Experience

U.S. Army CECOM

• United States
• Armed Forces
• 100 - 200 Employee

• Systems Administrator Lead

  • Apr 2020 - Present

  - Responsible for leading and developing System Administration roles and responsibilities for software sustainment project with the United States Army - Create and maintain workstation images and build new systems using a standard imaging process Create, update, and maintain automated application deployment packages - Assist in software installation package distribution and troubleshooting - Design, implement and configure the COTS/GOTS software needed to support enterprise infrastructure - Responsible for Sustainment Lab server architecture, design, implementation, administration, and availability utilizing Dell PowerEdge servers, Dell DCS servers, Dell EqualLogic Storage Arrays, and NetApp FAS Storage Arrays using VMWare ESXi 5.5, VMWare ESXi 6.7, Windows Server 2012 R2, and Windows Server 2019 - Responsible for administration of Sustainment Lab Windows Domain utilizing Active Directory, Microsoft Exchange, Microsoft SQL Server, System Center Operations Manager (SCOM), System Center Configuration Manager (SCCM), Windows Server Update Services, Windows Deployment Services, and SharePoint - Complete Information Assurance Vulnerability Management by reviewing firmware, operating system, and software vulnerabilities, identifying needed patches and mitigation strategies, and applying patches and/or mitigation strategies to Cisco IOS and NX-OS firmware, NetApp firmware, Dell Laptop, Server, Storage Arrays, and Network firmware, and Windows 10, Server 2012 R2, and Server 2019 operating systems - Complete process manuals that are distributed throughout the United States Army with detail to Information Technology implementations and repairs Show less



LensCrafters

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Certified Lab Technician

  • Jun 2011 - Aug 2022

  Cut and fit lenses thoroughly to perscription, Work in a team atmosphere to maintain machines and accurately run perscription lenses. Thoroughly inspect lenses to make certain they are up to top quality standards for customers Cut and fit lenses thoroughly to perscription, Work in a team atmosphere to maintain machines and accurately run perscription lenses. Thoroughly inspect lenses to make certain they are up to top quality standards for customers



GIO Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Managed Services Analyst

  • Jul 2015 - Apr 2020

  -Provide end-user technical support for a variety of clients including insurance, government contractors, non-profits, engineering, and medical firms. Support ranges from day-to-day PC issues, all the way to server side including firewall, switches, routers, access points. - Regularly client sites to setup network equipment, printers, and workstations. -Ability to tone out, terminate, or patch in network cables -Document resolutions and help contribute to the Knowledge Base resolutions library. -Analyze trends for ways to prevent future problems and alert management to emerging trends in incidents. - Provide a consistent level of professional and considerate support to our clients in an effort to develop and maintain relationships of trust and open communication. - Perform assignments as scheduled and communicate task status on a regular and on-going basis. Show less



Helion Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Desktop Support Technician

  • Nov 2012 - Jul 2015

  Provide technical assistance to computer system users. Setup user accounts, regulate and monitor file access to ensure secure access and confidentiality of folders, files, and software application accounts. Deploy and implement new computer systems (servers, switches, Access Points) to clients by traveling nationwide. Proficient in MS Windows, MS Office (Word, Excel, PowerPoint, Access). Responsible for documenting and updating all client correspondence and relevant internal information via ticketing system. Show less



Sears Stores

• United States
• Retail
• 700 & Above Employee

• Team Lead

  • Jun 2003 - Jun 2011

  Worked my way up and through the company switching departments as I was needed or asked. Managed employees, creating schedules, setting up planograms, ensuring customer satisfaction Worked my way up and through the company switching departments as I was needed or asked. Managed employees, creating schedules, setting up planograms, ensuring customer satisfaction