Sales Consultant

• Nov 2022 - Present

Product Manager

• Aug 2022 - Dec 2022

* Market research through product testing, customer surveys and market visits* Developed and implement product strategies for the various Consumer Electronics (TV & Digital Appliances) products in the business unit.* Periodic product training and product knowledge updates to account managers* Follow through the product life cycles and make relevant product strategy decisions that will increase business* Market specific recommendations on current product improvements and future products* Monitor selling price of all consumer electronics products and advice partners * Recommend price positioning for Consumer Electronics products as per relevant market dynamics. Show less

Retail Manager

• Dec 2019 - Aug 2022

Business Development Manager - Enterprise Business Solutions

• Aug 2018 - Jun 2022

* Provision of technical support to Samsung customers and working with end users to ensureoptimal performance of the software and hardware solutions & integrations. * Recruitment and management of Samsung enterprise partners and system Foster customer satisfaction through timely follow-up.* Specializing in Samsung’s Large Format Displays product lineup and Magic Info ContentManagement Software Solutions.* Conducting Samsung Large Format Display products and solutions presentations for partners,distributors and re-sellers.* Technical training to end users, partners, distributors, re sellers and authorizedservice * Provides technical support, recommendations, pre-sales and post-sales support to distributors,re-sellers and Clients on Samsung’s Large Format Displays.* Interfacing with Clients for Proof of Concept, solution integration and other technicalinquiries.* Assists Sales Team by providing them technical support and product pricing * Designing digital content for Samsung's Large Format Displays for Client Presentations andEvents.(Over 1750 Samsung Large format display designs ) Show less

Assistant Retail Marketing Manager

• Apr 2019 - Jan 2020

* Responsible for increasing Consumer Electronics sales through retailers* Coordinate Field Force Promoters / Business Enhancers* Manage 75 Samsung Promoter covered stores.* Responsible for increasing CE product and brand awareness through retailers* Responsible for implementing CE product training through the retailers* Responsible for monitoring relationship and performance of FSM agency and team* Responsible for sustained growth of all retail assets (SMP/SPP/SIS) and for growth of theretail environment* Responsible for monitoring RRP / market intelligence of all CE models and advising dealersaccordingly* Achievement of monthly, quarterly and annual target through retailers* Consistency in motivating retailers and FSM to improve sell-out* Ensure Levels of compliance with the use of MIS system [Data collection] across Nigeria (ZeroTolerance) Show less

IT PRE SALES ENGINEER

• Jun 2015 - Mar 2019

Sales Representative• Involved in developing sales & pricing strategies.• Liaising with customers and Samsung enterprise partners to answer and resolve their queries.• Identifying and then researching potential leads and opportunities.• Constantly developing existing sales processes which will generate sustainable growth.• Responsible for developing own portfolio of customers.• Contacting prospective clients by phone and email.• Evaluating competitor activity and developing appropriate responses.• Attending sales appointments at clients premises.• Attending trade shows and exhibitions when required.• Making appointments to meet new and existing clients.• Mentoring, on boarding, and training of new Samsung Partners• Training of Samsung regional sales representatives on-site and remotely nation wideSign Developer• 3rd party feed/content fulfillment• Assist in resolving sign related support cases• Over 300+ Sales inspired designs across various verticals. Technical Support Representative• Provision of technical support to Samsung customers. Works with end users to ensure the software and hardware perform correctly.• Track and monitor the technical issue and the steps taken to resolve the issue to ensure a timely resolution. • I interface with all levels of users. • Foster customer satisfaction through timely follow-up. Show less