Rob van Nijnanten, BICT

Functional Application Manager at Gemeente Beekdaelen
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Contact Information
us****@****om
(386) 825-5501
Location
Kerkrade, Limburg, Netherlands, NL
Languages
  • English -
  • German -
  • Dutch -
Skills

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5.0

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Ruud van der Heijden

Het is een genoegen om met Rob samen te werken. De manier waarop hij de SNOW/SDM service setup voor CFSS heeft aangepakt en opgelost was geweldig. De tijdsdruk was bij tijd en wijle enorm hoog en er wordt veel gevraagd van de mensen en hun flexibiliteit. Rob is een zeer gedreven medewerker en hij kent het klappen van de zweep. Hij paste uitstekend in het team. De ongekende energie en gedrevenheid om tot resultaat te komen zullen mij altijd bijblijven.

Pascal Stofberg

In mijn jaren bij Atos heb ik Rob altijd gezien als een prettige collega. Rob is een warme persoonlijkheid, maar op inhoud zakelijk en doelgericht. Nuchter, praktisch en respectvol in zijn werkwijze. Ik heb met veel plezier samengewerkt met Rob.

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Credentials

  • Business Information Services Library (BiSL®) Foundation
    APMG International
    Feb, 2019
    - Nov, 2024

Experience

  • Gemeente Beekdaelen
    • Netherlands
    • Government Administration
    • 100 - 200 Employee
    • Functional Application Manager
      • May 2019 - Present

  • Philips
    • Netherlands
    • Hospitals and Health Care
    • 700 & Above Employee
    • Philips, Service Management Setup
      • Aug 2016 - Nov 2018

      In the constant changing world between Philips and ATOS, I have been busy with streamlining and improving existing IT processes, but also with inventing, organizing and describing new IT processes. I gained lots of experience with implementation in tools such as ServiceNOW and CA Service Desk Manager (SDM12).

    • Philips, ITIL Process Coordinator
      • Feb 2013 - Sep 2016

      As a change process coordinator I was responsible for guiding changes from start to finish. Intake, offer, plan, driving during implementation and invoicing were part of my job. I acted in the center between customer, Service Delivery Manager and the ATOS delivery groups. In 2016 I assisted in offshoring by training new Indian colleagues with whom process coordination from the Netherlands came to an end.

  • Multiple Companies
    • 100 - 200 Employee
    • DSM, D-Reizen, Detailresult, Wegener and ATOS ITIL Process Coordinator
      • Apr 2007 - Feb 2013

      Mainly worked as a change process coordinator for DSM, D-Reizen, Detailresult, Wegener and ATOS. Also (outside office hours) fulfilled an incident manager role for the Telegraaf and Sanoma during this period. Details about the periods worked per customer can be found below. Mainly worked as a change process coordinator for DSM, D-Reizen, Detailresult, Wegener and ATOS. Also (outside office hours) fulfilled an incident manager role for the Telegraaf and Sanoma during this period. Details about the periods worked per customer can be found below.

  • Atos
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • ATOS, ITIL Change Process Coordinator
      • Mar 2012 - Jan 2013

  • DSM
    • Netherlands
    • Chemical Manufacturing
    • 700 & Above Employee
    • DSM, ITIL Change Process Coordinator
      • Oct 2010 - Mar 2012

  • WegenerMedia
    • Netherlands
    • Newspaper Publishing
    • 1 - 100 Employee
    • Wegener, ITIL Change Process Coordinator
      • Aug 2009 - Sep 2010

  • Detailresult
    • Netherlands
    • Retail
    • 300 - 400 Employee
    • Detailresult, ITIL Change Process Coordinator
      • Aug 2009 - Sep 2010

  • D-reizen
    • Netherlands
    • Travel Arrangements
    • 400 - 500 Employee
    • D-Reizen, ITIL Change Process Coordinator
      • Sep 2007 - Sep 2010

  • Atos
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • ATOS, Windows System Manager
      • Jan 2004 - Aug 2007

      From my technical background I started with a change coordinating role within the windows server management department. During this period I was partly change coordinator and partly windows MCSE system manager. From my technical background I started with a change coordinating role within the windows server management department. During this period I was partly change coordinator and partly windows MCSE system manager.

Education

  • Hogeschool Heerlen
    ING, Sector Techniek Informatietechniek
    1987 - 1992
  • MTS Heerlen
    Electronics
    1983 - 1987

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