Experience

Phlexglobal, A PharmaLex Company

• United Kingdom
• Pharmaceutical Manufacturing
• 200 - 300 Employee

• IT Helpdesk Engineer

  • Mar 2017 - Present

  Performs routine and system administrative tasks such as system specification changes or the addition, change or terminate employees of various systems. Installation and deployment of Operating Systems and relevant software according to current standards on user level workstations. Perform administrative functions in support of user-level workstation functions, such as access control, security, installation and performance monitoring. Maintain IT standards, and structural documentation; develop any required written documentation. Support requests from end users and clients, providing solutions where possible; route problems requiring further attention to the appropriate technical support group. Very eager to help others As a daily basis: - Handles tasks in the Active Directory, - Configuring VoIP phones, - O365/Azure AD/Exchange Online/Sharepoint admin, - Endpoint Manager (Intune, AutoPilot configuration) - PowerAutomate (Microsoft Flow and PowerApps) - Deploying scripts in Powershell and Batch - Windows update server admin, - Group Policy administrator - PDQ Deployment admin - many many more related. Show less



R-soft Studio

• IT Support

  • May 2017 - Jun 2017

  Help Desk support for external clients Performed automation tesing using Selenium Web Driver in Java Responsible for the PCs configuration and administration Effectively communicated with clients throughout the day using Ticket System Help Desk support for external clients Performed automation tesing using Selenium Web Driver in Java Responsible for the PCs configuration and administration Effectively communicated with clients throughout the day using Ticket System



MTBC

• Hospitals and Health Care
• 700 & Above Employee

• Manager

  • Jun 2015 - Mar 2017

  Team management of 11 employees Organizing and allocation of daily work Installing and computer configuration Responsible for computer documentation Maintenance of computer equipment Computer administration (Windows server, Active Directory) Resolving disputes appeared in team. Implementation new employees in to the team and teach them Daily email and phone contact with managment in United States Taking care of nice and pleasant athmosphere Besides, doing all the previous work what was done in Practicare International Show less



Practicare Medical Management Inc.

• Lublin, woj. lubelskie, Polska

• Medical Billing Specialist

  • Apr 2008 - Jun 2015

  Data entry received from Company „Practicare Medical Managment” Checking demographic information and correcting it if needed Correcting procedures and dx codes by ICD-10 rule Ensure the timely and accurate processing of all accounts and effective work of all links with hospitals Dealing with upgrading, diagnosing and improving work station Software installation Informatic assistance Data entry received from Company „Practicare Medical Managment” Checking demographic information and correcting it if needed Correcting procedures and dx codes by ICD-10 rule Ensure the timely and accurate processing of all accounts and effective work of all links with hospitals Dealing with upgrading, diagnosing and improving work station Software installation Informatic assistance