Jen Lehman
Conference Services Manager at Mission Point Resort- Claim this Profile
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Bio
Credentials
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Wedding & Event Design
Event Leadership InstituteApr, 2018- Nov, 2024 -
CVENT Event Diagramming
CventNov, 2020- Nov, 2024 -
Cvent Supplier Network Certification
CventMay, 2017- Nov, 2024
Experience
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Mission Point Resort
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United States
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Hospitality
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1 - 100 Employee
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Conference Services Manager
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Mar 2020 - Present
After her internship with Mission Point in 2017, Jen was asked to return as a Conference Services Manager in 2020. Key Responsibilites: - Detailing and coordinating resort events from start to finish, including weddings, conferences, corporate and association events, tour & travel groups, and school groups. - Creating room diagrams, BEOs and resumes to communicate event details with staff. - Ensuring that event budgets are met and recognizing the potential to upsell. - Communicating and pre-planning continuously with clients via phone, email, video chat and face-to-face meetings. - Working daily with computer programs such as Salesforce/Delphi, Maestro, Outlook, Social Tables and Asana. Experience with other applications including HMS, Dropbox and Basecamp. Show less
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In Every Season Calligraphy
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Northwood, Ohio, United States
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Owner & Calligrapher
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Jan 2018 - Mar 2020
Jen started her first small business, In Every Season Calligraphy in January 2018. Her passion for hand-lettering and modern calligraphy inspired her to begin a business creating home and wedding decor inscribed with her signature calligraphy. She has been perfecting her signature lettering for 8 years now. The vision of In Every Season Calligraphy is to create a hand-written piece specific to someone's season of life, whether that is a celebration such as a wedding or if someone simply needs encouragement for their daily life. Advocating against human trafficking is very important for Jen, which is why she donates 15% of every sale to the International Justice Mission. Jen's services and skills include, but are not limited to: - Creating unique, hand-made pieces with calligraphy for weddings, events & leisure along with home decor such as wood signs, canvases, records, chalkboards and ornaments. - Specializing in wedding elements such as seating charts, escort & place cards, table numbers, welcome signs, and invitation envelope addressing. - Collaborating frequently with wedding vendors in styled shoots. - Engaging in personal bookkeeping of business records. Show less
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Ella Flora Wedding & Floral Design
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Toledo, Ohio
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Assistant Creative Director
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Nov 2017 - Feb 2020
Ella Flora, previously known as La Boutique Nostalgie, is a wedding & floral design company dedicated to serving the events industry. Jen worked with Ella Flora from July 2016 until May 2017 as a Floral Design Assistant, but had to leave for six months as a result of her internship with Mission Point Resort. Upon her return to the Toledo area in October 2017, she began working with the company again, and acquired the title of Assistant Creative Director (see Floral Design Assistant below). Key Responsibilities: - Created floral décor & arrangements, bouquets and boutonnieres for weddings. - Customized rental pieces such as chalkboards with hand-written calligraphy lettering. - Traveled to wedding venues to execute design skills and delegate employee tasks. Show less
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Student Event Planners Association (SEPA)
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Events Services
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1 - 100 Employee
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Membership Development Director for the National SEPA Board of Directors
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Mar 2015 - May 2019
Jen was a Membership Development Director for the National SEPA Board of Directors. She was specifcally assigned to networking with the central region SEPA members in the United States. Key Responsibilities: - Monitored student and professional membership throughout the United States. - Recruited new members through several social media accounts. - Performed all troubleshooting tasks for the SEPA website. - Generated various member reports through the backend of the website. - Connected with current participants through a SEPA profile and an email account. Show less
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Stone Ridge Golf Club
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Bowling Green, OH
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Banquet Manager
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May 2018 - Mar 2019
Stone Ridge Golf Club is a public golf course and event hall in the heart of Bowling Green, OH. During college, Jen interned at Stone Ridge prior to graduating college and then became their Banquet Manager for all of their events in May 2018. Key Responsibilities: - Facilitated all banquet events from start to finish, including set-up and tear-down. - Reviewed BEOs and diagrams to ensure proper set-up and execution of events. - Assigned jobs to F&B team before, during and after all events. - Assisted the GM, Restaurant Manager and Event Sales Manager with daily tasks. - Communicated with the club’s Chef to ensure timeliness and expo event meals. Show less
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Woodco Federal Credit Union
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United States
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Financial Services
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Teller
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May 2013 - May 2018
Jen was a teller at Woodco Federal Credit Union, a credit union that served members of the Wood County school district. As a result of a year's worth of internships, Jen had to leave Woodco in January 2016, but returned in December 2017. In August 2016, she led the implementation of the credit union's new mobile banking app. Key Responsibilities and Roles: - Catered to customer requests (via phone and in-office). - Managed monetary transactions and daily transmissions. - Completed daily balancing of assets and accounts. - Handled cash regularly. - Helped with end-of-month statements and reports. - Assisted customers with loan questions and applications. - Prepared and processed unsecured and secured loans for clients (as of September 2014). Show less
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Mission Point Resort
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United States
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Hospitality
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1 - 100 Employee
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Conference Services Intern
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May 2017 - Oct 2017
Jen began her job with Mission Point Resort in May 2017 working as a conference services intern with numerous weddings and corporate events. She worked directly with the Conference Services Managers at Mission Point Resort. Towards the end of the season, she also worked as a Housekeeping Supervisor. Key Responsibilities: - Supervised client groups to ensure effective event execution and guest satisfaction. - Communicated with clients through emails, phone calls and face-to-face meetings. - Used CRM systems such as Delphi and HMS to plan for events and guest arrivals. - Created banquet event orders, invoices, résumés and room diagrams. - Worked independently while directly supervising events. - Accomplished administrative tasks from the Hotel Manager as given. Show less
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Stone Ridge Golf Club
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Bowling Green, OH
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Special Events Intern
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Jan 2017 - May 2017
Jen began her full-time internship with Stone Ridge Golf Club (SRGC) in January 2017. She helped the Catering Sales Director with events such as tastings, weddings, and additional banquets. Key Responsibilities: - Contributed to the planning process for a bridal show and the SRGC annual Tasting & Reception Preview. - Aided the Catering Sales Director with day-to-day duties and event management of events each week. - Updated banquet event orders in wedding detail meetings and tastings. - Promoted SRGC through creative marketing flyers, postcards, and menus. - Created several decorative centerpieces, calligraphy signs, and food displays for SRGC events. - Assisted in redesigning the SRGC restaurant menu. Show less
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La Boutique Nostalgie Wedding & Floral Design
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Toledo, Ohio
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Assistant Floral Designer
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Jul 2016 - May 2017
La Boutique Nostalgie is a wedding & floral design company dedicated to serving the events industry. Jen worked with La Boutique Nostalgie from July 2016 until May 2017 as a Floral Design Assistant, but had to leave for six months as a result of her internship with Mission Point Resort. Upon her return to the Toledo area in October 2017, she began working with the company again, and acquired the title of Assistant Creative Director (see above). Key Responsibilities: - Created several floral arrangements for various weddings including: bridal bouquets, boutonnieres, flower crowns, floral arches, floral arrangements, etc. - Designed custom calligraphy signs and pieces for various weddings and events. - Distributed the floral arrangements to the bridal party on wedding dates. - Decorated the wedding venue spaces with the created floral pieces. Below are examples of a few projects Jennifer has worked on: Show less
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BGSU Ice Arena
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Bowling Green, OH
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Special Event Coordinator
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Sep 2016 - Dec 2016
Jen completed her second practicum at the BGSU Ice Arena. Her roles included being the special event coordinator for the Ice Arena's annual Winter Wonderland Public Skating Event, and also engaged in game management for the BGSU men's ice hockey games. Key Responsibilities: - Coordinated all aspects of the BGSU Ice Arena's Winter Wonderland Public Skating Event. - Created room diagrams, event decor, a PA Script, and timelines for the event day. - Collected event sponsors through face-to-face meetings. - Delegated tasks to employees and event volunteers. - Engaged in event management through set-up and tear-down of ice hockey games. Show less
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Heather Downs Country Club
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Banquet Server
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Jun 2015 - Aug 2016
Jen was a server between June 2015 and September 2015 for her practicum until the academic school year at BGSU began. She began working at Heather Downs Country Club again in April 2016 until August 2016.Jen became a server after beginning her position at Heather Downs Country Club as a social media manager. Her duties included: - Served guests at weddings, golf outings, formal tastings, reunions, and parties. - Acted as hostess to the bride, groom, and bridal party throughout various weddings. - Removed dishes from guest tables and took tableware to the kitchen for cleansing. - Cleaned the ballroom before and after events. - Handled long working hours under fast-paced and pressured conditions. - Responded to guest requests and resolved issues appropriately. Show less
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Social Media Manager (Intern)
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Apr 2015 - Aug 2015
Heather Downs Country Club (HDCC) is a semi-private golf course, that also hosts and caters events including weddings, showers, birthday parties, graduation parties, class reunions, and many more. Jen began her practicum at Heather Downs Country Club (HDCC) in April 2015 until August 2015 as their social media manager. She posted to the HDCC social media sites daily. She also managed the social media sites and blogs for "A Wedding Show." "A Wedding Show" is a local television show, hosted by Gina Gueli, the event coordinator at Heather Downs Country Club. This television show provides information about wedding resources in the Toledo area. Key Responsibilities and Roles: - Managed and posted to social media sites and blogs on a daily basis for both Heather Downs Country Club and "A Wedding Show." - Captured photographs at events to post to the social media sites and blogs. - Shadowed and supported the event coordinator with event duties. Social Media Sites Included: - HDCC Facebook- "A Wedding Show" Facebook- HDCC Twitter- HDCC Instagram- HDCC Pinterest- "A Wedding Show" PinterestBlogs Included: - HDCC Behind the Scenes Blog- "A Wedding Show" Blog Show less
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Bowling Green State University Athletic Department
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United States
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Spectator Sports
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1 - 100 Employee
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Event Coordinator and Site Supervisor
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Sep 2015 - Oct 2015
BGSU Votes is an organization on the campus of Bowling Green State University that caters to making students and staff aware of the importance of voting in elections. They provide non-partisan information about issues and candidates for the appropriate elections, and also provide resources about voting-related events and frequently asked voter questions. Jen, along with five of her classmates created a two-day event on the campus of BGSU on behalf of BGSU Votes for their service learning project. This event included an informational booth that students could visit in order to learn more about the state of Ohio issues that were being contested on the November 3, 2015 ballot. This booth also allowed students to become registered voters in the state of Ohio. The events took place on October 1, 2015 and October 5, 2015, totalling approxiamtely 12 hours of service for the event days. Jen and her classmates registered 158 new voters and passed out 154 informational flyers throughout these campus events. Jen had the following responsibilities throughout the project: - Main contact with the BGSU Votes supervisor throughout the entire project. - Answered any questions that students and staff had when they came to the informational booth. - Site supervisor for both event days. - Created two email templates to send out to registered voters on campus, reminding them of the state issues, the general election voting date, and any relatable voting events. - Produced a video of the events through Windows Movie Maker. The video that Jenr created on behalf of the two events can be viewed at the YouTube link below titled "Management Service Learning Project Video." Show less
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Great Ohio Bicycle Adventure
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United States
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Advertising Services
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Assistant to the Bowling Green GOBA Town Coordinator
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Feb 2015 - Jun 2015
The Great Ohio Bicycle Adventure (GOBA) is an annual event in which 1,800 cyclists from all over the country ride their bikes to specifc destinations on a designated route throughout Ohio for a week. At these destinations, the cyclists camp for one or two days before cycling their way to the next destination. The 2015 GOBA route began in Van Wert. From there, the cyclists rode to Defiance, Bowling Green, Port Clinton (optional), and Ottawa. Jennifer volunteered during their stay in Bowling Green, Ohio on June 24th and June 25th. Jen began her GOBA experience by attending all of the GOBA meetings starting in February 2015, for more experience on what it was like to plan a large event. From there, she assisted the GOBA co-town coordinator, Wendy Chambers, with day-of events. Key Responsibilities: - Helped to coordinate volunteers to run the Convention & Visitors Bureau (CVB) information booth and shuttle stop in the main camp area. - Worked the CVB booth and shuttle stop for numerous shifts at the main camp area. - Gave directions to cyclists concerning the Bowling Green area. - Answered any questions the cyclists had. - Assisted the co-town coordinator at the "Concert in the Park" event. Show less
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Education
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2013 - 2017
Bowling Green State University
Bachelor of Science in Education (BS), Tourism, Leisure, and Event Planning with a minor in Marketing
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