Experience

Valvoline Global Operations

• United States
• Oil and Gas
• 200 - 300 Employee

• Manager, Digital Partner Efficiency

  • Mar 2023 - Present



Valvoline Inc.

• United States
• Retail
• 700 & Above Employee

• Manager, Digital Partner Efficiency

  • Apr 2017 - Mar 2023

  Newly created role for deployment and adoption of digital tools and processes for both internal and external users. Responsibilities include training, measurement of adoption, establishing and communicating KPIs.Deployment lead for CPQ and CLM tools across the business unit. Also served as the Deployment lead for customer (ecommerce) portal.Serve as the voice of the customer and employees for issues, concerns and enhancements as a member of the Core North America Digital Steering Committee. Owns the digital relationship with key White Glove customers. Conducts discovery, onboarding and training for Valvoline's largest accounts.

• East Region Manager - National Accounts

  • Oct 2012 - Apr 2017

  Collaborate with stakeholders to optimize value proposition presentation. On boarding and account management.Prospect new national and regional account sales.Develop C-level relationships required to win and retain business.Development of 7 direct reports across 35 state region.

• Region Manager - Direct Markets

  • Sep 2010 - Oct 2012

  Position focused on brand development and delivering effective value proposition to channels and customers. Built and developed successful teams empowering individuals to hone strengths.Drove operating profit improvement through expense reduction and increased sales.Upgraded intra-organization talent level. Exceeded regional targed expense reduction with 24% reduction in one market in 12 months.

• Sales Manager - Direct Markets

  • Aug 2007 - Sep 2010

  Promoted to management role with 13 direct reports.Executed sales strategies targeting volume growth, sales revenue and new accounts.Involved with local operations divestiture to independent distribution.Increased field sales employees' business acumen through P&L training, modeling and pricing tools.Led start up for route sales team inclusive of sales, distribution of product and on-boarding five sellers and one Sales Supervisor between January 2008 to May 2012.

• Senior Territory Business Manager

  • May 2002 - Aug 2007

  May 2004 - August 2007 Promoted to lead for one of nine strategic channel partner distributor for proven performance of building and maintaining cross-organizational relationships, direct sales and demonstrating product value versus lower cost alternative. Marketed to indirect and direct billed accounts while acquiring new accounts. Sustained customer base during competitive market changes and distribution pressures.May 2002 - May 2004After ERP implementation project ended, returned to Territory Business Manager position, again St. Louis but with added account base.

• Business Process Consultant

  • Jan 2000 - May 2002

  Recruited for SAP Implementation Project Team for experience in organizational agility, technical aptitude, business process comprehension, presentation skills and training.Blueprinted business processes and procedures. Mapped processes including customer service, contract distributor sales, and retail account management into new system.Configured and tested system.Reviewed and recommended manufacturing and distribution facility best practices. Conducted end user training of new protocols for pre-existing jobs across multiple distribution centers. Trained on-site users, visiting multiple manufacturing and distribution facilities to resolve significant downstream issues, including undocumented and unbilled shipments, resulting from new protocols not being followed.

• Retail Account Manager

  • May 1999 - Dec 1999

  Managed sales initiatives and coordinated new product placement across customer's nine distribution centers. Regional P&L responsibility. Influenced independent field sellers, conducted presentations for large groups at customer sales meetings. Influenced distribution center managers to stock new products, creating field sales pull by demonstrating distribution center sales opportunities.

• Territory Business Manager

  • Oct 1996 - May 1999

  Managed business across a two state territory supporting three independent distributors. Responsible for distributor relationship, business management, direct sales, and top line revenue growth.

• Customer Service Specialist

  • Sep 1994 - Oct 1996