João Delgado

Customer Support Engineer at NAVIA
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Contact Information
us****@****om
(386) 825-5501
Location
Porto, Porto, Portugal, PT
Languages
  • Portuguese Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Elementary proficiency

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Experience

    • Portugal
    • Software Development
    • 1 - 100 Employee
    • Customer Support Engineer
      • Apr 2021 - Present

      Responsible for the NAVIA software implementation in water supply and sanitation systems working close to the decision makers; Active role in the implementation projects: managing the integrations with other tools (CRM, GIS, ERP, SCADA); Technical teams trainer (operators, technicians, managers); Commercial follow-up (maintenance support contrats). Working close to the Development team in capturing customer's feedback on product enhancements, reporting issues, and updating all type of technical documentation. Show less

    • Portugal
    • Utilities
    • 300 - 400 Employee
    • Plant Manager
      • Jan 2010 - Feb 2020

      Management of the water treatment process in wastewater Plants and upstream pump stations. Management and inspection of all equipments maintenance programs. Working team management and leading. Support on human resources central services. Management of the water treatment process in wastewater Plants and upstream pump stations. Management and inspection of all equipments maintenance programs. Working team management and leading. Support on human resources central services.

    • Portugal
    • Environmental Services
    • 1 - 100 Employee
    • Operations Supervisor
      • Jul 2007 - Dec 2009

      Optimization and inspection of solid wastes collection circuits, urban sanitation cleaning teams. Fleet management (repairs and breakdowns). Working team management and leading. Support on human resources central services. Optimization and inspection of solid wastes collection circuits, urban sanitation cleaning teams. Fleet management (repairs and breakdowns). Working team management and leading. Support on human resources central services.

    • Portugal
    • Glass, Ceramics and Concrete Manufacturing
    • 500 - 600 Employee
    • Junior Engineering
      • May 2006 - Feb 2007

Education

  • Universidade Católica Portuguesa - Centro Regional do Porto
    Graduation, Environmental Engineering
    1999 - 2005
  • Porto Executive Academy
    Postgraduate Degree, Accounting and Business/Management
    2021 - 2021

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