Experience

ITA Group, Inc.

• United States
• Advertising Services
• 500 - 600 Employee

• VP & CIO, Information Technology

  • Aug 2016 - Present

  ITA Group combines incentive programs, rewards and recognition, group travel and event management to engage employees, motivate channel partners and ignite customer devotion. And we rely on traditional business values like hard work, integrity and great client service to make sure our clients are successful. Founded in 1963, ITA Group is headquartered in West Des Moines, Iowa, with sales offices in Atlanta, Boca Raton, Chicago, Dallas, Des Moines, Detroit, Indianapolis, Los Angeles… Show more ITA Group combines incentive programs, rewards and recognition, group travel and event management to engage employees, motivate channel partners and ignite customer devotion. And we rely on traditional business values like hard work, integrity and great client service to make sure our clients are successful. Founded in 1963, ITA Group is headquartered in West Des Moines, Iowa, with sales offices in Atlanta, Boca Raton, Chicago, Dallas, Des Moines, Detroit, Indianapolis, Los Angeles, Minneapolis, Philadelphia, San Francisco and the greater New York City area. Show less ITA Group combines incentive programs, rewards and recognition, group travel and event management to engage employees, motivate channel partners and ignite customer devotion. And we rely on traditional business values like hard work, integrity and great client service to make sure our clients are successful. Founded in 1963, ITA Group is headquartered in West Des Moines, Iowa, with sales offices in Atlanta, Boca Raton, Chicago, Dallas, Des Moines, Detroit, Indianapolis, Los Angeles… Show more ITA Group combines incentive programs, rewards and recognition, group travel and event management to engage employees, motivate channel partners and ignite customer devotion. And we rely on traditional business values like hard work, integrity and great client service to make sure our clients are successful. Founded in 1963, ITA Group is headquartered in West Des Moines, Iowa, with sales offices in Atlanta, Boca Raton, Chicago, Dallas, Des Moines, Detroit, Indianapolis, Los Angeles, Minneapolis, Philadelphia, San Francisco and the greater New York City area. Show less



Katcher Enterprises Inc. via Midwest Project Partners Inc.

• Large Insurance and Annuities Company

• Project Manager

  • Aug 2015 - Aug 2016

  Managing multiple projects that are part of the large program that is focused on establishing the processes needed to meet the requirements set forth in the Model Life Insurance Benefits Act, which was approved by the Executive Committee of the National Conference of Insurance Legislators (NCOIL), requirements for states that did not adopt NCOIL standards, and requirements for future audits. Managing multiple projects that are part of the large program that is focused on establishing the processes needed to meet the requirements set forth in the Model Life Insurance Benefits Act, which was approved by the Executive Committee of the National Conference of Insurance Legislators (NCOIL), requirements for states that did not adopt NCOIL standards, and requirements for future audits.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Vice President, Business Systems Consultant Mgr, VP

  • Jan 2013 - Aug 2015

  Streamlined three separate platform teams to conform to a process of best practices for the prioritization, project management, requirements, design, testing, and training of business changes. • Sponsored a $6m upgrade effort for an end of support work flow system that was leveraged by the enterprise to solve key business needs. • Reduced the use of external vendor resources by 93% through establishing a shared resource model that resulted in a 49% annual expense reduction… Show more Streamlined three separate platform teams to conform to a process of best practices for the prioritization, project management, requirements, design, testing, and training of business changes. • Sponsored a $6m upgrade effort for an end of support work flow system that was leveraged by the enterprise to solve key business needs. • Reduced the use of external vendor resources by 93% through establishing a shared resource model that resulted in a 49% annual expense reduction. • Initiated and lead an $8m conversion to convert a 14 year old customer contact center vendor platform to a One Wells Fargo solution that position the business to have greater flexibility in new customer needs.

• Vice President, Business Systems Consultant Mgr

  • Jul 2006 - Dec 2012

  Created and established processes for a multi-functional team to more effectively and efficiently manage and control the system changes made by 12 technology partners that were engaged to meet an entire line of business needs from Merchant Services and Business Development to Customer Service and Collections. • Hired, trained, and managed a 29 person team (plus 80 contractors) to perform all the Project Management, Prioritization, Requirements, Design, Software Configuration, Quality… Show more Created and established processes for a multi-functional team to more effectively and efficiently manage and control the system changes made by 12 technology partners that were engaged to meet an entire line of business needs from Merchant Services and Business Development to Customer Service and Collections. • Hired, trained, and managed a 29 person team (plus 80 contractors) to perform all the Project Management, Prioritization, Requirements, Design, Software Configuration, Quality Assurance, Testing, Help Desk, Training, and Communication activities for any system and process changes needed by the business line. • Lead technology executive for $42m dollar platform conversion from a home grown application to industry leading vendor while partnering with other Wells Fargo business lines to ensure consistency and best practices. • Managed a budget of up to $120m between my team, vendors, and technology partners that during my last 4 years of managing accomplished a 12% reduction through process improvement efforts.



Sogeti

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Principle Consultant

  • Mar 1996 - Jul 2006

  Sogeti Account Executive (08/04 to 06/06) Consulting Positions: ------------------------------- Wells Fargo Financial Bus. Analyst Lead (10/05 to 06/06) MetLife Annuity Ops Business Analyst Lead (04/05 to 10/05) Wells Fargo Home Mortg Sr. Bus. Analyst (11/04 to 04/05) Relationship Mrktg Lead Tech. Consultant (08/04 to 11/04) MetLife Annuity Ops Tech./Bus. Liaison (01/03 to 06/03) MetLife Annuity Ops Business Analyst Lead (05/01 to 01/03) MetLife Annuity Ops… Show more Sogeti Account Executive (08/04 to 06/06) Consulting Positions: ------------------------------- Wells Fargo Financial Bus. Analyst Lead (10/05 to 06/06) MetLife Annuity Ops Business Analyst Lead (04/05 to 10/05) Wells Fargo Home Mortg Sr. Bus. Analyst (11/04 to 04/05) Relationship Mrktg Lead Tech. Consultant (08/04 to 11/04) MetLife Annuity Ops Tech./Bus. Liaison (01/03 to 06/03) MetLife Annuity Ops Business Analyst Lead (05/01 to 01/03) MetLife Annuity Ops Technical Lead (03/00 to 05/01) ING Lead Developer (12/99 to 3/00) West Group Publishing Web Developer (06/99 to 12/99) Cap Gemini America Consultant (01/99 to 06/99) State of Iowa Programmer/Analyst (12/98 to 01/99) ITA Group Programmer/Analyst (02/97 to 12/98) Equitable of Iowa Programmer/Analyst (07/96 to 02/97) Cap Gemini America Consultant (03/96 to 07/96) Spud’s Emporium Programmer/Analyst (01/96 to 03/96) Show less Sogeti Account Executive (08/04 to 06/06) Consulting Positions: ------------------------------- Wells Fargo Financial Bus. Analyst Lead (10/05 to 06/06) MetLife Annuity Ops Business Analyst Lead (04/05 to 10/05) Wells Fargo Home Mortg Sr. Bus. Analyst (11/04 to 04/05) Relationship Mrktg Lead Tech. Consultant (08/04 to 11/04) MetLife Annuity Ops Tech./Bus. Liaison (01/03 to 06/03) MetLife Annuity Ops Business Analyst Lead (05/01 to 01/03) MetLife Annuity Ops… Show more Sogeti Account Executive (08/04 to 06/06) Consulting Positions: ------------------------------- Wells Fargo Financial Bus. Analyst Lead (10/05 to 06/06) MetLife Annuity Ops Business Analyst Lead (04/05 to 10/05) Wells Fargo Home Mortg Sr. Bus. Analyst (11/04 to 04/05) Relationship Mrktg Lead Tech. Consultant (08/04 to 11/04) MetLife Annuity Ops Tech./Bus. Liaison (01/03 to 06/03) MetLife Annuity Ops Business Analyst Lead (05/01 to 01/03) MetLife Annuity Ops Technical Lead (03/00 to 05/01) ING Lead Developer (12/99 to 3/00) West Group Publishing Web Developer (06/99 to 12/99) Cap Gemini America Consultant (01/99 to 06/99) State of Iowa Programmer/Analyst (12/98 to 01/99) ITA Group Programmer/Analyst (02/97 to 12/98) Equitable of Iowa Programmer/Analyst (07/96 to 02/97) Cap Gemini America Consultant (03/96 to 07/96) Spud’s Emporium Programmer/Analyst (01/96 to 03/96) Show less



Primerica

• United States
• Financial Services
• 700 & Above Employee

• Division Manager

  • Jun 2003 - Aug 2004

  Self-employed Financial Services professional and manager. Self-employed Financial Services professional and manager.