Ruby Mansell
Executive Concierge at Equiem- Claim this Profile
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Bio
Credentials
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First Aid Management of Anaphylaxis - 22578VIC
St John Ambulance (Vic)Jan, 2022- Nov, 2024 -
Management of Asthma Risks and Emergencies in the Workplace - 22556VIC
St John Ambulance (Vic)Jan, 2022- Nov, 2024 -
Provide Advanced First Aid - HLTAID006
St John Ambulance (Vic)Jan, 2022- Nov, 2024 -
Certificate II in Hospitality
Training EvolutionJan, 2014- Nov, 2024 -
Certificate III in Tourism
Training EvolutionJan, 2014- Nov, 2024 -
Certificate III in Music Industry Technical Production
Arts Centre MelbourneJan, 2012- Nov, 2024 -
Working with Children Check
Working with Children Check
Experience
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Equiem
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Australia
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Real Estate
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100 - 200 Employee
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Executive Concierge
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Jun 2018 - Present
This public facing role aims to create community in corporate office environments. This role involves problem solving, clear communication with varied professional parties and clients, as well as organised presentation of event information and research on corporate company. As a casual role while I was studying and travelling this experience requires quick assessment of new environments. This public facing role aims to create community in corporate office environments. This role involves problem solving, clear communication with varied professional parties and clients, as well as organised presentation of event information and research on corporate company. As a casual role while I was studying and travelling this experience requires quick assessment of new environments.
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Volunteer Choir Assistant
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Apr 2022 - Sep 2022
I am delighted to be assisting this wonderful community choir for people living with a diagnosis of dementia and the friends or family to support them under the supervision of Zara Thompson. Through this opportunity, I have learnt more about Community Music Therapy and facilitating groups (a rare opportunity studying during covid times). I have enjoyed getting to know the community members and the opportunities to conduct the choir. I am delighted to be assisting this wonderful community choir for people living with a diagnosis of dementia and the friends or family to support them under the supervision of Zara Thompson. Through this opportunity, I have learnt more about Community Music Therapy and facilitating groups (a rare opportunity studying during covid times). I have enjoyed getting to know the community members and the opportunities to conduct the choir.
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Monash Health
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Australia
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Hospitals and Health Care
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700 & Above Employee
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Placement Student
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Feb 2022 - Jun 2022
This placement involved working in a multidisciplinary team to serve inpatients in the neurorehabilitation and geriatric mobility wards. The majority of referrals were for emotional support - adjusting to illness, isolation and low mood, and agitation and distress. I learnt a lot about giving space for expression and the power of language in relationships, workplaces, and self-talk. This placement involved working in a multidisciplinary team to serve inpatients in the neurorehabilitation and geriatric mobility wards. The majority of referrals were for emotional support - adjusting to illness, isolation and low mood, and agitation and distress. I learnt a lot about giving space for expression and the power of language in relationships, workplaces, and self-talk.
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The Royal Children's Hospital
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Australia
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Hospitals and Health Care
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700 & Above Employee
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Placement Student
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Jul 2021 - Nov 2021
Under the supervision of Janeen Bower, during this placement I worked independently with children and their families of various backgrounds, ages, and abilities. Sessions provided the children with age appropriate stimulation as well as enjoyable experiences in the hospital to address risks of hospital trauma. Sessions provided families opportunities to connect in meaningful and developmentally normal ways. Under the supervision of Janeen Bower, during this placement I worked independently with children and their families of various backgrounds, ages, and abilities. Sessions provided the children with age appropriate stimulation as well as enjoyable experiences in the hospital to address risks of hospital trauma. Sessions provided families opportunities to connect in meaningful and developmentally normal ways.
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EPICURE
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Australia
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Hospitality
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100 - 200 Employee
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Hospitality Manager
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May 2014 - Sep 2021
I managed a team of approximately 15 staff members, 1-3 shifts a week. My role included staff training and skill sharing, problem-solving unexpected requests or issues, and supporting conversations that required additional attention eg staff disputes, disgruntled guests, and intoxicated guests alongside organizing rostering schedules and stock sheets. From this I developed strong communication skills, team-work and leadership skills, problem solving, and planning in fast passed environments. I managed a team of approximately 15 staff members, 1-3 shifts a week. My role included staff training and skill sharing, problem-solving unexpected requests or issues, and supporting conversations that required additional attention eg staff disputes, disgruntled guests, and intoxicated guests alongside organizing rostering schedules and stock sheets. From this I developed strong communication skills, team-work and leadership skills, problem solving, and planning in fast passed environments.
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Napier Street Aged Care Services
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Australia
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Hospitals and Health Care
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Placement Student
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Mar 2021 - Jun 2021
This placement involved working as a team and independently to provide individual, small group (5 participants) and large group (20+ participants) music therapy sessions to residents and visiting family members. Sessions had a focus on quality of life, engagement, opportunities for physical movement through dance and instrument playing, reminiscence, and facilitation of community through social interaction and bonding. This placement involved working as a team and independently to provide individual, small group (5 participants) and large group (20+ participants) music therapy sessions to residents and visiting family members. Sessions had a focus on quality of life, engagement, opportunities for physical movement through dance and instrument playing, reminiscence, and facilitation of community through social interaction and bonding.
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Sidekicker
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Australia
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Technology, Information and Media
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200 - 300 Employee
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Hospitality and event agency Staff
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Nov 2016 - Feb 2020
Being an agency staff member involved constant unfamiliar environments and learning new skills and services quickly. Through this employment, I worked in multiple high-end venues such as Crown, Sofitel, and various wedding venues where professional presentation and communication were paramount. Being an agency staff member involved constant unfamiliar environments and learning new skills and services quickly. Through this employment, I worked in multiple high-end venues such as Crown, Sofitel, and various wedding venues where professional presentation and communication were paramount.
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Education
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2021 - 2022
University of Melbourne
Masters, Music Therapy/Therapist -
2014 - 2016
University of Melbourne
Bachelor's degree, Music -
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University High School
VCE, high school
Community
