Experience

Club Coffee

• Canada
• Food and Beverage Manufacturing
• 200 - 300 Employee

• Production Supervisor

  • 2022 - Present

  Following my success as a technician, I was promoted to a supervisor. In my current position, I am responsible for leading the production team members to carry out the processes of roasting, grinding and packaging of ground and whole bean coffee. My activities include, monitoring production outcomes, quantity, and quality, training staff on new processes, evaluating performance and expectations, maintaining records and providing shift reports.My personal growth achievements in this position to date include:● Becoming a Certified First Aider.● Becoming a Certified JHSC Member.● Becoming a Certified Lean Six Sigma Yellow Belt.

• Quality Technician

  • 2018 - 2022

  I conducted sensory evaluations and inspected and monitored the quality of in-process and finished products for this producer of ground and whole bean coffee. I conducted line inspections, with the use of manufacture specifications to ensure quality control specifications were within company control parameters and provided corrective action procedures for any non-conformance products. I also planned and completed recurring shelf life testing and sensory evaluations, with responsibility for documenting and reporting all data and results.



Apollo Health and Beauty Care

• Canada
• Manufacturing
• 200 - 300 Employee

• QA Laboratory Technician

  • 2016 - 2018

  I conducted analytical testing on raw materials, in-process, and finished products for the largest manufacturer of private label, personal care, and cosmetic products in Canada. This involved performing tests on over 50 products and maintaining test records while ensuring that standard operating procedures (SOPs), test methods, work instructions, good manufacturing practices (GMP), and good laboratory practices (GLP) were followed. I also inspected lines and maintained quality control standards for product fragrance, colour, appearance, and texture. When out-of-specification results were identified, I completed root cause analyses, created deviations in laboratory software and developed corrective action plans. My top achievements in this position include: ● Improved data security and streamlined access to critical records during audits by introducing an electronic back up and storage solution for all instrument calibrations and verifications. ● Enhanced audit preparation through compiling a check list of relevant FDA audit preparations that were completed for two previous successful audits and included points brought up by the auditors at the time.



Maxxam Analytics

• Canada
• Environmental Services
• 300 - 400 Employee

• Team Coordinator & Laboratory Analyst 2

  • 2014 - 2016

  I successfully advanced to positions of increasing responsibility for this leading provider of analytical services to the Canadian market in the energy, environmental, food, and DNA industries. As a team coordinator, I managed a team of 40 technical professionals to prepare environmental and food samples for analytical testing. My activities included training new staff on department processes by setting objectives, evaluating performance and expectations, maintaining training records, and providing ongoing coaching. In addition, I created and organized documentation including equipment maintenance records, calibration data, supply inventory, Safety Data Sheets, and Certificates of Analysis in laboratory software and database applications.A highlight of tenure in this position was receiving the peer nominated and prestigious Maxxam Values Award for demonstrating superior performance, innovation, collaboration, and integrity.

• Team Lead & Laboratory Analyst 1

  • 2011 - 2014

  Following my success as a technician, I was promoted to represent the pre-processing and archiving departments during regulatory audits conducted by the Region of Peel, Standards Council of Canada (SCC), and the Ministry of the Environment (MOE), and clients including SGS, Imperial Oil, Aecom, and Waste Management. I maximized the quality and productivity of staff, equipment, and laboratory processes by providing technical expertise on LEAN projects. I also supervised the weekly disposal of soil, water, and food samples according to laboratory and regulatory procedures.My top accomplishments in this position include the following:● Improved ability to ensure external instrument calibrations were performed in a timely manner by creating an instrument list and calibration timeline to track the calibration status of all equipment.● Reduced the number of deviations generated due to minor situations by developing a list of situations to include in the standard operating procedure resulting in a record without losing valuable staff time.

• Laboratory Technician

  • 2010 - 2011

  In this entry-level position I performed a wide variety of analytical tests and procedures to identify volatile organic compounds (VOCs) and meet Canadian Council of Ministers of the Environment (CCME) guidelines in support of environmental and human health risk assessments. My responsibilities included archiving and disposing of samples according to procedures and special handling requirements. In addition, I conducted verifications and maintained documentation on laboratory equipment.