Abdul-Roheem Olanihun
Product Manager at Chipper Cash- Claim this Profile
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Bio
Credentials
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SQL
W3Schools.com -
Digital Skills: User Experience
Accenture -
Enterprise Design Thinking
IBM -
How to Build Digital Products
Product School -
Introduction to Database Concepts - Revised
Alison - Free Online Learning -
Product Management: Building a Product Roadmap
LinkedIn -
Product Management: Building a Product Strategy
LinkedIn -
Product Management First Steps
LinkedIn -
Technology for Product Managers
LinkedIn -
Digital Marketing
TinklingD | Your Remote Digital Marketing Team
Experience
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Chipper Cash
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United States
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Financial Services
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100 - 200 Employee
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Product Manager
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jun 2022 - –nu
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Senior Product Operations Analyst (Investment)
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aug 2021 - jun 2022
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Founder & Portfolio Manager
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jan 2020 - –nu
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Stack Shift
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Nigeria
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Software Development
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1 - 100 Employee
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DWeb Fellow
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jun 2022 - aug 2022
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Chaka.com
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Nigeria
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Financial Services
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1 - 100 Employee
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Product & Growth
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jan 2021 - aug 2021
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Product Manager
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sep 2020 - jan 2021
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Hotels.ng
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Nigeria
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Hospitality
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1 - 100 Employee
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Product Manager
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mar 2020 - aug 2020
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OPay
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Nigeria
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Financial Services
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700 & Above Employee
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User Research Analyst
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okt 2019 - feb 2020
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Operations Specialist
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sep 2019 - nov 2019
- Investigated and reported possible business ventures for the company across different states.- Launched and maintained OTrike Operation in Lagos.- Carried out survey on customer churn in Nigeria.- Developed new models for rider acquisition.- Headed a Promotion team that created awareness about OTrike operations in Victoria Island axis of Lagos.
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Price Optimization Analyst
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aug 2019 - okt 2019
- Performed economic and competitor price analysis in Oyo, Ogun, Lagos, Sokoto, Kaduna, Abuja, Edo and Anambra state. The findings were instrumental in defining the strategy and per Km and time price.- Carried out Market survey to know which of our products would serve customers in different regions betters
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Fraud Officer
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jun 2019 - aug 2019
- Collected customer feedback and made process changes to exceed customer satisfaction goals.- Contacted customers directly to notify of fraudulent activity and minimize impacts.- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.- Provided exemplary level of customer service to all individuals, including customers, riders and company personnel
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Rider Manager
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mar 2019 - maj 2019
- Managed over 500 riders for efficient performance.- Debt recovery from defaulting riders- Rider's Compliance Officer.- Customer Care Officer (Rider/Passenger Conflict Resolution)- Service Marketing.Operation Software Maintenance.
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Project Manager
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apr 2018 - jan 2019
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University of Ibadan
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Nigeria
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Research Services
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700 & Above Employee
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Field Technologist
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aug 2013 - nov 2013
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Education
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University of Alberta
Specialization, Software Product Management -
University of Virginia Darden School of Business
Digital Product Management