Talent Acquisition Manager

• May 2020 - Present

Technical Recruiter

• Jun 2019 - May 2020

A global business and technology solutions company spanning across four continents, specializing in IT Staffing. • Manage the full recruitment lifecycle of contract IT professionals for companies nationwide, from job postings and sourcing to interviewing and offer negotiations. • Staff short term, long term, contract to hire, as well as direct hires for the private sector, local and state government. • Communicate directly with Hiring Managers about job requirements, submit resumes… Show more A global business and technology solutions company spanning across four continents, specializing in IT Staffing. • Manage the full recruitment lifecycle of contract IT professionals for companies nationwide, from job postings and sourcing to interviewing and offer negotiations. • Staff short term, long term, contract to hire, as well as direct hires for the private sector, local and state government. • Communicate directly with Hiring Managers about job requirements, submit resumes, schedule interviews and gather feedback. • Maintain relationships with talent workforce and deliver key support with employee relations, performance, payroll, benefits, and compensation. • Achieve 100% of KPI quotas which included 10 candidate submittals a week and up to 3 hires a month. • Exceed 2019 goal of having 8 new hires on payroll by the end of 2019. • Conduct initial screening and qualifying of candidates before being submitted to the Hiring Manager. • Negotiate salary/ hourly compensation with candidates to meet the company's target gross margin profit (30%). • Communicate details of new assignments and manage consultants while on assignments. • Oversee the onboarding and pre-employment steps including reference checks and background/drug tests. Show less A global business and technology solutions company spanning across four continents, specializing in IT Staffing. • Manage the full recruitment lifecycle of contract IT professionals for companies nationwide, from job postings and sourcing to interviewing and offer negotiations. • Staff short term, long term, contract to hire, as well as direct hires for the private sector, local and state government. • Communicate directly with Hiring Managers about job requirements, submit resumes… Show more A global business and technology solutions company spanning across four continents, specializing in IT Staffing. • Manage the full recruitment lifecycle of contract IT professionals for companies nationwide, from job postings and sourcing to interviewing and offer negotiations. • Staff short term, long term, contract to hire, as well as direct hires for the private sector, local and state government. • Communicate directly with Hiring Managers about job requirements, submit resumes, schedule interviews and gather feedback. • Maintain relationships with talent workforce and deliver key support with employee relations, performance, payroll, benefits, and compensation. • Achieve 100% of KPI quotas which included 10 candidate submittals a week and up to 3 hires a month. • Exceed 2019 goal of having 8 new hires on payroll by the end of 2019. • Conduct initial screening and qualifying of candidates before being submitted to the Hiring Manager. • Negotiate salary/ hourly compensation with candidates to meet the company's target gross margin profit (30%). • Communicate details of new assignments and manage consultants while on assignments. • Oversee the onboarding and pre-employment steps including reference checks and background/drug tests. Show less

Technical Recruiter

• Jan 2019 - Jun 2019

Salient CRGT Provides operation-focused IT support to the DoD and the Intelligence Community. Typical candidates possess a Top Secret/SCI Security Clearance • Promoted to Technical recruiter within the first 6 months for stellar performance in previous role. • Source and recruit top tier talent, not only to meet the hiring goals of immediate needs but also proactively, in order to build a candidate pipeline for upcoming and future growth demands for Business Development. • Drive highly… Show more Salient CRGT Provides operation-focused IT support to the DoD and the Intelligence Community. Typical candidates possess a Top Secret/SCI Security Clearance • Promoted to Technical recruiter within the first 6 months for stellar performance in previous role. • Source and recruit top tier talent, not only to meet the hiring goals of immediate needs but also proactively, in order to build a candidate pipeline for upcoming and future growth demands for Business Development. • Drive highly qualified candidates through the evaluation and recruitment process, including offer and negotiations. Scheduled technical interviews with site leads, hiring manager and program managers. • Heavily involved in networking events in support of building relationships and finding top talent. Responsible for organizing, scheduling, and attending recruiting fairs. • Actively involved with veterans hiring programs. Regularly attended employer panels to assist service members and spouses with their transition to the civilian sector. Recruited Active Duty Service member for fellowship/internship programs.

Sourcing Manager

• Jul 2018 - Jan 2019

• Excellence Award earned for analyzing sourcing strategies, recommendations for allocation of sourcing budget and building an enhanced relationship with the military and veteran community. • Managed a $250K yearly Talent Acquisition Sourcing budget. • Developed sourcing and recruiting strategies that drove quality candidates to Salient CRGT. • Made recommendations for tools, resources, and processes to increase reach, engagement and hiring results. Resulted in saving the company $185K… Show more • Excellence Award earned for analyzing sourcing strategies, recommendations for allocation of sourcing budget and building an enhanced relationship with the military and veteran community. • Managed a $250K yearly Talent Acquisition Sourcing budget. • Developed sourcing and recruiting strategies that drove quality candidates to Salient CRGT. • Made recommendations for tools, resources, and processes to increase reach, engagement and hiring results. Resulted in saving the company $185K a year in Sourcing and Recruitment tools budget. • Created Fellowship (Internship) Program for Active Duty Military Service Members at SalientCRGT through the use of Career Skills Bridge Program and Hiring Our Heroes Program. Creating a Pipeline of Talent for the future.

Talent Acquisition Consultant

• Sep 2017 - Jul 2018

• Resource Manager for clients. Monitored Job advertisements and user accounts on job boards and social media. Provide metrics on sourcing results. Sent qualified resumes for recruitment needs. • Responsible for the full cycle of the sale from lead sourcing/lead generation to close. Also responsible for managing and growing accounts after the close. Strategically hunt, research, qualify and cold-call businesses to sell our suite of digital advertising and digital marketing solutions to… Show more • Resource Manager for clients. Monitored Job advertisements and user accounts on job boards and social media. Provide metrics on sourcing results. Sent qualified resumes for recruitment needs. • Responsible for the full cycle of the sale from lead sourcing/lead generation to close. Also responsible for managing and growing accounts after the close. Strategically hunt, research, qualify and cold-call businesses to sell our suite of digital advertising and digital marketing solutions to HR/Talent Acquisition professionals. • Developed and grew client base by collaborating with HR Professionals to develop and execute recruitment advertising sourcing strategies to meet recruiting goals based on business needs. • Sourced candidates for clients, which included many local businesses by posting jobs on various job boards, social media and creating mobile display advertisements. Assisted with creating promotional advertising materials and campaigns. • Hosted quarterly career fairs. Ensured quality qualified candidates are targeted to participate in career fair using behavioral targeting methods through various advertising sources. • Team Training: Improved team training materials with new power-point sales deck, best practices, and email templates. Continue to positively influence team with new prospecting and cold call approaches. • Implemented new Sourcing tools and technologies including LinkedIn Sales Navigator and RainKing. Created the LinkedIn company page to show online presence and advertise products, current promotions and job fairs we hosted. Launched and managed LinkedIn advertising campaigns to drive lead generation for the team. Resulted in increased lead generation. Show less • Resource Manager for clients. Monitored Job advertisements and user accounts on job boards and social media. Provide metrics on sourcing results. Sent qualified resumes for recruitment needs. • Responsible for the full cycle of the sale from lead sourcing/lead generation to close. Also responsible for managing and growing accounts after the close. Strategically hunt, research, qualify and cold-call businesses to sell our suite of digital advertising and digital marketing solutions to… Show more • Resource Manager for clients. Monitored Job advertisements and user accounts on job boards and social media. Provide metrics on sourcing results. Sent qualified resumes for recruitment needs. • Responsible for the full cycle of the sale from lead sourcing/lead generation to close. Also responsible for managing and growing accounts after the close. Strategically hunt, research, qualify and cold-call businesses to sell our suite of digital advertising and digital marketing solutions to HR/Talent Acquisition professionals. • Developed and grew client base by collaborating with HR Professionals to develop and execute recruitment advertising sourcing strategies to meet recruiting goals based on business needs. • Sourced candidates for clients, which included many local businesses by posting jobs on various job boards, social media and creating mobile display advertisements. Assisted with creating promotional advertising materials and campaigns. • Hosted quarterly career fairs. Ensured quality qualified candidates are targeted to participate in career fair using behavioral targeting methods through various advertising sources. • Team Training: Improved team training materials with new power-point sales deck, best practices, and email templates. Continue to positively influence team with new prospecting and cold call approaches. • Implemented new Sourcing tools and technologies including LinkedIn Sales Navigator and RainKing. Created the LinkedIn company page to show online presence and advertise products, current promotions and job fairs we hosted. Launched and managed LinkedIn advertising campaigns to drive lead generation for the team. Resulted in increased lead generation. Show less

Sales Development Representative

• Mar 2017 - Sep 2017

Top of Funnel Sales. Created a successful Sales Development outbound team reaching out to Small-Medium Businesses with Revenue of $750M or below. • Exceeded Monthly qualified lead objectives and quotas. Ranked number one on leaderboard month after month. The first person on the team to pass a lead through the sales funnel. • Lead generation expert. Conducted outbound activities against targeted accounts, prospect lists, and other call campaigns Including 50+ cold calls/day… Show more Top of Funnel Sales. Created a successful Sales Development outbound team reaching out to Small-Medium Businesses with Revenue of $750M or below. • Exceeded Monthly qualified lead objectives and quotas. Ranked number one on leaderboard month after month. The first person on the team to pass a lead through the sales funnel. • Lead generation expert. Conducted outbound activities against targeted accounts, prospect lists, and other call campaigns Including 50+ cold calls/day, emailing and social media activities. Conducted research to expand prospect list using Data.com, LinkedIn, RainKing.com and other methods. • Sourced over $10K in Monthly recurring revenue in sales pipeline within first six months on the sales floor. • Provided Fanatical Support in every aspect of the job. Always willing to go above and beyond to get the job done. Show less Top of Funnel Sales. Created a successful Sales Development outbound team reaching out to Small-Medium Businesses with Revenue of $750M or below. • Exceeded Monthly qualified lead objectives and quotas. Ranked number one on leaderboard month after month. The first person on the team to pass a lead through the sales funnel. • Lead generation expert. Conducted outbound activities against targeted accounts, prospect lists, and other call campaigns Including 50+ cold calls/day… Show more Top of Funnel Sales. Created a successful Sales Development outbound team reaching out to Small-Medium Businesses with Revenue of $750M or below. • Exceeded Monthly qualified lead objectives and quotas. Ranked number one on leaderboard month after month. The first person on the team to pass a lead through the sales funnel. • Lead generation expert. Conducted outbound activities against targeted accounts, prospect lists, and other call campaigns Including 50+ cold calls/day, emailing and social media activities. Conducted research to expand prospect list using Data.com, LinkedIn, RainKing.com and other methods. • Sourced over $10K in Monthly recurring revenue in sales pipeline within first six months on the sales floor. • Provided Fanatical Support in every aspect of the job. Always willing to go above and beyond to get the job done. Show less

Senior Sales Consultant, President's Club

• Jul 2014 - Mar 2017

Full Cycle Sales. Established reputation as a top producer with CarMax, a car dealership offering a nationwide inventory of 66K vehicles and local inventory of over 1K vehicles. Managed the full sales process including needs analysis, product selection, demonstration, credit and financial verification, contracting and sales close. Managed financing with up to 10 lenders. • Top producing Sales Consultant. Earned title of President’s Club for top sales. Consistently closed at a 12%+… Show more Full Cycle Sales. Established reputation as a top producer with CarMax, a car dealership offering a nationwide inventory of 66K vehicles and local inventory of over 1K vehicles. Managed the full sales process including needs analysis, product selection, demonstration, credit and financial verification, contracting and sales close. Managed financing with up to 10 lenders. • Top producing Sales Consultant. Earned title of President’s Club for top sales. Consistently closed at a 12%+ equal to 100 to 150 units and optional extended service plans totaling 67%+.Vehicles ranged in sales price from $10K to $85K. Exceeded other KPI’s including Buy rate consistently at 40%+ for customers just looking to sell vehicles and “Voice of the Customer” Net Promoter Score measuring customer satisfaction at 50 or higher, exceeding store average of 35. • Certified Sales Trainer. Successfully trained, managed and developed 15+ newly hired Sales Consultants in 2015 and 2016. Conducted weekly training lectures. • Chairman of the CarMax Cares volunteer committee. Selected organization to receive a regional yearly grant of $10K/year every three years. Managed a yearly budget of $20K. Arranged monthly volunteer events. Served as a business liaison between community organizations and the CarMax Cares Foundation to orchestrate funding between the two. • Store Champion Q4 of 2016 for outstanding sales performance and management of the CarMax Cares Committee. Show less Full Cycle Sales. Established reputation as a top producer with CarMax, a car dealership offering a nationwide inventory of 66K vehicles and local inventory of over 1K vehicles. Managed the full sales process including needs analysis, product selection, demonstration, credit and financial verification, contracting and sales close. Managed financing with up to 10 lenders. • Top producing Sales Consultant. Earned title of President’s Club for top sales. Consistently closed at a 12%+… Show more Full Cycle Sales. Established reputation as a top producer with CarMax, a car dealership offering a nationwide inventory of 66K vehicles and local inventory of over 1K vehicles. Managed the full sales process including needs analysis, product selection, demonstration, credit and financial verification, contracting and sales close. Managed financing with up to 10 lenders. • Top producing Sales Consultant. Earned title of President’s Club for top sales. Consistently closed at a 12%+ equal to 100 to 150 units and optional extended service plans totaling 67%+.Vehicles ranged in sales price from $10K to $85K. Exceeded other KPI’s including Buy rate consistently at 40%+ for customers just looking to sell vehicles and “Voice of the Customer” Net Promoter Score measuring customer satisfaction at 50 or higher, exceeding store average of 35. • Certified Sales Trainer. Successfully trained, managed and developed 15+ newly hired Sales Consultants in 2015 and 2016. Conducted weekly training lectures. • Chairman of the CarMax Cares volunteer committee. Selected organization to receive a regional yearly grant of $10K/year every three years. Managed a yearly budget of $20K. Arranged monthly volunteer events. Served as a business liaison between community organizations and the CarMax Cares Foundation to orchestrate funding between the two. • Store Champion Q4 of 2016 for outstanding sales performance and management of the CarMax Cares Committee. Show less

Customer Service Representative

• Jul 2012 - Jul 2014

First Notice of Loss Report Agent. Managed 40+ calls per day relevant to major and minor accidents. Functioned as a full account coordinator, responsible for initial customer interviewing, assessing, tow truck, rental assignments, and customer policy education. Forwarded to appropriate adjuster as required. • Performed outstanding customer service leading to “WOW” honors for stellar service. • Initiated and authored training resources materials providing de-escalation tips… Show more First Notice of Loss Report Agent. Managed 40+ calls per day relevant to major and minor accidents. Functioned as a full account coordinator, responsible for initial customer interviewing, assessing, tow truck, rental assignments, and customer policy education. Forwarded to appropriate adjuster as required. • Performed outstanding customer service leading to “WOW” honors for stellar service. • Initiated and authored training resources materials providing de-escalation tips, trigger words and helpful verbiages for use by team members, new hires, team managers, trainers, and team coaches. • Exceeded National Call Center performance standards i.e. handling time, post-call follow-up, and quality service. 100% Quality Assurance for entire 2013 year and first two quarters of 2014. • Coordinated a community service project. Awarded 2nd place in a competition with 200+ agents. Show less First Notice of Loss Report Agent. Managed 40+ calls per day relevant to major and minor accidents. Functioned as a full account coordinator, responsible for initial customer interviewing, assessing, tow truck, rental assignments, and customer policy education. Forwarded to appropriate adjuster as required. • Performed outstanding customer service leading to “WOW” honors for stellar service. • Initiated and authored training resources materials providing de-escalation tips… Show more First Notice of Loss Report Agent. Managed 40+ calls per day relevant to major and minor accidents. Functioned as a full account coordinator, responsible for initial customer interviewing, assessing, tow truck, rental assignments, and customer policy education. Forwarded to appropriate adjuster as required. • Performed outstanding customer service leading to “WOW” honors for stellar service. • Initiated and authored training resources materials providing de-escalation tips, trigger words and helpful verbiages for use by team members, new hires, team managers, trainers, and team coaches. • Exceeded National Call Center performance standards i.e. handling time, post-call follow-up, and quality service. 100% Quality Assurance for entire 2013 year and first two quarters of 2014. • Coordinated a community service project. Awarded 2nd place in a competition with 200+ agents. Show less

Petty Officer Third Class

• Jun 2007 - Jun 2012

Aviation Life Support Maintenance Technician and Work Center Supervisor. Managed maintenance of survival gear and search and rescue equipment. Performed scheduled and unscheduled maintenance on Search and Rescue and Anti-Submarine Helicopters (SH60F). Contributed to 180 launches and recoveries of aircraft. Managed up to 15 employees. • Awarded Humanitarian Service Medal for efforts in Operation Unified Response. An operation that provided aid to Haiti after a natural disaster in 2010… Show more Aviation Life Support Maintenance Technician and Work Center Supervisor. Managed maintenance of survival gear and search and rescue equipment. Performed scheduled and unscheduled maintenance on Search and Rescue and Anti-Submarine Helicopters (SH60F). Contributed to 180 launches and recoveries of aircraft. Managed up to 15 employees. • Awarded Humanitarian Service Medal for efforts in Operation Unified Response. An operation that provided aid to Haiti after a natural disaster in 2010. • Commended for 1,360 flight gear inspections and over 270 swimmers gear inspections. • Awarded “Most Valuable Sailor” for exceptional completion of assignments, highly motivated professionalism, initiative and team spirit aboard the USS Enterprise, September 2010. • Work Center Training Supervisor. Responsible for assisting with the onboarding and training process for new squadron personnel. Conducted and published high-quality training lectures for groups up to 25 personnel. • Earned “Excellent” ratings throughout search and rescue evaluations. Implemented a new training plan resulting in 100% error free training audits. Show less Aviation Life Support Maintenance Technician and Work Center Supervisor. Managed maintenance of survival gear and search and rescue equipment. Performed scheduled and unscheduled maintenance on Search and Rescue and Anti-Submarine Helicopters (SH60F). Contributed to 180 launches and recoveries of aircraft. Managed up to 15 employees. • Awarded Humanitarian Service Medal for efforts in Operation Unified Response. An operation that provided aid to Haiti after a natural disaster in 2010… Show more Aviation Life Support Maintenance Technician and Work Center Supervisor. Managed maintenance of survival gear and search and rescue equipment. Performed scheduled and unscheduled maintenance on Search and Rescue and Anti-Submarine Helicopters (SH60F). Contributed to 180 launches and recoveries of aircraft. Managed up to 15 employees. • Awarded Humanitarian Service Medal for efforts in Operation Unified Response. An operation that provided aid to Haiti after a natural disaster in 2010. • Commended for 1,360 flight gear inspections and over 270 swimmers gear inspections. • Awarded “Most Valuable Sailor” for exceptional completion of assignments, highly motivated professionalism, initiative and team spirit aboard the USS Enterprise, September 2010. • Work Center Training Supervisor. Responsible for assisting with the onboarding and training process for new squadron personnel. Conducted and published high-quality training lectures for groups up to 25 personnel. • Earned “Excellent” ratings throughout search and rescue evaluations. Implemented a new training plan resulting in 100% error free training audits. Show less