Experience

The Creative Engagement Group

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Head of Environments, US

  • Sep 2019 - Present

  Philadelphia, PA Responsible for leading a team of professionals responsible for managing a portfolio of clients including all aspects of business operations, retention and growth as well as project management.



Sparks

• United States
• Events Services
• 700 & Above Employee

• Vice President, Healthcare

  • Jul 2010 - Jan 2013

  Greater Philadelphia Area Responsible for building and leading a team of professionals responsible for managing the healthcare portfolio including all aspects of business operations, client retention and growth as well as project management. Proven ability to engage, nurture and increase client business which included the expansion of the healthcare business. Actively pursued new business opportunities and partnered with internal marketing and creative team to prepare RFI and RFP responses. Responsible for… Show more Responsible for building and leading a team of professionals responsible for managing the healthcare portfolio including all aspects of business operations, client retention and growth as well as project management. Proven ability to engage, nurture and increase client business which included the expansion of the healthcare business. Actively pursued new business opportunities and partnered with internal marketing and creative team to prepare RFI and RFP responses. Responsible for and managed weekly team meetings, perform quarterly and annual performance reviews. Provided leadership and mentor ship to new staff members to establish a better understanding of the business. Supported team members in client meetings both in their offices and onsite when needed.

• Director, Sparks International

  • Aug 2007 - Jan 2013

  Philadelphia Responsible for building, leading and growing the international division across multiple industries. Actively managed key accounts internationally for multiple Fortune 500 companies. Responsible for preserving and growing client relationships through the successful execution of projects worldwide. Created and managed a partnership network designed to enhance departmental capabilities and vendor relationships around the world. Managed all department policies and standard operating… Show more Responsible for building, leading and growing the international division across multiple industries. Actively managed key accounts internationally for multiple Fortune 500 companies. Responsible for preserving and growing client relationships through the successful execution of projects worldwide. Created and managed a partnership network designed to enhance departmental capabilities and vendor relationships around the world. Managed all department policies and standard operating procedures while also being responsible for recruiting project team members. Assisted in RFI and RFP responses.

• Senior Account Director

  • Aug 2005 - Jul 2007

  Philadephia Responsible for the day to day management of key accounts and act as the main point of contact with clients to ensure projects were delivered on time and on budget. Managed client budgets and project timelines with a focus on improving account margins and growing the business with existing client relationships. Collaborated with multiple internal disciplinary teams including design, engineering, AV program solutions, fabrication and logistics to ensure client objectives are exceeded on… Show more Responsible for the day to day management of key accounts and act as the main point of contact with clients to ensure projects were delivered on time and on budget. Managed client budgets and project timelines with a focus on improving account margins and growing the business with existing client relationships. Collaborated with multiple internal disciplinary teams including design, engineering, AV program solutions, fabrication and logistics to ensure client objectives are exceeded on all projects. Traveled to show site regularly both domestically and internationally to oversee project execution.



Photosound

• Account Manager

  • 1998 - 2005

  Stansted, UK Assisted the account team in the management of projects from conception to completion to include show service organization, graphic production and incentive purchasing. Traveled extensively onsite to oversee installation of projects. Helped management and implementation of symposia.



Gardiner Caldwell Communications

• Project Coordinator

  • Sep 1996 - Jun 1998

  Macclesfield, UK Worked with the Exhibit Team on execution of International projects to include show service planning, graphic panel and material production. Supported the editorial team who managed and executed symposia.