Senior Key Account Manager

• Jul 2019 - Present

Consultant & Project Manager

• Jul 2017 - Present

Business development. Traininig programs for hard and soft skills, internal communication. Recruitment and headhunting projects for all kind of companies and segment and from middle to top management positions. International projects for clients with recruitment needs in different European countries, specially in Spain and Italy. Responsability for customer acquisition, management and retention. Business development. Traininig programs for hard and soft skills, internal communication. Recruitment and headhunting projects for all kind of companies and segment and from middle to top management positions. International projects for clients with recruitment needs in different European countries, specially in Spain and Italy. Responsability for customer acquisition, management and retention.

Head Of International Sales

• Oct 2018 - Jun 2019

Coordination of the international sales teamCooperation with E-Commerce and Marketing department – OnlineCampaignsKAM Online Travel AgenciesNew markets expansion B2B & B2CCoordination of press releases abroad in behalf of PR DepartmentCooperation with the GSA in international and local Trade Fairs, Workshopsand relevant EventsNegotiation and preparation of contracts with new partners and clientsOpening Ticket Counters at Airports

International sales manager

• Jan 2018 - Sep 2018

Turnover increase in 15 Non-ETHN markets for final customerSupport, management of the 12 GSA partners according to market prioritiesRegularly visits to the GSAsExecution of monthly turnover analysis for foreign marketsBudget planning and monthly budget controlling

Founder & CEO

• Oct 2011 - Jul 2017

Acqusition of new customers/ students and companies Students' and teachers' counselling Monitoring of learning development and benchmarking Job interviews Bookkeeping Organisation and supervision of tender preparation, online advertising, marketing campaigns and market analysis. Regular events (regulars' table, Language's Day, etc) Social networks Quality management www.mar-sprachschule.de Acqusition of new customers/ students and companies Students' and teachers' counselling Monitoring of learning development and benchmarking Job interviews Bookkeeping Organisation and supervision of tender preparation, online advertising, marketing campaigns and market analysis. Regular events (regulars' table, Language's Day, etc) Social networks Quality management www.mar-sprachschule.de

Transport Logistics Manager

• Nov 2010 - Mar 2011

-Customers' acquisition and care in the transport sector in Spain and Italy Delivery service coordination Preparation of customs and other necessary documents Credit control and billing -Customers' acquisition and care in the transport sector in Spain and Italy Delivery service coordination Preparation of customs and other necessary documents Credit control and billing

Project Coordinator

• Mar 2009 - Nov 2010

Installation coordinator for new countersContract negotiations with partnersMarketing agreements on-siteSupply of all the necessary work equipmentWorkers' training at the airport stationsBilling preparation and control

Station Manager

• Aug 2006 - Mar 2009

Station Manager Bilbao, Asturias, Santiago de CompostelaManagerial responsibility of10 workersPreparation of rotaOrganisation of appraisal interviews and quality assurance in working proceduresCoordination and organisation of production runsOrder of goodsSupervision of commercial activities and deploymentFlight irregularities assistance (alternative transport, accommodation and catering)Fairs and press conferences (Exhibition organisation and coordination, event logistics and infraestructure of the internal procedures

Sales Agent

• Jul 2004 - Jun 2006

Customer service (new reservations, cancellations, general information) Assistance in case of delay or cancellation of flights (hotel, alternative transport) Customer service (new reservations, cancellations, general information) Assistance in case of delay or cancellation of flights (hotel, alternative transport)

Check in Agent

• Apr 2004 - Jul 2004

Check-in, boarding gate Crew coordination Customer attendance with special needs Check-in, boarding gate Crew coordination Customer attendance with special needs

Information Agent

• Nov 2003 - Mar 2004

General information - Madrid Barajas Airport - (Chaquetas verdes) General information - Madrid Barajas Airport - (Chaquetas verdes)

Shop assistant

• Jun 2002 - Sep 2002

Customer care Organisation of the shop Cooperation with marketing actions Customer care Organisation of the shop Cooperation with marketing actions