Cloud Architect

• Jan 2022 - Present

Senior Cloud Architect

• Apr 2021 - Jan 2022

ITEC were bought out by Xerox and my previous role continues here. Responsible for solution engagement with clients to understand their IT issues and create proposals to remedy the problem. This can range from minor cloud migrations to full cloud roadmap design. One of the highlights was a UK based LLP building a roadmap to take them from their current datacentre to Azure with a 5 year plan including a hybrid backup solution. During lockdown the majority of the proposals were enabling mobile working with Teams, Intune and AAD. I am also responsible for the managing the gold partnership with Microsoft. This involves encouraging staff to gain the correct certification to complete the Microsoft competencies and also liaising with the sales staff to upsell the necessary Azure services. Show less

SeniorCloud Architect

• Mar 2020 - Apr 2021

Senior Infrastructure Engineer

• Mar 2019 - Mar 2020

Designed and implemented a new highly available Azure solution for all practice web sites (1500+) across Europe, with load balancers, CDN’s and geo redundant databases. Working closely with the Digital Marketing team during the build and go live of the new setup. Invited over 3000 external staff from over 900 tenants to our intranet using PowerShell, sending custom invite emails and assigning licenses automatically. Designed and setup a Kubenetes environment in Azure for micro-services to talk to suppliers/banks and transfer and pay for invoices. Designed the initial infrastructure for an Azure based data warehouse using VPN’s and gateways to link us to external suppliers and internal databases. Setup PowerBI as a front end to the data warehouse using several gateways to expose data to the users of our 2 main tenants. Helped in the migration and re-design of our accounts system moving from a shared data center setup to a dedicated data center platform, adding extra load balancing and resiliency. Advised and designed a new security model for all Azure VMs and VNets using locked down security groups, just in time access and nested NSGs. Currently designing an automated starter/leaver process and user on-boarding for intranet access, using triggers and PowerShell. Designed a new attachment removal process moving from a custom piece of software running on Exchange 2013 to Exchange Online with Flow to remove the attachments and place in the right folder in the account system, adding extra logging and fault tolerance. Advised and implemented a migration for some websites moving from an expensively licensed CMS to an Azure hosted WordPress CMS. Implemented a PRTG monitoring solution moving from SolarWinds to monitor all in house systems, Azure websites and European services. Part of a team to rollout an SD-WAN across all 900 sites to give us one network, central management and asset intelligence. Show less

Senior Global Infrastructure Analyst

• Sep 2018 - Mar 2019

Global IT Infrastructure Analyst

• Sep 2015 - Aug 2018

Manage the VMWare virtual server estate in cooperation with our 3rd party supplier this includes building and configuring new machines in our hosted data-centre.Currently heavily involved in the migration to Azure, we have so far migrated AD and most of Exchange before moving more services in to the Microsoft cloud.Techincal lead on many new projects starting from initial discussions through to implementation and handover to BAU.Manage and support the firms external website virtual hardware including the firewall, load balancing and server performance. Hosted with a 3rd party supplier.Conform to the firms ITIL policies supporting the change team with any queries i can help with.Continued support and development of the firms intranet running on SharePoint.Implemented a SCOM 2012/2016 monitoring environment including custom monitors, distributed applications and the alerting. The initial errors that occurred were all fixed before presenting the solution the rest of the team.Currently in the process of upgrading our backup solution from Microsoft Data Protection Manager (DPM) to Veeam and designing a new PKI infrastructure to upgrade our current system.Developed and manage the monthly server patching policy using SCCM 2012.In the process of designing a System Center Orchestrator infrastructure to compliment the current System Center suite and enable more automation within the environment.Management of AD, SQL, SRSS, Sophos, Dynamics AX, Exchange, DFS and printing/scanning.Part of an in hours and out of hours support rota providing 24 hour support to worldwide offices. Show less

Analyst Programmer

• Aug 2014 - Sep 2015

Primary administrator and developer for the firms intranet build on SharePoint.Developed automated test scripts with C#.Helped in the work flow building for Microsoft Dynamics AX, this included the support of the new system during the launch.Part of an in-call support rota to deal with any calls for the development team, this gave me good exposure to all development and supported applications.

IT Application Support and Development Engineer

• Feb 2012 - Aug 2014

Windows 7 rollout across 3 sites to 300+ users using SCCM 2012, this project also inclued a group policy re-design. Maintaining and developing the SQL databases including writing new reports and building new environments for applications. Application support including Autonomy iManage File site and Sage Saleslogix. SharePoint development incuding building client sites so documents can be exchanged over a secure platform. Managing the Word templates and template software. Manage all of the software used by the firm including all banking software, HR software, all professional lawyer software including Workshare and time capture and the marketing software. Show less

IT Coordinator

• Dec 2010 - Feb 2012

Global IT SharePoint - collected requirements and designed a SharePoint site using WSS 2007 for the IT department and for users worldwide to use. Boston SharePoint - re-developing and re-designing the largest office intranet in the company from basic HTML site to a SharePoint 2010 site. IPads - put in charge of the iPad project which included liaising with the academic team to collect a list of requirements and find an app that would be suitable for the requirement. Cambridge exams - sent on training in my first week so that the school can be an official exam centre for Cambridge, I then trained up the rest of the IT coordinators in the UK so that they could run the exams. Student card printer - was given a project to install a Zebra card printer into every school in the UK this involved giving training and arranging a suitable time to visit the school with the school directors. Training - given the responsibility of training all new IT coordinators in the UK and I was their first contact when they had any major issues. Show less