan | Coursera
    Jan, 2022
    - Oct, 2024
  • Crash Course on Python
    Coursera
    Dec, 2021
    - Oct, 2024
  • Using Python to Interact with the Operating System
    Coursera
    Dec, 2021
    - Oct, 2024
  • Complete Python Bootcamp
    Udemy
    Nov, 2021
    - Oct, 2024
  • Designing and Implementing SQL Server Tables and Views
    Pluralsight
    Sep, 2021
    - Oct, 2024
  • MTA: Database Fundamentals - Certified 2021
    Microsoft
    Sep, 2021
    - Oct, 2024
  • PTE Home B1
    Pearson Professional Centres
    Sep, 2021
    - Oct, 2024
  • Understanding Customer Service Processes and Procedures
    Pluralsight
    Aug, 2021
    - Oct, 2024
  • C# Fundamentals
    Pluralsight
    Jul, 2021
    - Oct, 2024
  • Introduction to C# Programming and Unity
    Coursera
    Jul, 2021
    - Oct, 2024
  • MySQL Fundamentals Part 2
    Pluralsight
    Jul, 2020
    - Oct, 2024
  • MySQL Fundamentals
    Pluralsight
    Jan, 2020
    - Oct, 2024

Experience

  • TBA Group
    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 400 - 500 Employee
    • Primary Service Desk Analyst
      • Sep 2019 - Present

      o 2nd Line Support for Terminal Operating system o Supporting Warehouse Management and Terminal Operating systems o Contacting customers and assessing their needs to prioritise work o Utilizing Cherwell Service Management software o Using ITIL practices in daily work o Involved with PRTG event management helping to develop it and improve service process o Understand database structure o Helping with training new starters o 2nd Line Support for Terminal Operating system o Supporting Warehouse Management and Terminal Operating systems o Contacting customers and assessing their needs to prioritise work o Utilizing Cherwell Service Management software o Using ITIL practices in daily work o Involved with PRTG event management helping to develop it and improve service process o Understand database structure o Helping with training new starters

  • iEmpire
    • United Kingdom
    • Technology, Information and Internet
    • Company Owner
      • May 2009 - Present

      Web and graphic designing Preparing promotional materials and campains for customers Providing customer support Web and graphic designing Preparing promotional materials and campains for customers Providing customer support

  • Leicestershire Police
    • United Kingdom
    • Law Enforcement
    • 700 & Above Employee
    • Special Constable
      • Jan 2018 - Sep 2020

      o Understanding different needs of members of public and finding the best way to help with their problems o Maintaining the highest standards in communication with other parties o Understanding different needs of members of public and finding the best way to help with their problems o Maintaining the highest standards in communication with other parties

  • Wright Mix
    • Construction
    • 1 - 100 Employee
    • Volumetric Concrete Mixer Operator
      • Sep 2015 - Sep 2019

      o Driving Class 2 Truck o Preparing concrete on site o Consulting with customers o Use of Company CRM to raise invoices o Servicing and basic truck repairs o Driving Class 2 Truck o Preparing concrete on site o Consulting with customers o Use of Company CRM to raise invoices o Servicing and basic truck repairs

  • Completely Independent Distribution Limited
    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Assistant to Project Manager
      • Jul 2007 - Mar 2015

      o Working with suppliers and warehouse to achieve campaign goals. o Creating reports in SAP for different departments. Finding different ways to provide relevant information o Contacting customers and support companies to resolve different types of issues o System Administrator and IT Support contact for SAP Business One and Accellos WMS system o Helping Warehouse Manager with day to day problems o Working with suppliers and warehouse to achieve campaign goals. o Creating reports in SAP for different departments. Finding different ways to provide relevant information o Contacting customers and support companies to resolve different types of issues o System Administrator and IT Support contact for SAP Business One and Accellos WMS system o Helping Warehouse Manager with day to day problems

Community

You need to have a working account to view this content. Click here to join now