Josephine Chan
Learning & Development, Human Resources at Hong Kong Maxim's Group- Claim this Profile
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Bio
Credentials
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Elearning Essentials: Storyboarding
LinkedInOct, 2022- Nov, 2024 -
Certificate in Employment Law & Employee Engagement
[HKIHRM] Hong Kong Institute of Human Resource ManagementMay, 2022- Nov, 2024 -
Learning to Be Approachable
LinkedInJan, 2022- Nov, 2024 -
The Top 10 Project Management Mistakes—and How to Avoid Them
LinkedInJan, 2022- Nov, 2024 -
Mindfulness-Based Psychological Supporter (Distinction) Certificate
The Hong Kong Federation of Youth GroupsDec, 2021- Nov, 2024 -
Workplace Big Five Profile™ Certification
Paradigm Personality LabsDec, 2021- Nov, 2024 -
Certified Learning and Development Professional Programme
The Hong Kong Management AssociationJan, 2021- Nov, 2024 -
Certified Behavioural Consultant (CBC)
The Institute for Motivational Living, Inc.Nov, 2020- Nov, 2024 -
Outstanding New Trainer
The Hong Kong Management AssociationApr, 2020- Nov, 2024 -
Executive Diploma in Learning and Development
The Hong Kong Management AssociationJan, 2020- Nov, 2024 -
LCCI level 3 Certificate in Accounting
LCCI International QualificationsJun, 2009- Nov, 2024
Experience
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Hong Kong Maxim's Group
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Hong Kong
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Food and Beverage Services
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500 - 600 Employee
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Learning & Development, Human Resources
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Nov 2022 - Present
• Take the lead on Maxim’s Academy – programmes from personal effectiveness to people management – for Catering Management and HQ employees of Hong Kong and Macau; • Design and deliver soft-skills training programmes serving the needs of BUs; • Foster learning culture with bite-sized learning strategy – e-module development and regular knowledge sharing. • Take the lead on Maxim’s Academy – programmes from personal effectiveness to people management – for Catering Management and HQ employees of Hong Kong and Macau; • Design and deliver soft-skills training programmes serving the needs of BUs; • Foster learning culture with bite-sized learning strategy – e-module development and regular knowledge sharing.
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Nan Fung Group
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Hong Kong
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Real Estate
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200 - 300 Employee
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Training and Organization Development - Human Resources
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Dec 2020 - Nov 2022
• Provide group-wide talent development programmes building the leadership pipeline; • Initiated ‘Work & Learn Experience’ creating shared value and building sustainable human capital; • Liaise with stakeholders to drive internal Sustainability-focused strategic initiatives including employee wellness framework; • Follow through the group management trainee and internship programmes; • Follow through employee engagement initiatives and internal communication; • Assume the Internal Vice President of Staff Committee.
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HKT Teleservices (Formerly PCCW Teleservices)
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China
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Training Officer
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Sep 2017 - Dec 2020
• Conduct corporate training programmes including new employee orientation, scenario-based product knowledge and soft-skills training modules; • Organised revamped training programmes via the learner-centred approach; • Train the trainers in overseas business centres – the Philippines and China; • Liaise with team heads to design training interventions concerning training needs and business change management; • Received the 2020 HKMA Award for Excellence in Training and Development – Outstanding New Trainer.
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Education
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University of Plymouth
Bachelor of Science (Honours), Business Management