Experience

KBC Bank Ireland

• Financial Services
• 700 & Above Employee

• Head of Control Assurance and Complaints

  • 2018 - Present

  Responsible for developing risk awareness, enhancing the control framework and providing control assurance within the Retail Distribution division. Responsible also for management of the KBCI Complaints team, ensuring delivery of fair, consistent and appropriate complaint outcomes.

• Head of Compliance

  • Apr 2015 - 2018

  Responsible for the management of the Compliance team, with the stated aim of managing the risk of non-compliance with Regulatory obligations and the principles of Conduct Risk.



KBC Bank Ireland

• Financial Services
• 700 & Above Employee

• Compliance (Various Roles)

  • 2005 - 2015

  Roles ranged from Assistant Compliance Manager to latterly Senior Compliance Manager, responsible for the management of the entire Compliance team and reporting directly to the Head of Compliance.

• Internal Audit Deputy Manager

  • 2003 - 2005

  Responsible for planning and performing internal audits and reporting on same.



KPMG Ireland

• Ireland
• Accounting
• 700 & Above Employee

• Audit Senior

  • Sep 1998 - Jan 2002

  Articled in the Financial Services audit division of KPMG. Articled in the Financial Services audit division of KPMG.