Tiffany Santoire

Senior Process Excellence Manager at BayWa r.e. Global
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Contact Information
us****@****om
(386) 825-5501
Location
DE

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Experience

    • Germany
    • Renewable Energy Semiconductor Manufacturing
    • 500 - 600 Employee
    • Senior Process Excellence Manager
      • Sep 2020 - Present

      Process Excellence: - Mapping of current and future business value streams for the company - Management of internal process excellence initiatives: Process design, analysis, documentation, improvement and implementation - Development of tailormade process excellence methodologies and tools Process Automation / digitization: - Qualification and preparation for process automation / digitization (workflow automation, RPA) - Design, testing and roll-out of human-based workflows Process governance and culture: - Development of a process management environment across the company (BPM roles, process landscape) - Yearly Process review - Enablement (BPM Academy, BPM Book) - Creation and facilitation of internal BPM Community for knowledge exchange Sustainability: - Design of a company framework for the application of ESG principles - Co-author of a "Sustainable BPM white paper" for a better contribution of processes to sustainable goals

    • Germany
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Consultant & Trainer
      • Apr 2014 - Sep 2020

      Consulting activities: - Key activities: Analysis and modelling of complex systems, vision and strategy development, reorganisation, process development, project management, tranformation management - Topics: Systems Engineering, Requirement Engineering, Virtual Product Development, Complexity Management, Corporate Culture, ... - Methods and Tools: Simcision, Sustain2030, Business Model Canvas, Business Games, ... Training activities: - Design of individual training concepts - Trainings: "Fit for VUCA - Corportate culture for complexity", "Virtual Product Development: processes, organisation and culture", "Create impactful PPT-Presentation", "Grenn Business Modell Innovation" - Crash courses: Canvas-Methodology, Stakeholder Management, Innovation Management, ... Research activities: - Design of a digital assistant for agile requirement engineering in SMEs - Development of networked functions in the automotive industry Internal activities: - co-author of the website www.komplexitätskultur.de

    • Business Consulting and Services
    • Consultant
      • Oct 2011 - Apr 2014

      Consulting activities (industries: Automotive, Building materials, Agrifood, Cosmetics): * Identified strategic opportunities in a new targeted market and defined the tailored product segmentation * Supported the creation of a Corporate University dedicated to the technical training of R&D staff * Implemented a lean engineering approach to reduce product development time and costs * Improved a company's breakthrough innovation process (process phases, selection criteria, tools and deliverables, governance, etc.) * Wrote an Innovation Handbook for a company's R&D community * Organized and facilitated a 2 days convention with approx. 120 persons Internal projects: * Designed and performed a quarterly innovation barometer addressed to a panel of 400 key innovators from a dozen industrial sectors * Defined and deployed a process for Knowledge Management

    • France
    • Motor Vehicle Parts Manufacturing
    • 700 & Above Employee
    • Intern, R&D Department
      • Apr 2010 - Aug 2011

      Master thesis: "Interaction between car electrification and automotive use" * Built an innovation roadmap for the electric car * Defined a methodology to simultaneously explore uses and technologies related to the electric car * Responsible for the integration of a man-machine interface for electric democars (requirements specification, development teams coordination, etc.) * Performed a technology watch related to electric and hybrid cars Master thesis: "Interaction between car electrification and automotive use" * Built an innovation roadmap for the electric car * Defined a methodology to simultaneously explore uses and technologies related to the electric car * Responsible for the integration of a man-machine interface for electric democars (requirements specification, development teams coordination, etc.) * Performed a technology watch related to electric and hybrid cars

    • Real Estate
    • 400 - 500 Employee
    • Intern, Strategy and Business Development Department
      • Jun 2009 - Mar 2010

      9 months internship within Poste Immo, operating property company of La Poste Group * Reviewed company's governance principles (working modalities, roles and responsibilities) * Supported the elaboration of company's quality procedures * Worked in close interaction with Ineum Consulting 9 months internship within Poste Immo, operating property company of La Poste Group * Reviewed company's governance principles (working modalities, roles and responsibilities) * Supported the elaboration of company's quality procedures * Worked in close interaction with Ineum Consulting

    • France
    • Business Consulting and Services
    • 1 - 100 Employee
    • Consultant and Treasurer
      • Jan 2008 - Jun 2009

      HEC Junior Conseil, student junior consulting firm (TO = 700.000 €) * Led consulting projects (Strategy, Marketing, Business creation) * In charge of fiscal and accounting concerns (tax statements, conclusion of the financial year, etc.) Training: * KPMG - customer relationship * Oliver Wyman - business plan HEC Junior Conseil, student junior consulting firm (TO = 700.000 €) * Led consulting projects (Strategy, Marketing, Business creation) * In charge of fiscal and accounting concerns (tax statements, conclusion of the financial year, etc.) Training: * KPMG - customer relationship * Oliver Wyman - business plan

Education

  • HEC School of Management
    Master 2, Innovation Management
    2007 - 2011
  • Ecole polytechnique
    Master 2, Master PIC (Project, Innovation, Conception)
    2010 - 2011
  • France Université Numérique
    Attestation de suivi avec succès, Du manager au leader
    2014 - 2014
  • Google Zukunftswerkstatt
    2019 - 2019
  • Haufe Akademie
    Nachhaltigkeit in Prozessen umsetzen mit Sustainable Excellence
    2021 - 2021

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