Experience

Yukon Learning

• United States
• E-Learning Providers
• 1 - 100 Employee

• Chief Design Officer

  • Jan 2021 - Present

• Executive Vice President

  • Jan 2015 - Jan 2021

• Senior Vice President

  • Aug 2011 - Jan 2015

  - Built and managed an industry-leading custom e-Learning design and development team from scratch.- Led a custom off-the-shelf content product (Rapid Course) design, development, sales, and support teams, including bringing the product to market.- Developed processes and then provided best-in-class project and customer relationship management.- Handled business development and account execution with thousands of global customers.- Created and facilitated an exclusive hands-on 2-day “Essentials of e-Learning Design” class for global training and development professionals.- Lucky enough to work with some of the finest, most talented people on the planet.



Virginia Department of Human Resource Management

• Commonwealth of Virginia LMS Administrator

  • Aug 2007 - Aug 2011

  - Served as the Systems Administrator for the Commonwealth of Virginia’s enterprise-wide Web-based Learning Management System (LMS), which includes over 160 agencies and higher education institutions and an end user population of just over 250,000. - Facilitated the implementation of statewide business rules, policies, procedures to ensure consistency of usage. - Applied extensive knowledge of e-Learning trends and tools in order to facilitate e-Learning workshops and LMS training for training professionals across the state. - Utilized extensive knowledge of SCORM and AICC-compliance to verify training content uploaded to the LMS and provide assistance to content providers across the Commonwealth.



Virginia Department of Taxation

• United States
• Government Administration
• 300 - 400 Employee

• Instructional Design & LMS Specialist

  • May 2001 - Aug 2007

  -Utilized understanding of adult learning theories and user interface design to determine learning objectives and develop course content for Computer-Based Training (CBT) and Instructor-Led Training (ILT) programs. -Developed highly-interactive CBT software simulations using advanced skills in SumTotal System’s ToolBook and Adobe Captivate. -Served as primary administrator for the agency's Web-based Learning Management System (LMS). -Performed needs analysis, developed design documents, designed mockups, and held focus groups for several new performance support systems released agency-wide.



Venturi Technology Partners

• IT Services and IT Consulting

• Training & Development Consultant

  • Oct 2000 - May 2001

  -Established learning objectives, created course outlines, organized course content into storyboards, and developed Web-Based Training (WBT) programs for a large financial corporation. -Partnered with management to develop e-Learning methodologies. -Collaborated with Subject Matter Experts (SMEs) to plan, design, and create printed and online user documentation for several Fortune 500 companies. -Created IEEE documentation for a pharmaceutical company to meet Federal Drug Administration (FDA) requirements.



Elliptus Technologies, Inc

• Technical Writer & eLearning Developer

  • Aug 1998 - Oct 2000

  -Determined learning objectives, clustered learning events, and developed storyboards and content for eLearning programs. -eLearning projects were released to an audience of 5,000 users and resulted in saving the company $500,000 in consultant fees. -Managed distribution and enhancement requests for existing eLearning programs. -Designed, developed, and maintained an HTML-based online help system. -Collaborated with developers and SMEs to create technical infrastructure and performance support documentation, including training manuals and job aids. -Maintained a corporate intranet site for housing documentation.