Manisha Charan

Customer Service Consultant - Tech support at Aussie Broadband
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Contact Information
us****@****om
(386) 825-5501
Location
Frankston, Victoria, Australia, AU
Languages
  • Telugu Native or bilingual proficiency
  • Hindi Full professional proficiency
  • English Full professional proficiency
Skills

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Bio

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Credentials

  • Managing Stress
    Lynda.com
    Jul, 2018
    - Nov, 2024
  • Managing Stress for Positive Change
    Lynda.com
    Jul, 2018
    - Nov, 2024
  • Web Programming Foundations
    Lynda.com
    Jun, 2018
    - Nov, 2024

Experience

  • Aussie Broadband
    • Australia
    • Telecommunications
    • 500 - 600 Employee
    • Customer Service Consultant - Tech support
      • Sep 2021 - Present

  • Subway
    • Restaurants
    • 700 & Above Employee
    • Sandwich Maker
      • Apr 2020 - Present

  • Olivette Restaurant
    • Frontend Manager
      • Dec 2018 - Apr 2020

  • Aggrandize
    • Australia
    • Advertising Services
    • Junior Team Member
      • Dec 2018 - Aug 2019

  • Marsh McLennan
    • United States
    • Financial Services
    • 700 & Above Employee
    • On Site Support Analyst
      • Sep 2018 - Dec 2018

      • Performing installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software. • Assist in administration and maintenance of technology infrastructure components, maintain accurate hardware and software records for corporate assets. • Assists in the setup and operation of audio visual hardware as required by end user. • Assist with hardware disconnections, colleague hardware moves and reconnects desktop technology hardware for single user, multi-user and office moves. • Assist in installation, maintenance, troubleshooting and repair of office telephony systems. Show less

  • NUV Petroluem Py Ltd
    • Wonthaggi vic
    • Customer Service Representative
      • Dec 2015 - Apr 2018

      Key responsibilities: • Effectively communicate with customers in a fast-paced environment • Forecourt management • Control Inventory to maintain stock level by restocking products and reordering. • Accurately use Excel to create account reports and control sheets daily • Troubleshoot any technical issues occur in the back-end system and knowledge on how to accurately perform actions on the POS system • Successfully provide training for new staff members in processing customer cash and credit payments, preparing food and adhering to Occupational Health and Safety procedures(OH&S) Show less

  • Daniels Bakery
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Kitchen Assistant
      • Aug 2015 - Dec 2015

      Key responsibilities: • Carefully followed OH&S procedures in food preparations • Successfully engaged in team activities to meet the requirements daily • Accurately applied time management skills to keep up with fellow team members Key responsibilities: • Carefully followed OH&S procedures in food preparations • Successfully engaged in team activities to meet the requirements daily • Accurately applied time management skills to keep up with fellow team members

Education

  • Danford College
    Graduate Diploma Management, Business Administration and Management, General
    2019 - 2020
  • Monash College
    Professional year, Competent
    2018 - 2019
  • Charles Sturt University
    Master's degree, Information Technology
    2015 - 2017
  • Kamala Institue of Technology and Science
    Bachelor's degree, Computer Science
    2010 - 2014

Community

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