Diego Rivero Hernández
Head of Online Training at Campus AENOR- Claim this Profile
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Spanish Native or bilingual proficiency
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English Full professional proficiency
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French Professional working proficiency
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German Elementary proficiency
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Bio
Clare Forbes
As project manager, Diego was my main point of contact while working on an EC project to deliver training materials on internet enforcement. Diego ran the project confidently and professionally, developed a clear plan and ensured the team of contributors understood the requirements and delivered to timescales. Diego has an excellent level of knowledge of many subject areas as well as the technical and communication skills to make any project a success. It was a pleasure to work with him.
LinkedIn User
Durante el tiempo que tuve la suerte de trabajar con Diego pude comprobar que es una persona muy responsable, que demuestra un alto grado de compromiso con su trabajo y que sabe gestionar sus tareas y timelines de manera organizada y eficiente. Destacan sus habilidades sociales y comunicativas, mostrando siempre altas dosis de empatía y facilitando así un ambiente de trabajo agradable, y la efectiva consecución de los objetivos del grupo. Su capacidad de adaptación e integración en equipos multiculturales y su amplia experiencia internacional garantizan un desempeño óptimo en cualquier entorno en el que trabaje.
Clare Forbes
As project manager, Diego was my main point of contact while working on an EC project to deliver training materials on internet enforcement. Diego ran the project confidently and professionally, developed a clear plan and ensured the team of contributors understood the requirements and delivered to timescales. Diego has an excellent level of knowledge of many subject areas as well as the technical and communication skills to make any project a success. It was a pleasure to work with him.
LinkedIn User
Durante el tiempo que tuve la suerte de trabajar con Diego pude comprobar que es una persona muy responsable, que demuestra un alto grado de compromiso con su trabajo y que sabe gestionar sus tareas y timelines de manera organizada y eficiente. Destacan sus habilidades sociales y comunicativas, mostrando siempre altas dosis de empatía y facilitando así un ambiente de trabajo agradable, y la efectiva consecución de los objetivos del grupo. Su capacidad de adaptación e integración en equipos multiculturales y su amplia experiencia internacional garantizan un desempeño óptimo en cualquier entorno en el que trabaje.
Clare Forbes
As project manager, Diego was my main point of contact while working on an EC project to deliver training materials on internet enforcement. Diego ran the project confidently and professionally, developed a clear plan and ensured the team of contributors understood the requirements and delivered to timescales. Diego has an excellent level of knowledge of many subject areas as well as the technical and communication skills to make any project a success. It was a pleasure to work with him.
LinkedIn User
Durante el tiempo que tuve la suerte de trabajar con Diego pude comprobar que es una persona muy responsable, que demuestra un alto grado de compromiso con su trabajo y que sabe gestionar sus tareas y timelines de manera organizada y eficiente. Destacan sus habilidades sociales y comunicativas, mostrando siempre altas dosis de empatía y facilitando así un ambiente de trabajo agradable, y la efectiva consecución de los objetivos del grupo. Su capacidad de adaptación e integración en equipos multiculturales y su amplia experiencia internacional garantizan un desempeño óptimo en cualquier entorno en el que trabaje.
Clare Forbes
As project manager, Diego was my main point of contact while working on an EC project to deliver training materials on internet enforcement. Diego ran the project confidently and professionally, developed a clear plan and ensured the team of contributors understood the requirements and delivered to timescales. Diego has an excellent level of knowledge of many subject areas as well as the technical and communication skills to make any project a success. It was a pleasure to work with him.
LinkedIn User
Durante el tiempo que tuve la suerte de trabajar con Diego pude comprobar que es una persona muy responsable, que demuestra un alto grado de compromiso con su trabajo y que sabe gestionar sus tareas y timelines de manera organizada y eficiente. Destacan sus habilidades sociales y comunicativas, mostrando siempre altas dosis de empatía y facilitando así un ambiente de trabajo agradable, y la efectiva consecución de los objetivos del grupo. Su capacidad de adaptación e integración en equipos multiculturales y su amplia experiencia internacional garantizan un desempeño óptimo en cualquier entorno en el que trabaje.
Credentials
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Articulate 360
Actua SolutionsMay, 2021- Nov, 2024 -
Agile Instructional Design
LinkedInNov, 2020- Nov, 2024 -
Instructional Design: Adult Learners
LinkedInNov, 2020- Nov, 2024 -
Instructional Design: Creating Video Training
LinkedInNov, 2020- Nov, 2024 -
Instructional Design: Needs Analysis
LinkedInNov, 2020- Nov, 2024 -
Instructional Design: Storyboarding
LinkedInNov, 2020- Nov, 2024 -
Measuring Learning Effectiveness
LinkedInNov, 2020- Nov, 2024 -
Instructional Design Essentials: Models of ID
LinkedInOct, 2020- Nov, 2024 -
Gamification
Fundación UNEDNov, 2016- Nov, 2024 -
Equal opportunities: Application in business and Human Resources
Spanish Institute for Women's Affairs (Ministry of Health, Social Services and Equality - Spain)Oct, 2015- Nov, 2024
Experience
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Campus AENOR
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Spain
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Higher Education
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1 - 100 Employee
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Head of Online Training
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Jan 2021 - Present
General management of online training at Campus AENOR: • Strategy: Definition of online training strategy aligned with Campus AENOR and AENOR's goals. • Optimisation: Definition and optimisation of procedures and tools for online training delivery. • Stakeholders: Liaison with clients and providers and instructional design on Learning & Development (L&D) projects. • Development: Instructional design and development of e-learning and blended learning courses. • Financial:… Show more General management of online training at Campus AENOR: • Strategy: Definition of online training strategy aligned with Campus AENOR and AENOR's goals. • Optimisation: Definition and optimisation of procedures and tools for online training delivery. • Stakeholders: Liaison with clients and providers and instructional design on Learning & Development (L&D) projects. • Development: Instructional design and development of e-learning and blended learning courses. • Financial: Budgetary control of online courses. • Admin: Responsible for the administration of Campus Virtual AENOR (Moodle-based LMS). Show less General management of online training at Campus AENOR: • Strategy: Definition of online training strategy aligned with Campus AENOR and AENOR's goals. • Optimisation: Definition and optimisation of procedures and tools for online training delivery. • Stakeholders: Liaison with clients and providers and instructional design on Learning & Development (L&D) projects. • Development: Instructional design and development of e-learning and blended learning courses. • Financial:… Show more General management of online training at Campus AENOR: • Strategy: Definition of online training strategy aligned with Campus AENOR and AENOR's goals. • Optimisation: Definition and optimisation of procedures and tools for online training delivery. • Stakeholders: Liaison with clients and providers and instructional design on Learning & Development (L&D) projects. • Development: Instructional design and development of e-learning and blended learning courses. • Financial: Budgetary control of online courses. • Admin: Responsible for the administration of Campus Virtual AENOR (Moodle-based LMS). Show less
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AENOR
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Spain
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International Trade and Development
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500 - 600 Employee
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Project Manager - International training
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Mar 2017 - Jun 2021
360º management of blended learning EU projects “e-enforcement academy” and "e-enforcement academy 2" for competent authorities on consumer protection/safety for DG JUST: • Knowledge and training management: content provision, curation and coordination of a team of 40+ experts in 50+ yearly training activities/materials. • Instructional design and management of e-learning materials development and delivery (modules and tutorials). • On-site and virtual full event management and… Show more 360º management of blended learning EU projects “e-enforcement academy” and "e-enforcement academy 2" for competent authorities on consumer protection/safety for DG JUST: • Knowledge and training management: content provision, curation and coordination of a team of 40+ experts in 50+ yearly training activities/materials. • Instructional design and management of e-learning materials development and delivery (modules and tutorials). • On-site and virtual full event management and moderation. • Communication strategy, community management and engagement. • Financial management and reporting to the European Commission. • Technical support and content provision for EU training projects tendering. Show less 360º management of blended learning EU projects “e-enforcement academy” and "e-enforcement academy 2" for competent authorities on consumer protection/safety for DG JUST: • Knowledge and training management: content provision, curation and coordination of a team of 40+ experts in 50+ yearly training activities/materials. • Instructional design and management of e-learning materials development and delivery (modules and tutorials). • On-site and virtual full event management and… Show more 360º management of blended learning EU projects “e-enforcement academy” and "e-enforcement academy 2" for competent authorities on consumer protection/safety for DG JUST: • Knowledge and training management: content provision, curation and coordination of a team of 40+ experts in 50+ yearly training activities/materials. • Instructional design and management of e-learning materials development and delivery (modules and tutorials). • On-site and virtual full event management and moderation. • Communication strategy, community management and engagement. • Financial management and reporting to the European Commission. • Technical support and content provision for EU training projects tendering. Show less
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Freelance
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European Union
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Trainer on Online market surveillance techniques
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Feb 2018 - Nov 2019
Trainer on online market surveillance and investigation techniques for enforcement competent authorities on consumer protection, product safety and food fraud controls: • Content provision and hands-on training aiming regional competent authorities in Spain through the Ministry of Consumer Affairs (Spanish) • Content provision and hands-on training aiming EU competent authorities within the EU training initiative “Better Training for Safer Food” and the project "E-enforcement Academy"… Show more Trainer on online market surveillance and investigation techniques for enforcement competent authorities on consumer protection, product safety and food fraud controls: • Content provision and hands-on training aiming regional competent authorities in Spain through the Ministry of Consumer Affairs (Spanish) • Content provision and hands-on training aiming EU competent authorities within the EU training initiative “Better Training for Safer Food” and the project "E-enforcement Academy" (English) Show less Trainer on online market surveillance and investigation techniques for enforcement competent authorities on consumer protection, product safety and food fraud controls: • Content provision and hands-on training aiming regional competent authorities in Spain through the Ministry of Consumer Affairs (Spanish) • Content provision and hands-on training aiming EU competent authorities within the EU training initiative “Better Training for Safer Food” and the project "E-enforcement Academy"… Show more Trainer on online market surveillance and investigation techniques for enforcement competent authorities on consumer protection, product safety and food fraud controls: • Content provision and hands-on training aiming regional competent authorities in Spain through the Ministry of Consumer Affairs (Spanish) • Content provision and hands-on training aiming EU competent authorities within the EU training initiative “Better Training for Safer Food” and the project "E-enforcement Academy" (English) Show less
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European Commission
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Belgium
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Government Administration
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700 & Above Employee
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Community Manager & Communication Strategist
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Mar 2016 - Mar 2017
Management of the stakeholder community of DG JUST E4: • Design and implementation of the online cooperation strategy of DG JUST E4 with Member States authorities and with its stakeholders. • Development of two collaborative platforms using Confluence, community management and engagement, content provision and curation. • Training, support and advice on e-commerce and online market surveillance matters. Management of the stakeholder community of DG JUST E4: • Design and implementation of the online cooperation strategy of DG JUST E4 with Member States authorities and with its stakeholders. • Development of two collaborative platforms using Confluence, community management and engagement, content provision and curation. • Training, support and advice on e-commerce and online market surveillance matters.
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Ministerio de Consumo
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Spain
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Government Administration
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1 - 100 Employee
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Project manager & Senior Internet Researcher
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Sep 2012 - Mar 2016
Senior Internet research, e-consumer protection advocacy and management of EU project for the Consumer Protection Cooperation (CPC): • Definition and management of the EU project “Set-Up an Equal Capability of Internet Researchers” including content provision, coordination of training activities and materials, assessment and reporting to the EC. • Market surveillance, mediation and e-consumer protection advocacy. • Training to enforcement staff on best practices for internet… Show more Senior Internet research, e-consumer protection advocacy and management of EU project for the Consumer Protection Cooperation (CPC): • Definition and management of the EU project “Set-Up an Equal Capability of Internet Researchers” including content provision, coordination of training activities and materials, assessment and reporting to the EC. • Market surveillance, mediation and e-consumer protection advocacy. • Training to enforcement staff on best practices for internet investigation. Show less Senior Internet research, e-consumer protection advocacy and management of EU project for the Consumer Protection Cooperation (CPC): • Definition and management of the EU project “Set-Up an Equal Capability of Internet Researchers” including content provision, coordination of training activities and materials, assessment and reporting to the EC. • Market surveillance, mediation and e-consumer protection advocacy. • Training to enforcement staff on best practices for internet… Show more Senior Internet research, e-consumer protection advocacy and management of EU project for the Consumer Protection Cooperation (CPC): • Definition and management of the EU project “Set-Up an Equal Capability of Internet Researchers” including content provision, coordination of training activities and materials, assessment and reporting to the EC. • Market surveillance, mediation and e-consumer protection advocacy. • Training to enforcement staff on best practices for internet investigation. Show less
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Ethiopian Catholic University St Thomas Aquinas
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Ziway, Ethiopia
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Professor and Head of the ICT department on B.S. in Information Technology (volunteering)
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Oct 2011 - Sep 2012
Teaching and coordination of the B.S. Degree in ICT: • Development of the syllabus and content for the ICT subjects of the first course of the degree and delivery of lectures and hands-on training. • Coordination of a team of 4 teachers. Teaching and coordination of the B.S. Degree in ICT: • Development of the syllabus and content for the ICT subjects of the first course of the degree and delivery of lectures and hands-on training. • Coordination of a team of 4 teachers.
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ST-Ericsson
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Switzerland
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Semiconductor Manufacturing
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500 - 600 Employee
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Validation Engineer
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Sep 2010 - Sep 2011
Quality and compliance validation: • Analysis of customers’ requirements, design and implementation of performance and compliance tests for ST-Ericsson communication devices (RF and GPS chips). Quality and compliance validation: • Analysis of customers’ requirements, design and implementation of performance and compliance tests for ST-Ericsson communication devices (RF and GPS chips).
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Telefónica
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Spain
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Telecommunications
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700 & Above Employee
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Technical Support contact at “Movilforum”
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Mar 2010 - Sep 2010
Leader of the technical support team: • Advice and support to large firms and developers at Movilforum (Telefónica developer’s forum). • Generation of business leads for Movilforum dealing with technical needs of Telefonica's partners and developers. • Technical advice and support to sales department, large firms and developers.
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Security Services Development (Services Development Department)
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Mar 2008 - Mar 2010
Consultancy for business development of security and mobility services: • Definition and launch of new security services for mobile devices, customer requirements analysis, contact with providers, integration of security solutions to Telefónica network, operation and performance tests, user experience analyses.
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Education
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2012 - 2014
Universidad Nacional de Educación a Distancia - U.N.E.D.
Master in Sustainibility and Corporate Social Responsibility, Sustainibility & CSR -
2004 - 2008
Universidad Carlos III de Madrid
Master's Degree, Telecommunications Engineering -
1998 - 2004
Universidad de Valladolid
Bachelor's degree, Telecommunications Engineering (Electronic Systems)
Community
