Experience

CHI Franciscan Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Regional Patient Services Representative

  • Aug 2008 - Present

  Responsibilities include providing effective and efficient front office services to patients; coordinate internal and external phone communications among staff, patients and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; perform clerical, scheduling and records activities in support of patients and staff. Responsibilities include providing effective and efficient front office services to patients; coordinate internal and external phone communications among staff, patients and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; perform clerical, scheduling and records activities in support of patients and staff.



Pioneer Services - a Division of MidCountry Bank

• Branch Manager

  • Sep 2006 - Feb 2008

  Responsible for overseeing the operation of the branch grossing over one million dollars in profit per year, ensuring maximum sales and profitability through promotion of company products and services, memorable and great customer service, increased market share, development of staff, and managing operating costs. Responsible for overseeing the operation of the branch grossing over one million dollars in profit per year, ensuring maximum sales and profitability through promotion of company products and services, memorable and great customer service, increased market share, development of staff, and managing operating costs.



Clinique

• Personal Care Product Manufacturing
• 700 & Above Employee

• Manager

  • Sep 2003 - Sep 2006

  Makeup Artist, Skin Care Consultant. Manager. Responsibilities include developing and maintaining excellent customer services skills, attend training program every three months to learn new sales techniques, perform 100% monthly inventory, record and balance stock control book, prepare monthly business summary based on stock on-hand and monthly sales, order and receive bi-monthly shipments that exceed $5,000. Delegated responsibilities to employees to meet company expectations. Achieved record monthly sales increases eleven out of twelve months. Show less



Capital Area Youth Symphony Association

• Office Manager

  • Oct 2001 - Apr 2003

  Performed and coordinated all administrative functions of the Association. Acted on behalf of the Executive Director in her absence. Performed all duties necessary to operate the business office including administrative, word processing, clerical and receptionist duties, typing, filing, bookkeeping, payroll, records maintenance. Provided orientation to volunteers, assembled information to produce and distribute concert programs, posters and advertisements, actively participated in fund raising activities and events. Show less