Hollie Roberts

Member at PreSales Collective
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency

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Bio

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5.0

/5.0
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Paula Lucero

Hollie is one of the most organized people I'm blessed to know. I'm really drawn to organized beings, or perhaps they are drawn to me because they know I need it. LOL. In either case, Hollie is God sent. Her organizational skills are, in my opinion, why her ability to execute ideas is so successful. She posses the ability to see a problem and have a list of ways to resolve the issue in a matter of minutes, which in event planning it is key to move quickly. Hollie was clutch in helping my business grow in it's earlier stages and through out our years. Always with the best foot forward, and good energy - she's the Queen every business needs. Long live Hollie! I'll be forever grateful for her guidance and hard work.

Syon Davis

I had the pleasure of working with Hollie at Frontenac Productions. She is incredibly hardworking, intelligent, and kind. She executes work with a level of personability that makes everyone feel like they've known her forever. She is able to ask good questions that will lead her to getting the job done. She regularly goes above and beyond and is adaptable and able to pivot even in extraordinary circumstances.

LinkedIn User

Hollie is a very efficient and dedicated worker with an optimistic attitude and understanding for the human connection. She is a pleasure to be around!

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Credentials

  • Technical Sales: The Role of the Sales Engineer
    LinkedIn
    Apr, 2023
    - Nov, 2024

Experience

    • United States
    • Think Tanks
    • 200 - 300 Employee
    • Member
      • Mar 2023 - Present

      Our mission is to elevate the role of PreSales in organizations worldwide. We aim to provide PreSales professionals with the resources, knowledge, network, and mentorship to develop long, impactful careers in PreSales. Our vision is to create a global community of professionals who have a passion for PreSales. A place where individuals in a PreSales role, or anyone who aspires to be, will be supported in their professional development. If you're a Sales Engineer, Solutions Consultant, Solutions Architect, Value Engineer, a PreSales Leader - or you're looking to begin a career in PreSales - this community is for you!Our mission is to elevate the role of PreSales in organizations worldwide. We aim to provide PreSales professionals with the resources, knowledge, network, and mentorship to develop long, impactful careers in PreSales. Our vision is to create a global community of professionals who have a passion for PreSales. A place where individuals in a PreSales role, or anyone who aspires to be, will be supported in their professional development. If you're a Sales Engineer, Solutions Consultant, Solutions Architect, Value Engineer, a PreSales Leader - or you're looking to begin a career in PreSales - this community is for you! Show less

  • Social Sparq
    • Los Angeles, California, United States
    • Sales Engineer
      • May 2020 - Present

      Social Sparq grows your social media presence and attracts your target audience. - Accelerating, targeted lead generation - Creating a thriving, successful social media presence - Nurturing your online community - Boosting engagement and revenue - Multiplying organic social media growth - Executing competitive email campaigns - Delivering high-converting strategies - Managing platforms such as Instagram, Facebook, LinkedIn, Twitter, Pinterest, and more - Providing world-class support experience to all clients Noteworthy experience: - Clearly communicates complex technical concepts to non-technical customers and stakeholders daily, resulting in a 30% increase in understanding and engagement during development meetings - Presents technical SaaS demos to onboarding customers, serves as main contact, provides support and clearly communicating next steps - Leads personalized discovery calls to prospective customers, increasing sales by 5%, surpassing KPI target - Provide technical expertise, professional insight, and hands-on consulting to underperforming customers on best go-to-tech strategies, resulting in 4x customer’s online presence, boosted participation in product launch, and doubled sales - Launch over 100 problem-solving marketing strategies customized to customer’s specific needs Show less

    • United States
    • E-Learning Providers
    • 700 & Above Employee
    • Sales Engineer
      • Feb 2023 - Mar 2023

      - Used exceptional written and oral communication skills to lead business and technical presentations effectively, demonstrations and conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders - Documented calls and customer success results in using Google Sheets and Microsoft documents - Conducted over 100 hours of inbound and outbound calls to aid in the discovery of pain points and show technical solutions that will help prospects with challenges and future features - Captured requested features and provided feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams - Provided 1st-level technical support throughout the pre-sales cycle for opportunities - Prospect for new clients through phone calls, emails and LinkedIn at high volume with an eye toward exceeding expectations - Aided in mock interviews and demo presentations Show less

  • Total Commercial Real Estate
    • Los Angeles, California, United States
    • Sales Manager
      • Jun 2019 - Apr 2021

      - Managed multiple cross-functional projects, including the implementation of a new CRM system and the launch of a promotional campaign, resulting in a 12% increase in revenue within first quarter - Communicated clearly, effectively, and in a timely manner with customers via phone call, live chat, and in writing - Collaborated with sales team to identify areas for improvement and provided valuable feedback on user experience, leading to a 20% decrease in customer complaints - Conducted extensive market research on emerging trends and consumer preferences - Lead 200+ building tours strategically focused on prospective tenant’s desired apartment qualities - Increased building occupancy by 150% during unprecedented nationwide vacancy crisis - Maintained ongoing relationships with 64 current tenants to confirm long-term satisfaction Show less

  • Frontenac Productions
    • Los Angeles, California, United States
    • Project Manager
      • Jun 2017 - Sep 2019

      - Established and maintained relationships with over 100 professionals through consistent communication via email, phone, and in-person meetings, resulting in a 15% increase in referrals - Provided technical support to the team, conducted technical demos, and answered technical inquiries - Corresponded with a team of 20, including agents, managers, bookkeepers, and accountants - Trained new hires to meet ongoing production demands (including Zendesk training) - Established and maintained relationships with over 100 professionals through consistent communication via email, phone, and in-person meetings, resulting in a 15% increase in referrals - Provided technical support to the team, conducted technical demos, and answered technical inquiries - Corresponded with a team of 20, including agents, managers, bookkeepers, and accountants - Trained new hires to meet ongoing production demands (including Zendesk training)

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Support Services Coordinator
      • Jul 2014 - Jun 2017

    • United States
    • Philanthropic Fundraising Services
    • 100 - 200 Employee
    • Travel Coordinator
      • Jun 2010 - Jun 2011

Education

  • Careerist
    Sales Engineer
    2022 - 2023
  • Social Clique
    2020 - 2021
  • Social Media United
    2019 - 2021
  • Oregon State University
    Masters Degree
    2012 - 2014
  • University of California, Los Angeles
    2012 - 2012
  • Oregon State University
    Bachelor of Science - BS, Psychology
    2005 - 2009
  • Oregon State University
    Masters, Public Health

Community

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