Experience

Advanced Clinical

• United States
• Biotechnology Research
• 700 & Above Employee

• Associate Recruiter

  • Oct 2018 - Present

  • Utilizes all resources for recruiting top talent for the biotechnology, clinical research, and pharmaceutical industry • Identifies and sources appropriate talent for current open roles within the organization and for our clients • Determines applicant qualifications by pre-screening and interviewing applicants on a consistent set of qualifications, analyzing responses, and comparing qualifications to job requirements. • Recommends candidates to hiring managers based on objective criteria used in the evaluation process. Show less



Company Confidential

• NCR-National Capital Region Philippines

• Talent Acquisition

  • Sep 2018 - Oct 2018

  • Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc. • Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability, and compensation requirements; documents these interviews • Scheduled interviews with candidates and hiring managers • Involved in recruiting passive candidates, through phone calls, emails, and general relationship-building • Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions Show less



Global Payments Process Center Inc,

• NCR - National Capital Region, Philippines

• Customer Service Representative

  • Apr 2018 - Jul 2018

  • Assisted customers when claiming event registration. • Retained calls for the Advantage membership. • Assisted customers, gave details to unrecognized transactions. • Assisted customers when claiming event registration. • Retained calls for the Advantage membership. • Assisted customers, gave details to unrecognized transactions.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Fraud Analyst

  • Oct 2017 - Feb 2018

  • Inbound and outbound customer service • Billing inquiries • Canceled cards, replaced and created fraud reports. • Assisted customers, gave details to unrecognized transactions. • Inbound and outbound customer service • Billing inquiries • Canceled cards, replaced and created fraud reports. • Assisted customers, gave details to unrecognized transactions.



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Disputes Specialist

  • Oct 2010 - Jul 2017

  • Disputed, end-to-end process • Billing inquiries • Production support • Disputed, end-to-end process • Billing inquiries • Production support