Experience

Introhive

• Canada
• Software Development
• 100 - 200 Employee

• Solutions Consultant

  • Dec 2021 - Present



Bird & Bird

• United Kingdom
• Law Practice
• 700 & Above Employee

• Senior CRM Executive

  • May 2017 - Nov 2021

  Responsible for day-to-day running and in-house development of the firm's global CRM solutions (OnePlace, Introhive, D&B Hoovers); rollout of significant system refresh including system design, training creation and delivery; creation and implementation of GDPR process for marketing comms; major project support for marketing and business development activities; creation and validation of training materials; frontline user support; networking with peers in the OnePlace community to develop shared best practices. Show less

• CRM Executive

  • Sep 2015 - Apr 2017

  Key player in the rollout of a new Salesforce-based firm-wide CRM system. Duties include product evaluation, planning and execution of worldwide rollout, writing and delivery of training, migration and maintenance of data, assisting users during proof of concept phase, reporting and system administration.



Evalueserve

• Switzerland
• IT Services and IT Consulting
• 700 & Above Employee

• Data Management Supervisor at magic circle firm

  • Jan 2014 - Sep 2015

  Supervisor of team of onsite and offsite data analysts who provided high-quality data maintenance, analysis and support for a top magic circle law firm. Supervisor of team of onsite and offsite data analysts who provided high-quality data maintenance, analysis and support for a top magic circle law firm.



Ashurst

• United Kingdom
• Law Practice
• 700 & Above Employee

• Data Compliance Analyst

  • Aug 2011 - Dec 2013

  Overall responsibility for maintaining the integrity and accuracy of client and prospect data records in the firm's primary systems (New Business Intake, Customer Relationship Management, Content Management System, finance and HR systems). Overall responsibility for maintaining the integrity and accuracy of client and prospect data records in the firm's primary systems (New Business Intake, Customer Relationship Management, Content Management System, finance and HR systems).



Carestream

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Management Information Steward European Region

  • Mar 2008 - Jul 2011

  Responsible for managing the material and service master data function for company’s European region (also covering Eastern Europe, Dubai and India).

• Sales Operations Coordinator

  • Mar 2005 - Mar 2008

  Receipt, entry, management, dispatch and invoicing of orders; co-ordination of equipment installs; running and maintaining inventory reports; balancing of supply chain.

• Health Imaging Business Support Coordinator

  • Apr 2004 - Mar 2005

  Creation and management of high-value tenders from notification to completion and dispatch; assisting account managers with customer quotes, travel arrangements etc; dealing with customer queries.