Kirsi Punakivi

Customer Service Manager, Pharmacy chain at Yliopiston Apteekki
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Espoo, Uusimaa, Finland, FI

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Finland
    • Pharmaceutical Manufacturing
    • 200 - 300 Employee
    • Customer Service Manager, Pharmacy chain
      • Jun 2022 - Present

    • Customer Service Manager | M.Sc Pharm
      • Dec 2020 - Present

    • Interim Branch Manager
      • Sep 2020 - Dec 2020

    • Customer Service Manager | M.Sc. Pharm
      • Mar 2020 - Sep 2020

    • Customer Service Pharmacist (M.Sc)
      • Oct 2019 - Mar 2020

    • Finland
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Pharmacist
      • Jul 2019 - Sep 2019

      All aspects of a pharmacist’s work in community pharmacies. All aspects of a pharmacist’s work in community pharmacies.

    • Finland
    • Higher Education
    • 700 & Above Employee
    • MSc Pharm Student
      • Sep 2017 - Aug 2019

    • Chemical Manufacturing
    • 700 & Above Employee
    • Sales and Marketing Trainee
      • Feb 2018 - Jun 2018

      My main tasks included designing and producing marketing and training material for pharmacists and other health care professionals and sales material for sales reps in co-operation with Marketing, Regulatory, Trade Marketing and Sales. In addition I assisted for example in sales reporting and many routinely tasks. My main tasks included designing and producing marketing and training material for pharmacists and other health care professionals and sales material for sales reps in co-operation with Marketing, Regulatory, Trade Marketing and Sales. In addition I assisted for example in sales reporting and many routinely tasks.

    • Finland
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Sales Representative
      • Mar 2017 - Feb 2018

      Diverse sales representative’s work. Work included for example telemarketing and designing marketing and educational material for customers and pharmacists. I’ve also gone through marketing material from sales and marketing point of view. I worked on a part-time basis alongside my studies. Diverse sales representative’s work. Work included for example telemarketing and designing marketing and educational material for customers and pharmacists. I’ve also gone through marketing material from sales and marketing point of view. I worked on a part-time basis alongside my studies.

    • Pharmacist
      • Oct 2013 - May 2017

      All aspects of a pharmacist’s work in community pharmacy. All aspects of a pharmacist’s work in community pharmacy.

    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Area Manager
      • Aug 2009 - Jun 2013

      Key Account management of pharmacy customers and from 2012 also dermatologist in southern Finland. Work included selling whole Actavis product portfolio to pharmacies, giving product infos to pharmacists and organizing educational customer events. Key Account management of pharmacy customers and from 2012 also dermatologist in southern Finland. Work included selling whole Actavis product portfolio to pharmacies, giving product infos to pharmacists and organizing educational customer events.

    • Pharmacist
      • Jun 2006 - Oct 2009

      All aspects of a pharmacist’s work in community pharmacy. All aspects of a pharmacist’s work in community pharmacy.

    • Germany
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Medical Sales Representative
      • Sep 2008 - Jul 2009

      Sales and marketing of Merkc OTC products to pharmacies all around the country. Work included also designing marketing and educational material. Sales and marketing of Merkc OTC products to pharmacies all around the country. Work included also designing marketing and educational material.

    • Finland
    • Wholesale
    • 100 - 200 Employee
    • Customer Service
      • Apr 2005 - Aug 2005

      I spoke daily over the phone with customers and provided customer support and transactions. I also resolved customer inquiries and issues. I spoke daily over the phone with customers and provided customer support and transactions. I also resolved customer inquiries and issues.

Education

  • University of Helsinki
    M. Sc. Pharm.
    2017 - 2019
  • Trainer 4 You
    Ravintovalmentaja
    2015 - 2015
  • Capsil Oy
    Medical Sales Representative
    2007 - 2007
  • Helsingin yliopisto
    Bachelor of Pharmacy (B.Pharm.)
    2004 - 2007

Community

You need to have a working account to view this content. Click here to join now