Experience

Hyundai Auto Canada Corp.

• Canada
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Parts Advisor

  • Nov 2022 - Present

  • Assist in parts ordering, stocking, returns and maintaining all parts inventory• Selling parts to customers over the retail counter, through the service department, over the telephone or by email

• Warranty Administrator

  • Oct 2022 - Nov 2022

  • Calculates and verifies payments to Technicians as per the completed ROs.• Posts all manufacturers’ warranties in our PBS, as per the completed RO.• Collects, sorts and verifies all completed warranty ROs at the conclusion of the workday.

• Shuttle Driver

  • Sep 2022 - Nov 2022

  • Drives customers to their homes or places of business and picks them up after their vehicle is repaired.• Notifies dispatcher or service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning and general maintenance.

• Appointment Coordinator

  • Sep 2022 - Oct 2022

  • Answering incoming telephone calls via switchboard.• Directing all customer inquiries accordingly.• Handling customer inquiries by phone and email.• Scheduling service appointments for client’s vehicles in a courteous and efficient manner in a call center setting



MLSE (Maple Leaf Sports & Entertainment Partnership)

• Canada
• Spectator Sports
• 700 & Above Employee

• Supervisor, Quick Service

  • Oct 2022 - Nov 2022

  • Coach and motivate staff during games and events • Supervise and direct the prompt, efficient, and friendly serving of all food and beverage • Control inventory within assigned area to ensure the smooth operation of the unit • Participate in all fields of administrative work including but not limited to: opening/closing duties, cleaning checklists, tracking sales and service statistics nightly, performance reviews, and maintenance logs • Assist in the training and development of staff Show less



Green Party of Ontario

• Canada
• Political Organizations
• 1 - 100 Employee

• Call Center Officer

  • Apr 2022 - Jun 2022

  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism • Resolving customer complaints • Meet personal/team qualitative and quantitative targets • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism • Resolving customer complaints • Meet personal/team qualitative and quantitative targets



ALS Society of Canada

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Sponsorship Coordinator

  • Mar 2022 - Jun 2022

  • Establish and maintain local sponsor partnerships (cash and in-kind donations) • Utilize personal networks to develop potential partnerships, sponsorships, and event participation • Act as a liaison between sponsors and the company • Deliver appropriate correspondence such as proposals, thank you letters, and program outcome information • Establish and maintain local sponsor partnerships (cash and in-kind donations) • Utilize personal networks to develop potential partnerships, sponsorships, and event participation • Act as a liaison between sponsors and the company • Deliver appropriate correspondence such as proposals, thank you letters, and program outcome information



The Salvation Army

• United States
• Non-profit Organizations
• 700 & Above Employee

• Assistant Fundraising Coordinator

  • Oct 2021 - Jan 2022

  • Evaluate the success of previous fundraising events • Oversee the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers. • Orientation and performance management of kettle worker staff and/or volunteers. • Foster and maintain positive working relationships with kettle sites. • Identify and contact potential donors • Evaluate the success of previous fundraising events • Oversee the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers. • Orientation and performance management of kettle worker staff and/or volunteers. • Foster and maintain positive working relationships with kettle sites. • Identify and contact potential donors



Green Party of Canada • Le Parti vert du Canada

• Canada
• Political Organizations
• 1 - 100 Employee

• Call Center Officer

  • Aug 2021 - Sep 2021

  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism • Resolving customer complaints • Meet personal/team qualitative and quantitative targets • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism • Resolving customer complaints • Meet personal/team qualitative and quantitative targets



The Salvation Army

• United States
• Non-profit Organizations
• 700 & Above Employee

• Fundraising Coordinator

  • Oct 2020 - Jan 2021

  • Evaluate the success of previous fundraising events • Oversee the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers. • Orientation and performance management of kettle worker staff and/or volunteers. • Foster and maintain positive working relationships with kettle sites. • Identify and contact potential donors • Evaluate the success of previous fundraising events • Oversee the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers. • Orientation and performance management of kettle worker staff and/or volunteers. • Foster and maintain positive working relationships with kettle sites. • Identify and contact potential donors



Discount Car & Truck Rentals

• Canada
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Customer Service Representative/Essay

  • Jun 2019 - Nov 2019

  • Oversaw, and assisted other employees and customers when they required or seek assistance. • Engaged in cliental correspondence by answering letters, email, and telephone calls. • Oversaw, and assisted other employees and customers when they required or seek assistance. • Engaged in cliental correspondence by answering letters, email, and telephone calls.



Timothy Christian Schools

• United States
• Education Administration Programs
• 1 - 100 Employee

• Teacher Assistant

  • Jan 2015 - Jun 2015

  • Planned and taught classes in Grades JK-Grade 8. • Taught and coordinated several learning actives for the student to participate in. • Supervised children, took care of special needs children and children with allergies, ensuring safety, and providing aid when students seek it. • Planned and taught classes in Grades JK-Grade 8. • Taught and coordinated several learning actives for the student to participate in. • Supervised children, took care of special needs children and children with allergies, ensuring safety, and providing aid when students seek it.