Kirsi Punakivi
Customer Service Manager, Pharmacy chain at Yliopiston Apteekki- Claim this Profile
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Bio
Experience
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Yliopiston Apteekki
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Finland
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Pharmaceutical Manufacturing
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200 - 300 Employee
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Customer Service Manager, Pharmacy chain
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Jun 2022 - Present
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Customer Service Manager | M.Sc Pharm
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Dec 2020 - Present
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Interim Branch Manager
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Sep 2020 - Dec 2020
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Customer Service Manager | M.Sc. Pharm
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Mar 2020 - Sep 2020
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Customer Service Pharmacist (M.Sc)
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Oct 2019 - Mar 2020
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Farmania Oy
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Finland
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Staffing and Recruiting
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1 - 100 Employee
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Pharmacist
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Jul 2019 - Sep 2019
All aspects of a pharmacist’s work in community pharmacies. All aspects of a pharmacist’s work in community pharmacies.
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University of Helsinki
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Finland
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Higher Education
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700 & Above Employee
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MSc Pharm Student
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Sep 2017 - Aug 2019
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Bayer
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Chemical Manufacturing
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700 & Above Employee
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Sales and Marketing Trainee
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Feb 2018 - Jun 2018
My main tasks included designing and producing marketing and training material for pharmacists and other health care professionals and sales material for sales reps in co-operation with Marketing, Regulatory, Trade Marketing and Sales. In addition I assisted for example in sales reporting and many routinely tasks. My main tasks included designing and producing marketing and training material for pharmacists and other health care professionals and sales material for sales reps in co-operation with Marketing, Regulatory, Trade Marketing and Sales. In addition I assisted for example in sales reporting and many routinely tasks.
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Eezy Farenta
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Finland
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Sales Representative
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Mar 2017 - Feb 2018
Diverse sales representative’s work. Work included for example telemarketing and designing marketing and educational material for customers and pharmacists. I’ve also gone through marketing material from sales and marketing point of view. I worked on a part-time basis alongside my studies. Diverse sales representative’s work. Work included for example telemarketing and designing marketing and educational material for customers and pharmacists. I’ve also gone through marketing material from sales and marketing point of view. I worked on a part-time basis alongside my studies.
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Pharmacist
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Oct 2013 - May 2017
All aspects of a pharmacist’s work in community pharmacy. All aspects of a pharmacist’s work in community pharmacy.
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Actavis (now Allergan)
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Pharmaceutical Manufacturing
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700 & Above Employee
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Area Manager
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Aug 2009 - Jun 2013
Key Account management of pharmacy customers and from 2012 also dermatologist in southern Finland. Work included selling whole Actavis product portfolio to pharmacies, giving product infos to pharmacists and organizing educational customer events. Key Account management of pharmacy customers and from 2012 also dermatologist in southern Finland. Work included selling whole Actavis product portfolio to pharmacies, giving product infos to pharmacists and organizing educational customer events.
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Pharmacist
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Jun 2006 - Oct 2009
All aspects of a pharmacist’s work in community pharmacy. All aspects of a pharmacist’s work in community pharmacy.
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Merck Group
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Germany
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Pharmaceutical Manufacturing
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700 & Above Employee
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Medical Sales Representative
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Sep 2008 - Jul 2009
Sales and marketing of Merkc OTC products to pharmacies all around the country. Work included also designing marketing and educational material. Sales and marketing of Merkc OTC products to pharmacies all around the country. Work included also designing marketing and educational material.
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Tamro Finland
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Finland
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Wholesale
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100 - 200 Employee
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Customer Service
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Apr 2005 - Aug 2005
I spoke daily over the phone with customers and provided customer support and transactions. I also resolved customer inquiries and issues. I spoke daily over the phone with customers and provided customer support and transactions. I also resolved customer inquiries and issues.
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Education
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University of Helsinki
M. Sc. Pharm. -
Trainer 4 You
Ravintovalmentaja -
Capsil Oy
Medical Sales Representative -
Helsingin yliopisto
Bachelor of Pharmacy (B.Pharm.)