Experience

Interface Clinical Services, an IQVIA business

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Service Development Executive / Graduate Account Manager

  • Jun 2023 - Present



IDEXX LABORATORIES LIMITED

• Medical Laboratory Technician / Histologist

  • Jun 2021 - Jun 2023

  Confidently implemented histo logical techniques such as: Embedding, Dissecting, Microtomy, Collating & special staining. - Adhered to quality assurance / management systems. - Analysed anatomical structures under a microscope - Understood the special stains used to stain specific cellular structures (e.g. PAS, H&E, Trichrome) - Ensured the lab was working to the UKAS standard by maintaining a low error rate & successfully adhering to SOP’s. - Experience with : Incisional, Endoscopic, and Tru-cut biopsies, skin masses, post mortem cases, and limbs. - Managed work-load leaving the lab ensuring slides had no artefacts and were of quality standard. - Worked alongside pathologists to help release diagnostic reports. Show less



H&S Creations

• Leeds, England, United Kingdom

• Finance & Account Handler

  • Jun 2020 - Jun 2021

  Managed and created a small business throughout the lockdown period selling personalised canvases/ paintings. - Focused on product marketing / customer engagement through social media. - Handled incoming and outgoing finances effectively - product planned new designs, whilst staying up to date with current products on the market - Calculated finances when restocking & purchasing resources Further developed on leadership skills and gained a thorough understanding on sales / business management. Show less



Shakespeare Medical Practice

• United Kingdom

• Patient navigator

  • Nov 2020 - May 2021

  Implemented pragmatic flexible approaches when dealing with patient needs. I developed excellent interpersonal skills through delivering a professional service, ensuring information conveyed was clearly understood and patients were left feeling satisfied. When facing adversities, I remained compassionate, as I believe it is crucial to understand that patients face various difficulties and may require an empathetic listening ear. I persevered when dealing with stressful situations and adapted to working well under pressure. I worked collaboratively alongside health-care professionals working towards the same goal, which was to improve quality of life, as well as, discussed and helped resolve any patient enquiries. Furthermore, I strongly understand and respect the importance of implementing strict patient confidentiality, which is imperative to allow patients respect and dignity to be retained when using services; thus, demonstrating my understanding of the NHS values Show less