Charnel Battle

Case Investigator at Georgia Department of Public Health
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta Metropolitan Area

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Credentials

  • Notary Public
    Notary Public
    Apr, 2021
    - Nov, 2024

Experience

  • Georgia Department of Public Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Case Investigator
      • Aug 2020 - Present

      - Conduct interviews with people with a positive test for COVID-19 to provide instructions and gather information, which is input into the digital system. - Assist senior management in conducting quality assurance monitoring on all active case files. - Report cases issue to Epidemiologist with certain dilemma dealing with different cases. - Understand the protocols, policies, and HIPPA law to provide customer service. - Provide guidance and resources to support people who are in isolation. Show less

  • Aldridge Pite, LLP
    • United States
    • Law Practice
    • 300 - 400 Employee
    • Operational Specialist
      • Feb 2016 - Mar 2020

      -Examined case management systems and client systems to ensure compliance with Civil Relief Act procedures-Coordinated with plaintiff and opposing counsel to schedule hearings, conferences, and depositions-Prepared and filed affidavits, correspondences, and compliance documents in paper or electronic filing system-Performed SCRA and PACER searches and provided results to lenders for lockouts, writs, and hearings

    • Intake Paralegal
      • Apr 2015 - Feb 2016

      -Assisted senior management in conducting quality assurance reviews and monitoring of active case files-Interacted with clients, attorneys, and area of law leaders to discuss case details and developments-Processed the intake of eviction referrals from mortgage lenders and reviewed documents for file preparation-Researched case files and public records to ensure foreclosure cases are closed prior to proceeding with the eviction

  • Amerifleet
    • Alpharetta, Georgia, United States
    • Commercial Title Clerk
      • Aug 2014 - Jan 2015

      - Maintain strict compliance of all Titling Laws Prepared all documents required for mailing to Dispatchers and Driver - Recorded and file vehicle registration applications with accuracy - Issue completed licensing packages to couriers and dispatchers for registration. - Notified dispatchers regarding state transfers vehicle storage location. - Electronically registered Canadian Fleet vehicles throughout various Provinces’ - Maintain strict compliance of all Titling Laws Prepared all documents required for mailing to Dispatchers and Driver - Recorded and file vehicle registration applications with accuracy - Issue completed licensing packages to couriers and dispatchers for registration. - Notified dispatchers regarding state transfers vehicle storage location. - Electronically registered Canadian Fleet vehicles throughout various Provinces’

  • JPMorgan Chase & Co.
    • United States
    • Financial Services
    • 700 & Above Employee
    • Operations Specialist II
      • Sep 2010 - Oct 2013

      - Managed administrative forecasts, month-end closing, ad hoc expense reports for all month end totals that included activities related to REO, CD liquidations, refunds, and charge-off transactions-Supported REO management and VPs on special projects, ResWare updates, and escalated charge-off accounts-Examined deeds, liens of trust, and plats/maps to confirm ownership of property before loans were charged-off-Tracked debit/credit transactions in the Monetary Information Technology System for reconciliation report-Handled receipt of funds to escrow and subsequent disbursement of funds Show less

    • Bankruptcy Operation Specialist
      • Sep 2010 - May 2012

      - Reviewed home equity loans modification documents for accuracy of the underwriting process - Handled inbound/outbound bankruptcy calls from customers regarding Chapter 7, 11, and 13 questions. - Supported underwriters by reviewing income documentation, performing complex analysis of tax returns when needed, and to compute borrowers were qualified- Communicated and maintain relationships with bankruptcy attorneys based upon client filings. - Researched Federal/State Court documents in Pacer system regarding Motion of Relief, Proof of Claim upon bankruptcy file. Show less

Education

  • Grand Canyon University
    Master of Public Administration (M.P.A.), Government
    2013 - 2016
  • University of Phoenix
    Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
    2007 - 2009
  • Grand Canyon University
    Master of Science - MS, Psychology
    2019 - 2020
  • Grand Canyon University
    Master of Science - MS, Industrial and Organizational Psychology
    2019 - 2020

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