Business Operations Manager

• Aug 2022 - Present

Business Process Engineer

• Dec 2020 - Aug 2022

Operations Manager

• Aug 2017 - Dec 2020

Stone Meats supplies ground beef products to the entire Intermountain Region of the US. I accepted this role as it provided me the opportunity to build a logistics & business intelligence system from the ground up as well as provide operational & statistical expertise. In this role, I designed and presented a comprehensive Six Sigma training program to key managers and led a Six Sigma project initiative to improve company operations and customer satisfaction. I also designed and built an inventory management, resource planning, and corporate finance system that connects front-line operations to every level of the business and drives real-time decision making. This role has allowed me to expand my skill-set into a variety of areas that touch every part of the business. Show less

Business Analyst

• Sep 2016 - Dec 2020

Optima is a small startup offering location intelligence to healthcare professionals. My role focuses on product management and a bit of data science. I personally developed our products and analysis processes. I also use machine learning with R to build models to identify optimal areas for healthcare professionals to locate. I continually innovate to improve our products and wow our customers. I am a co-founder of Optima. I have always been interested in entrepreneurship, data science, and disrupting industries with creative approaches so I jumped at this opportunity. This has been the most fulfilling piece of my career, thus far. Show less

Process Quality Engineer

• Feb 2016 - Aug 2017

Autoliv is one of the world's leading producers of vehicle safety devices (seat belts & airbags). As a process quality engineer, I am professionally trained and comfortable with concepts of evaluating data, understanding process variation, process capability analysis, hypothesis testing, sample size selection, measurement system analysis, costs of quality and Taguchi loss function, and implementing ongoing process controls (statistical process controls). I regularly utilized this quality skillset to evaluate process data, understand long-term behavior of a process, troubleshoot irregularities, and problem solve. I led multiple efforts to optimize process quality. I accepted this position to further build my statistics and quality skill-sets. While in the role, I strengthened my knowledge and proficiency for working with data, and certified as a Lean Six Sigma Black Belt through the reputable American Society for Quality. Show less

Business Intelligence Account Manager

• Jul 2015 - Feb 2016

MarketStar offers Sales as a Service to some of the world's most successful companies. As a BI Account Manager, I functioned as a project manager and main contact for all business intelligence products of our B2B Channel Sales clients. My role also included providing sales operations guidance to my teams and clients. I supported clients including Logitech, Netgear, Sony, Citrix, NVIDIA, NetApp and Google.I enjoyed this role as it was fast-paced and allowed me to learn to manage demanding relationships. It exposed me to database configuration, CRM's including SFDC, and general business intelligence tools. Show less

Business Process Engineer

• Jun 2014 - Jul 2015

I thoroughly enjoyed this job. My role focused on providing leadership to process improvement teams across our 3000+ employee sized company. I regularly engaged C-level executives and VP's to discuss quality improvement project ideas, progress, and recommendations. My contributions included an SLA model to enable efficient, productive collaboration between organizational silos and deliver a seamless customer experience. I also led cross-functional teams to assess effectiveness of current corporate training program and drove redevelopment of new training model projected to reduce turnover by 15% and associated costs by $600K. I also played a key role in executing, analyzing, and reporting results of our corporate Voice of the Customer Survey.Unfortunately, when our VP of Quality accepted a position with another company, he was not backfilled and our team was eventually dissolved. I was immediately offered the BI Account Manager position (above) in order to keep me with the company. Show less

Operations Analyst

• Mar 2014 - Jun 2014

Integracore offers third party logistics to some of the most successful multi-level marketing companies in Utah. In an analyst role, I drove development and adoption of order volume and labor forecasting model. This project yielded a projected $1 million in annual cost savings. I also managed client-facing dashboards to provide client visibility to operations. I absolutely loved my short time and my team at Integracore. We were a collection of young, innovative, and driven analysts that found ways to coordinate our various talents to truly revolutionize the company. We used Agile methods to move fast and develop new BI tools. I became proficient with SQL and familiar with database configuration in this role. I, regrettably, spent so little time with the company due to financial and family reasons. Show less

Food Safety and Quality Manager

• Dec 2009 - Mar 2014

Stone Meats serves the ground beef market of the US intermountain region. My role oversaw our preliminary BRC certification process. BRC is one of the leading and most rigorous food safety standards accepted globally. I coordinated with plant senior managers in efforts to improve document control and product quality, and I facilitated change management as the company adopted the strict, new safety standards. I also set, communicated, and monitored annual company food safety and quality objectives. I took a six month leave from this position to intern with Kellogg's (below) and increase my expertise in quality and continuous improvement. I enjoyed the exposure that Stone Meats provided to business and manufacturing. Show less

Operations Improvement Intern

• Jun 2013 - Nov 2013

My role was in a facility that produced veggie burgers. As a summer intern, I assessed root causes of chief customer complaints and implemented continual reporting mechanism to enable improvement efforts. I created an Excel tool providing consistent visibility to quality across various product lines and equipment settings. Kellogg's introduced me to Lean and Six Sigma. I thoroughly enjoyed learning from this position and my mentors. At the end of the summer internship, I was offered an additional 3 month position due to my contributions to the team. We planned to bring me on full-time but, unfortunately, the plant was relocated before I finished my degree. Show less