Experience

ITC

• United States
• Advertising Services
• 200 - 300 Employee

• Technical Director, Virtual Events

  • May 2022 - Present

  St Louis, Missouri, United States



Notified

• United States
• Technology, Information and Media
• 700 & Above Employee

• Sr Webcast Producer

  • Apr 2021 - Apr 2022

  United States Senior Webcast Producers manage client projects while utilizing Notified’s platform solutions and EaaS (Events as a Service) model to provide end-to end event experience for our customers, while serving as a liaison between customers and internal resources.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Digital Rights Operations Agent

  • Nov 2019 - Apr 2020

  Dublin, Ireland Reviewing uploaded content and flagged account activity for indicators of fraudulent activity to remove fraudulent content according to Client Policy. Identifying and evaluating patterns in suspicious activity. Working to improve internal workflows and shadowing and training new hires to accelerate integration into the team.



CHUNGDAHM Learning

• South Korea
• Education Administration Programs
• 400 - 500 Employee

• TEFL Instructor

  • Sep 2018 - Sep 2019

  Seo-gu, Daegu, Korea Teaching English as a foreign language to elementary and middle school students at a private English academy in Daegu, South Korea. Using smart technology in the classroom to offer a modern learning environment for our students. Implementing Chungdahm's teaching methodology together with classic educational methods in our daily lessons to create exciting and engaging lessons for students.



9 Story Media Group

• Canada
• Broadcast Media Production and Distribution
• 200 - 300 Employee

• Digital Media Technical Specialist

  • Jan 2017 - Jun 2018

  Brown Bag Films - Dublin Working with the highly dynamic and growing 9 Story Distribution International team based in Brown Bag Films in Dublin, the Digital Media Technical Specialist analyzes metadata for digital assets originating from various sources for quality, consistency, and optimization. Working with teams in Dublin and Toronto, as well as clients worldwide, we manage 9 Story's extensive and ever-growing catalogue, primarily through YouTube's CMS, to ensure maximum monetization and exploitation of IP.



TV3 Television Ireland

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Digital Content Editor

  • Mar 2015 - Dec 2016

  Dublin, Ireland The Digital Content Editor has editorial responsibility over TV3 Group’s digital platforms, including 3player, tv3.ie and Xpose.ie and is charged with improving, populating and growing audience across all platforms. Working with production, editorial and commercial teams, both internally and externally, I oversee editorial on TV3’s diverse digital portfolio while leading new creative projects and advising on content strategy and digital best practice with the core aim of increasing… Show more The Digital Content Editor has editorial responsibility over TV3 Group’s digital platforms, including 3player, tv3.ie and Xpose.ie and is charged with improving, populating and growing audience across all platforms. Working with production, editorial and commercial teams, both internally and externally, I oversee editorial on TV3’s diverse digital portfolio while leading new creative projects and advising on content strategy and digital best practice with the core aim of increasing viewership and engagement across all platforms.

• Digital Content Manager

  • Aug 2014 - Feb 2015

  Dublin Managing TV3's digital content as maternity leave cover across 3player, TV3.ie, Xposé.ie, 3eTV.ie and a variety of different devices and platforms while coordinating and leading the content production team. Working closely with the commercial and broadcast teams as well as external content providers to constantly improve TV3’s digital offering while providing detailed reports on web analytics and testing.

• VOD Content Coordinator

  • Nov 2013 - Aug 2014

  Dublin Managing, encoding and delivering 3player content across a variety of devices including UPC On-Demand, Sky+, Samsung Smart TV and Roku as well as web-based platforms. Coordinating and liaising with editorial and technical staff internally and externally in order to ensure timely delivery of quality-validated video content to TV3's expanding digital portfolio. Facilitating expansion of TV3's VOD offering through building relationships with external clients' product and engineering… Show more Managing, encoding and delivering 3player content across a variety of devices including UPC On-Demand, Sky+, Samsung Smart TV and Roku as well as web-based platforms. Coordinating and liaising with editorial and technical staff internally and externally in order to ensure timely delivery of quality-validated video content to TV3's expanding digital portfolio. Facilitating expansion of TV3's VOD offering through building relationships with external clients' product and engineering teams. Managing and delivering digital projects from planning to delivery, including the recently launched 3e website.

• Online Content Producer

  • May 2010 - Nov 2013

  Ballymount, Dublin 24 Editing, encoding and publishing of short and long-form video content for 3player, tv3.ie and Xposé Entertainment websites. Managing all social media platforms to communicate with the active TV3 online community. Actively monitoring social media trends, tools and applications to encourage the inclusion of the best techniques into the company's online products and services. Writing and editing news, sport and entertainment content for tv3.ie. Repurposing content from TV3… Show more Editing, encoding and publishing of short and long-form video content for 3player, tv3.ie and Xposé Entertainment websites. Managing all social media platforms to communicate with the active TV3 online community. Actively monitoring social media trends, tools and applications to encourage the inclusion of the best techniques into the company's online products and services. Writing and editing news, sport and entertainment content for tv3.ie. Repurposing content from TV3 News and other in-house programming to have the greatest communicative impact on our audience.



Community of Independents

• Social Media Manager

  • Oct 2011 - Jan 2013

  Dublin Volunteering with Dublin Community Television to make a television series exploring Independent Music in Ireland and the different layers that make up this essential and fruitful community. Creating an identity for the series online using various social media platforms to establish the show as an essential part of the music scene in Ireland. Also involved in the VT inserts and studio production of the show. You can watch all twelve episodes here - vimeo.com/album/1838246 while… Show more Volunteering with Dublin Community Television to make a television series exploring Independent Music in Ireland and the different layers that make up this essential and fruitful community. Creating an identity for the series online using various social media platforms to establish the show as an essential part of the music scene in Ireland. Also involved in the VT inserts and studio production of the show. You can watch all twelve episodes here - vimeo.com/album/1838246 while you wait for series three, coming soon! Show less



PayPal

• United States
• Software Development
• 700 & Above Employee

• Protection Services Agent

  • Sep 2009 - May 2010

  Using a thorough understanding of buyer/seller protection policies on eBay and PayPal to resolve disputes between buyers and sellers. Also responding to customer inquiries via telephone and email in an efficient and effective manner to resolve queries related to all disputes.



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Customer Services Representative

  • Oct 2008 - May 2009

  Using a thorough understanding of eBay policies with direct contact to members to represent eBay to a high standard of professionalism to the eBay community.