Experience

AMC Commercial Cleaning

• Australia
• Environmental Services
• 1 - 100 Employee

• National Operations & Implementation Manager

  • Oct 2022 - Present



Network52

• Australia
• Business Consulting and Services

• Founder

  • Mar 2022 - Present



Quad Services Pty Ltd

• Australia
• Facilities Services
• 100 - 200 Employee

• Associate Director - Operations

  • May 2022 - Aug 2022

  I'm an adaptable and forward thinking business leader with over 30 years experience and results in technically sophisticated, highly regulated, change rich, environmental services environments.A professional & humanistic executive, who has owned their own business and operated in corporate environments which has afforded me the benefit of working with and learning from a diverse range of people.I believe I am a genuine, affable and resilient person, with high standards who is passionate about my work, focused around delivering results, personally driven, energetic, positive and motivated.Creating a culture of continual improvement, outcome delivery and ongoing business success, achieved through listening to others, networking with industry thought leaders, sharing knowledge with my network, and being safety focused is important to me. I have proven skills in, and enjoy: digital disruption & solutions, data analytics & problem solving, process design and procedural standardisation, simplifying and documenting operating procedures, identifying and realising efficiencies, delivering change, effective communication, delivering presentations, building trust based relationships, project management, and being an agile thinker.



Rentokil Initial Australia

• Australia
• Facilities Services
• 200 - 300 Employee

• Strategic Projects Manager

  • Mar 2019 - Mar 2022



Rentokil Initial

• United Kingdom
• Environmental Services
• 700 & Above Employee

• Service & Productivity Manager

  • Jan 2014 - Mar 2019

  The implementation and management of the global service routing and scheduling system, Service+. Currently, I am responsible for the efficient and cost-effective movement of 350,000 planned contract customer visits per annum and another 60,000 non-contract visits across both Australia and New Zealand.

• Business Improvement Manager

  • Jan 2012 - Jun 2014

  During this time I was responsible for Branch Audits and Compliance.

• National Compliance Manager

  • Aug 2008 - Dec 2011

  During this time I was responsible for Branch Audits and Compliance.

• Branch Manager

  • Dec 2006 - Aug 2008



GRC Inspection Services

• Manager / Owner

  • Dec 1996 - Dec 2006

  Specialist Pre-Purchase Inspection Company. Specialist Pre-Purchase Inspection Company.



Rentokil Pest Control Australia

• Australia
• Facilities Services
• 1 - 100 Employee

• Branch Manager - Sydney Residential

  • May 1994 - Dec 1996

  As Branch Manager Sydney Residential I was responsible for all P&L. Day to Day Management of 2 Sales Consultants, 1 Service Manager, 3.5 Admin and 10 Service Delivery Technicians with an Annual Turnover of au $2m. During this time my team was awarded Branch of the Quarter 3 out of 4 Quarters during 1995 and as the Manager, I was awarded the General Managers Award for exceeding Turnover and Profit targets.

• Sales Consultant - Geelong Branch

  • Mar 1992 - May 1994

  In this role, my Sales Patch was from Corio Bay to the SA border to the west and up to Ballarat in the North. I was responsible for New Business and managing the relationships with all Major Existing Customers that we had in the region. During this time we sold and installed one of the largest bird prevention netting systems ever installed at 4000m2 each into two buildings under Geelong Port Authority Control, each one was installed to budget and within 5 days, not bad for 1993.

• Sales Consultant - Melbourne South

  • Jan 1990 - Mar 1992

  As a Sales Consultant for Melbourne South I was responsible for my own time management, appointment building and customer relationships.

• Sales Consultant - Melbourne Residential

  • Jun 1987 - Mar 1990

  As a Residential Sales Consultant I was responsible all Residential Termite and Borer sales in the Melbourne businessDuring this time I also took the time to improve my Termite Identification Skills with the CSIRO under the direction of Mr Jim Creffield and Dr John French.

• Service Technician - Residential

  • May 1985 - Jun 1987

  As a Residential Technician I was responsible for ontime Service Delivery to a preset number of customers per day, responsible and ethical treatment applications. Payment collection and management.