Experience

TLC Worldwide

• United Kingdom
• Advertising Services
• 400 - 500 Employee

• Global Talent Manager

  • May 2022 - Present



London College of Communication, University of the Arts London

• United Kingdom
• Higher Education
• 200 - 300 Employee

• Placements Manager

  • Oct 2020 - May 2022

  • Strategic development of provision at LCC for internships/ work placements and employability support. • Managing the Placements, Careers and Employability hub at LCC. Delivering workshops and events that will support students with their career progression. This offer is available to approximately 6000 students and includes 1-2-1 career guidance. Over 1500 tickets were booked for the employability program for the Autumn term 2021. • Creating and maintaining partnerships with external partners. Sourcing placement opportunities and supporting all parties throughout the placement process. • Oversight and reporting of operational management procedures and implementation of quality assurance of the UAL Placement Policy within the College. • Analysis of placement data and managing the production and distribution of termly and annual reports. • Identifying areas for improvement relating to the provision of student work placements at LCC. Working with academic and administrative teams to implement enhancement initiatives. Currently in the process of implementing an online approval process for all placement activity. • Preparing for internal or external quality assurance reviews and professional body accreditations in relation to placement/internship provision. • Co-ordinating the development and implementation of the administrative and quality assurance procedures for student work placements so that they are implemented in line with University and College policies. • Providing advice and guidance on the implementation of policy, procedure and good-practice to all stakeholders. Approving work placement activity appropriately to ensure that they meet the learning objectives for the courses of study, health and safety regulations are being adhered to and are compliant with UKVI regulations. • Developing and maintaining sources of information for students and staff relating to work placements and ensuring that it remains accurate and up to date. Show less



UAL Arts Temps

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Student Employment Coordinator

  • Aug 2016 - Oct 2020

  • Managing the 360 recruitment process for UAL students and alumni. In 2019–20 managed over 400vacancies and placed over 2000 candidates. Assignments include a variety of temporary assignments such as hospitality, administrative, digital and technical roles. • Managing the Arts Temps jobs board, posting vacancies and ensuring that the adverts are fully accessible. • Line managing the sourcing team. Overseeing the registration process for UAL students and alumni, ensuring that right to work checks are compliant with Employment Law/ UKVI regulations, interviewing candidates and arranging skills based assessments. During the 2019/20 academic year, managed the successful registration of approximately 500 temporary workers. • Liaising with UAL departments to generate business, form working relationships with Hiring Managers and ensure that recruitment strategies are tailored for their specific needs whilst managing their expectations. • Utilising the ATS system (Eploy) to streamline and improve the teams’ efficiency by implementing automated processes into the recruitment workflow instead of manual processes. In 2019/20, streamlined the admin process for right to work checks and placements by 25% by introducing options for automated reporting, dashboard widgets and automated notification processes for upcoming tasks for the team. Also reduced the number of automated emails sent to candidates by 88% compared to the 2018/19 summer term. Show less



University of the Arts London

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Employability Administrator - Arts Temps

  • Feb 2015 - Jul 2016

  • Managing the registration process for UAL students/graduates: monitoring online registrations, inviting applicants to attend registration interviews, checking right to work documents in accordance with UKVI regulations, conducting interviews and assessment tasks E.G. grammar, typing and Microsoft Office tests • Responsible for processing payroll paperwork each month, this involves inputting bank details and right to work document numbers onto each ArtsTemp’s Eploy profile, collating copies of right to work docments, bank details forms and HMRC forms for each ArtsTemp, passing these details on to the Payroll team for processing and laising with the Payroll Manager to obtain payroll numbers provide further information when necessary • Using the CRM system to compile comparative monthly statistics E.g. September 2016 stats VS October 2016 stats, to monitor the Artstemps team’s performance. These statistics must be distributed to the Director and Senior Managers each month within a specified time frame • Conducting Registration Open Days across the six UAL Colleges • Assisting with the organisation for recruitment events such as the annual UAL Part Time Job Fair, which includes social media marketing, liaising with Employers and providing assistance at the events • Providing cover to process job vacancies on the UAL online jobs board Show less



London Borough of Hackney

• United Kingdom
• Government Administration
• 700 & Above Employee

• Unit Coordinator

  • Jun 2014 - Feb 2015

  - setting up and maintaining systems of key statutory requirements for children and processes to enable the smooth running of the social work unit and ensuring that the work of the unit is co-ordinated and well organised - first point of contact for enquiries to the unit, some of which may be complex and/or contentious, from other staff, members of the public, or other agencies - servicing the weekly case planning meeting; ensuring papers are prepared, relevant professionals are invited to specific case discussions, tasks are documented and accurate records are kept for each child discussed and distributed to attendees in a timely fashion - developing a continued awareness of children’s/ families’ circumstances and to keep up to date on developments within cases, in order to be equipped to answer queries from children, families, staff or other agencies - collect and aggregate management information about the work of the unit and produce regular reports - Finance; ensure financial payments to families are efficiently managed, to raise purchase orders (paper and electronic) as requested and ensure appropriate authorisation for payments. To implement and operate procedures relating to financial matters in accordance with the Council’s procedures and to ensure all transactions are authorised and recorded e.g. travel warrants, local orders, petty cash, vouchers - assist in the preparation of reports and briefing papers on a wide range of cases and issues Show less



City of Wolverhampton Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Anti Social Behaviour Team Administrator

  • Aug 2012 - Jun 2014

  • Dealing with enquiries and incoming complaints from members of the public and various agencies, ensuring that service levels are maintained at a high standard, logging the details and monitoring the progress of cases on the CRM system, responding to the general public appropriately within five working days and liaising with various agencies such as West Midlands Police/Neighbourhood Wardens/Wolverhampton Domestic Violence Forum/Magistrates Courts/Legal teams in accordance with the Information Sharing Protocol • General maintenance of the office, providing secretarial and administrative support to a team of twenty staff, managing the workload of apprentices and line managing two Housing Trainees • Organising training events/meetings including booking venues, refreshments, distributing invites and materials to delegates, minute taking; liaising with attendees, distributing materials/agenda items and ensuring that an accurate account has been noted and distributed to attendees within specified deadlines E.g. Neighbourhood Tasking Meetings and ASBO Consultation meetings • Compiling reports and completing complex searches to retrieve information from CRM systems and databases E.g. Liaising with the MARAC Coordinator to complete searches on the ASB case management system on individuals that have been referred to MARAC, assessing which information is relevant to the referral and passing the information on to the relevant partners Processing mileage and subsistence claims, monitoring sickness/annual leave, raising invoices and purchase orders, confirming receipt of goods, setting up new suppliers on the e-finance system, maintaining financial and budget records, managing the credit card account for the department and developing and maintaining office systems and databases • Diary management i.e. booking appointments/meetings for the Team Manager and Coordinators using Outlook Show less