Experience

MUJI Europe Holdings Limited

• United Kingdom
• Retail
• 100 - 200 Employee

• Retail Sales Assistant

  • Apr 2023 - Present

  Manage on-shelf inventory to ensure there are enough items on display. Greeting customers, taking orders, and processing payments. Possessing excellent product knowledge to inform and increase sales. stocking shelves, organizing products, and cleaning the showroom. Manage on-shelf inventory to ensure there are enough items on display. Greeting customers, taking orders, and processing payments. Possessing excellent product knowledge to inform and increase sales. stocking shelves, organizing products, and cleaning the showroom.



Shopee

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Food Delivery Fleet project management assistant

  • Jun 2021 - Sep 2022

  Speedy project: Food delivery and B2C parcels optimal routing design. Take ownership of food delivery logistics performance, and cooperatively manages the delivery drivers team. Establish and maintain effective relationships with the delivery drivers through professional and timely communications, and inquiry responses. Establish and expand food delivery fleet, and optimize the operations such as logistics time and operational stability. Oversee and correct service issues with the delivery driver. Project Management: Proactively identifies and communicates issues, proposes and implements solutions for continuous improvement in regard to processes, cost and service. Ensure Team Leaders achieve their goals and meet day to day operations needs. Show less



eslite 誠品

• Retail
• 200 - 300 Employee

• 櫃台工作人員

  • Nov 2020 - Jun 2021

  ❏ Greeting customers and taking orders. ❏ Processing payments. ❏ Assisting customers with queries and providing solutions quickly. ❏ Possessing excellent product knowledge to inform and increase sales. ❏ Following up on orders to prevent delay and frustration. ❏ Updating the product inventory. ❏ Cleaning the customer area during quiet times to ensure a neat appearance. ❏ Ensuring that each customer leaves the store satisfied. ❏ Greeting customers and taking orders. ❏ Processing payments. ❏ Assisting customers with queries and providing solutions quickly. ❏ Possessing excellent product knowledge to inform and increase sales. ❏ Following up on orders to prevent delay and frustration. ❏ Updating the product inventory. ❏ Cleaning the customer area during quiet times to ensure a neat appearance. ❏ Ensuring that each customer leaves the store satisfied.



Uber

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• Outbound Sales Specialist

  • May 2020 - Oct 2020

  ❏ Growing the businesses, serve by identifying new partners, managing existing relationships, and creating value for both the customer and Uber Eats. ❏ Outbound prospecting via cold calling, email, and marketing campaigns. ❏ Uncover a prospect's business challenges and identify relevant new business opportunities, while highlighting the Uber Eats value proposition. ❏ Conduct high-level conversations with senior executives at targeted accounts. ❏ Manage, track, and report on all sales activities and results using Salesforce. ❏ Work closely with sales management to develop targeted lists, call strategies, and messaging to drive opportunities for new business. ❏ Collaborate with the sales team to share best practices and make recommendations to more effectively close sales and ensure customer loyalty. ❏ Work effectively with internal departments to deliver the best solution for the client and ensure an excellent experience. Show less



Ximen wow hostel

• 台灣 Taipei City 萬華區

• Hotel Manager

  • May 2018 - Jul 2019

  ❏ Searching for channel cooperation platform, develop weekly regional market price comparison and adjust the price according to market supply and demand. ❏ Make market positioning and study the market competitiveness to set the price and promotion plan. ❏ Held activities in cooperation with different KOLS occasionally, also run seasonal celebrations according to festivals which will be promoted on social media in order to increase visibility, consolidate regular customers and attract new customers. ❏ After conducting studies and found that a certain group has a certain economic benefit, therefore many events were held for this group and advertisements were placed on social media, which successfully achieved great publicity and received satisfactory feedback. ❏ Cooperate with OTAS for marketing activities to achieve additional exposure benefits. ❏ Keep in touch and remain on good terms with OTAS and Channel Manager. ❏ Handling customer complaints and queries. ❏ Managing budgets. ❏ Maintaining statistical and financial records. ❏ Recruiting, training and supervising staff. Show less



Fengjia Green Hotel

• 台灣 Taichung City 臺中市

• Marketing Assistant

  • Dec 2017 - Feb 2018

  ❏ Marketing assistants help to implement an organization’s marketing strategy. ❏ Supporting the marketing manager, marketing assistants draft press releases. ❏ Update the website(s) and social media pages, plan events and provide administrative support. ❏ Marketing assistants help to implement an organization’s marketing strategy. ❏ Supporting the marketing manager, marketing assistants draft press releases. ❏ Update the website(s) and social media pages, plan events and provide administrative support.



Beehive Hostel Osaka

• 日本 大阪府 大阪

• Front Desk Staff

  • Dec 2016 - Aug 2017

  ❏ Assign rooms to guests and inform them of any specials offered by the hotel. ❏ Organize transport services for guests at their request. ❏ Provide guests with information about the hotel. ❏ Keep abreast of attractions that may be of interest to guests. ❏ Assign rooms to guests and inform them of any specials offered by the hotel. ❏ Organize transport services for guests at their request. ❏ Provide guests with information about the hotel. ❏ Keep abreast of attractions that may be of interest to guests.



Nihao Taipei Hostel

• 台灣 Taipei City 中正區

• Hotel Manager

  • Sep 2014 - May 2016

  ❏ Recruiting, training and supervising staff. ❏ Planning maintenance work, events and room bookings. ❏ Promoting and marketing the business. ❏ Ensuring compliance with health and safety legislation and licensing laws. ❏ Recruiting, training and supervising staff. ❏ Planning maintenance work, events and room bookings. ❏ Promoting and marketing the business. ❏ Ensuring compliance with health and safety legislation and licensing laws.