Hung Nguyen Viet

IT Operations Leader at ASE Global
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Contact Information
us****@****om
(386) 825-5501
Location
Hai Phong City, Vietnam, VN

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Experience

    • Taiwan
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • IT Operations Leader
      • Jan 2021 - Present

      Responsibilities: · Configure and design the system in accordance with functional and business requirements, new projects process, system monitoring, troubleshooting, problem resolution, development and change management. · Provide quality customer service including effectively handling customer enquiries, developing customization report, uploading master data and improving system performance. · Creating documentation, including project engineering notes, project proposals, project design traceability documentation, case studies · Drive MES operation team Provide 2nd and 3rd level support to ensure incident tickets are resolved within the established Service Level Agreement. · Built-In IT and maintain system follow as LEAN production system in production. · Build-In IT infrastructure system and maintain in factory as a project (Data central, Server, Desktop for users’ workspace, Digital transformation, IT budget holder, vendor manage...) · Reviewing ideas and building logic related to production system, co-work with other team to improve existing production system. · Providing support and IT suggestion for corrective and preventative action of another department. Show less

    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Senior Information Technology System Engineer
      • Aug 2019 - Dec 2020

    • Vietnam
    • Appliances, Electrical, and Electronics Manufacturing
    • 200 - 300 Employee
    • IT Specialist
      • Nov 2018 - Aug 2019

    • South Korea
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Senior IT Assistant
      • May 2017 - Nov 2018

  • Sunflower Int'l Village
    • Hai Phong, Viet Nam
    • IT Staff
      • Jul 2014 - May 2017

Education

  • Hai Phong Private University
    Bachelor's degree
    2010 - 2014

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