Mladen Zivanovic
Head of Distribution Channels and Project Management at ProCredit Bank a.d Belgrade- Claim this Profile
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Serbian Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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ITIL v3 Foundation
AXELOS Global Best PracticeNov, 2016- Nov, 2024 -
Certified Information Systems Auditor (CISA)
ISACANov, 2015- Nov, 2024
Experience
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ProCredit Bank a.d Belgrade
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Serbia
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Banking
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100 - 200 Employee
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Head of Distribution Channels and Project Management
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Oct 2018 - Present
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Group IT Auditor
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Jan 2017 - Oct 2018
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Banca Intesa Beograd
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Serbia
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Banking
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700 & Above Employee
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Senior IT Auditor
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Sep 2013 - Jan 2017
Key responsibilities:• Planning, executing and managing IT audits, risk assessments and gap analysis to identify vulnerability and compliance issues;• Managing audit team, daily activities and project progress to meet all milestones;• Assessing IT processes design and testing its operational effectiveness and efficiency utilizing COBIT, ITIL, ISO 20000 and ISO 27001;• Developing IT audit programs based on risk assessment, compliance requirements and industry best practice;• Assessing business and IT processes supporting digital banking channels (online banking) and payment cards;• Checking compliance with external & internal requirements for IT (European and local regulators requirements);• Performing walkthroughs of operations and related systems to understand the business segment identifying all relevant risk points;• Supporting financial auditors for testing application controls and ensuring that financial information is correctly stored and processed in Information Systems ensuring confidentiality, integrity and availability;• Preparing reports clearly summarizing findings, risks, recommendations and significance;• Communicating reports to senior managers and monitor corrective activities implementation. Show less
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Internal Auditor
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Jul 2012 - Sep 2013
Key responsibilities:• Performing IT audits and support functions audits as a team member;• Creating test plans, testing and reporting;• Assessing IT processes design and testing its operational effectiveness and efficiency utilizing COBIT, ITIL, ISO 20000 and ISO 27001;• Assessing banking support functions processes (risk management, procurement, back office, logistics, organization, project management, marketing, compliance);• Preparing reports clearly summarizing findings, risks, recommendations and significance;• Monitoring implementation of corrective activities. Show less
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Education
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COTRUGLI Business School
Executive MBA, Business Administration and Management, General -
University of Belgrade
Master of Science (MSc), Electrical engineering and computer science -
University of Belgrade
Graduate Electrical Engineer, Telecommunications and Information Technology