Heather Pelletier, MBA

Advancement Services Coordinator at Salisbury School
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Contact Information
us****@****om
(386) 825-5501
Location
Torrington, Connecticut, United States, US

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I highly recommend Heather. I found Heather to be a deeply committed student who went above and beyond the normal requirements. Her work ethic, dedication to her studies, work and family showed Heather to be a multi-dimensional person and thinker. Today’s work environment requires people of Heather’s mettle and resolve as well as thoughtfulness and attention to detail. Any organization would benefit from having Heather associated with them in any capacity. Stephen Paulone Director of Graduate Business Programs Post University

It is with great pride that I write this letter of recommendation for Heather. I have had the pleasure to work with Heather on a professional basis and she has always proved to be an outstanding asset on various projects. Heather’s tenacity and attention to detail is among the finest I have ever witnessed. Heather is highly motivated and can achieve any goal that she sets her mind to.

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Experience

    • United States
    • Primary and Secondary Education
    • 100 - 200 Employee
    • Advancement Services Coordinator
      • Jun 2021 - Present

      Gifts Specialist

    • Office Manager
      • Aug 2013 - Jun 2021

      I began my tenure at Benco, LLC as a temporary consultant. This position has evolved into a permanent position as the office/payroll administrator to being promoted in March 2014 to Office Manager. Currently I am managing 13+ employees and responsible for all HR functions including payroll, payroll liabilities, employee relations, recruitment, hiring, disciplinary action, legal compliance, benefits, and terminations. In addition to being the HR manager, I oversee the Accounts Receivables, collect AR aging debt, set bill pricing, assist with marketing and sales, and support daily operations.

    • Consultant
      • May 2013 - Aug 2013

      Accounts receivable, payroll and payroll liabilities, Use Sales Tax, staff scheduling, miscellaneous projects, and assist training staff Quick Books Pro.

    • Management Projects and Initiatives
      • Aug 2012 - Apr 2013

      Project manager - Currently developing a comprehensive marketing plan that encompases the business operations and strategies developed to enhance branding opportunities, define workflows and processes, advance social media platform strategies, and improve transparency across domestic and export sales. Other projects include creating and presenting research reports, export and import process planning, build and design intranet SharePoint pages (IT functions) to streamline internal communications and file sharing, bridge process gaps between China subsidaries and US, and assist with miscellaneous international business operations projects across The Music People, Inc. Applications: 2010 versions of Microsoft Project, Microsoft SharePoint, Microsoft Windows Explorer, Microsoft Excel, Microsoft Power Point, Microsoft Word, Microsoft Visio

    • Business Analyst
      • Mar 2010 - Jun 2012

      Conduct cost analyses for supply chain, Resource Supply Management Group (RSMG), and general operations for existing and new products/services. Identified an estimated $900,000 in savings for products and services. Interim-Buyer and create AP vendor profiles in AP electronic system. Manage vendor background verifications, w-9s and OIG reports.Audit invoices, report findings to the Director of Operations, managed vendor credits/rebates.Managed contracts, contract negotiations, activated and manage web based corporate contracts.Manage vendor credentialing, compliance, and sales and service appointments with 98.9% vendor compliance. Lead project teams, develop and manage project tasks and timelines, and report project results to executives.Develop department policies and procedures, workflows, algorithms, and presentations.Manage internal department web page; author, editor, and publisher of department newsletter.

    • High Reliability Training Coach
      • Mar 2010 - Jun 2012

      Employee safety coach.

    • Web Designer
      • Apr 2011 - Oct 2011

      Update and manage Cornwall Child Center's webpage. Add/change hyperlinks, make changes to existing content, and upload photos as necessary. Working on an FTP site and content is published using Microsoft Publisher 2007.

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Volunteer Human Resource Intern
      • Sep 2009 - Nov 2009

      Assisting with maintaining and organizing volunteer records, assist with processing background checks, ID cards, updated accounts receivables, processed new job description codes into Payroll Advantage and assigned employees to new description codes.

    • Medical Assistant
      • Feb 2008 - Oct 2009

      Per Diem.Assisted managing physician's schedules, assisted physician with procedures, patient care, and administrative office duties.

    • Business Administrator Intern
      • May 2009 - Jun 2009

      Assistant business administrator. Support office and human resource compliance and policies. Perform functional duties of re-credentialing using CAQH application for updating physician profiles on a quarterly basis, payroll, transactions of bill paying and managing cash deposits. Generated and managed expense and income reports to improve the organization’s profit margin.

    • Unit Coordinator
      • Feb 2007 - Aug 2008

      Transcribed and processed physician orders into computerized database system while ensuring compliance to policies and procedures. Communicated across departments and employee levels including interacting with case managers, department managers, and CEO.

Education

  • Post University
    MBA w/ concentration in Marketing, Human Resources, Marketing, & Business Management
    2009 - 2011
  • University of Phoenix
    Bachelor's of Science, Global Business Management
    2004 - 2008
  • University of Phoenix
    Certification, Student Technology Workshop for MS Office
    2007 - 2007

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