Experience

Seayou Explorer

• Hong Kong
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Yacht & Boat Event Specialist

  • Jul 2023 - Present

  • Created and managed marketing materials for 3 brands: FLOAT Hong Kong, Seayou Explorer & Aberdeen1773 • Conducted market research and did pitching to schools, NGOs, media, hotels, KOLs and agencies to increase company exposure, brand awareness and sales. • Handled enquiries and reservations in a friendly and professional manner via phone, web messaging and email. • Assured the accuracy and quality of products listed online, in terms of pricing, inventory, and content. • Created and managed marketing materials for 3 brands: FLOAT Hong Kong, Seayou Explorer & Aberdeen1773 • Conducted market research and did pitching to schools, NGOs, media, hotels, KOLs and agencies to increase company exposure, brand awareness and sales. • Handled enquiries and reservations in a friendly and professional manner via phone, web messaging and email. • Assured the accuracy and quality of products listed online, in terms of pricing, inventory, and content.



To Be Wed Limited

• Hong Kong SAR

• Part Time Shop Assistant

  • Feb 2023 - Jul 2023

  • Conducted 1.5-hour individual consultation session to 6+ customers per day to provide tailor-made suggestions on the choice of wedding gowns and accessories • Developed a close relationship with potential customers via constant follow-up on WhatsApp to drive trust on our product and service • Conducted 1.5-hour individual consultation session to 6+ customers per day to provide tailor-made suggestions on the choice of wedding gowns and accessories • Developed a close relationship with potential customers via constant follow-up on WhatsApp to drive trust on our product and service



Intime Artisan de Parfum

• Hong Kong SAR

• Part Time Event Marketing Assistant

  • Dec 2022 - Dec 2022

  • Facilitated the product display at the booth during a seasonal event with 1000+ visitors • Liaised with perfume artists and sales team to facilitate the production of perfume from development and manufacturing to packaging and marketing • Facilitated the product display at the booth during a seasonal event with 1000+ visitors • Liaised with perfume artists and sales team to facilitate the production of perfume from development and manufacturing to packaging and marketing



International Conference Consultants Limited

• Hong Kong SAR

• Project Assistant Intern

  • Jan 2022 - Jul 2022

  • Coordinated the operation of 6+ hybrid mode medical conferences with 2000+ participants each, greeting VIP members and exhibitors with professional manner • Crafted mass email communication and designed event materials, such as reminder emails by using MailChimp • Liaised with external suppliers on event live streaming equipment and souvenirs to facilitate the setup and logistics • Coordinated the operation of 6+ hybrid mode medical conferences with 2000+ participants each, greeting VIP members and exhibitors with professional manner • Crafted mass email communication and designed event materials, such as reminder emails by using MailChimp • Liaised with external suppliers on event live streaming equipment and souvenirs to facilitate the setup and logistics



Times Square Limited 時代廣場

• Retail
• 1 - 100 Employee

• Customer Service Ambassador

  • Jun 2020 - Jun 2022

  • Resolved customer complaints and issues in a timely and professional manner • Supported the daily operation of an e-commerce platform which allows customers to earn their membership points and redeem gifts • Facilitated the development of VIP membership program by following up with high potential customers and supporting events’ invitation process • Resolved customer complaints and issues in a timely and professional manner • Supported the daily operation of an e-commerce platform which allows customers to earn their membership points and redeem gifts • Facilitated the development of VIP membership program by following up with high potential customers and supporting events’ invitation process