Diane Barbero
Lead Analyst at Baillie Gifford- Claim this Profile
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Topline Score
Bio
Douglas Macleod
Diane is a conscientious Continuous Improvement practitioner skilled in the application of Lean Six Sigma tools and techniques. Diane has delivered positive business benefits working as part of a team and individually, and would be an asset to any organisation.
Wayne Fisher
Diane is an enthusiastic, hard working individual with a very positive attitude. Diane is a qualifed LSS Green Belt and has a solid track record of delivery. Most recently Diane formed a key part in the successful roll out of the companies Sales Transformation Programme. Diane is an effective communicator and is able to build effective working relationships with employees at all levels of the organisation. During my time as Diane's manager, I valued her as an intregal part of the team and she was widely respected by her colleagues.
Douglas Macleod
Diane is a conscientious Continuous Improvement practitioner skilled in the application of Lean Six Sigma tools and techniques. Diane has delivered positive business benefits working as part of a team and individually, and would be an asset to any organisation.
Wayne Fisher
Diane is an enthusiastic, hard working individual with a very positive attitude. Diane is a qualifed LSS Green Belt and has a solid track record of delivery. Most recently Diane formed a key part in the successful roll out of the companies Sales Transformation Programme. Diane is an effective communicator and is able to build effective working relationships with employees at all levels of the organisation. During my time as Diane's manager, I valued her as an intregal part of the team and she was widely respected by her colleagues.
Douglas Macleod
Diane is a conscientious Continuous Improvement practitioner skilled in the application of Lean Six Sigma tools and techniques. Diane has delivered positive business benefits working as part of a team and individually, and would be an asset to any organisation.
Wayne Fisher
Diane is an enthusiastic, hard working individual with a very positive attitude. Diane is a qualifed LSS Green Belt and has a solid track record of delivery. Most recently Diane formed a key part in the successful roll out of the companies Sales Transformation Programme. Diane is an effective communicator and is able to build effective working relationships with employees at all levels of the organisation. During my time as Diane's manager, I valued her as an intregal part of the team and she was widely respected by her colleagues.
Douglas Macleod
Diane is a conscientious Continuous Improvement practitioner skilled in the application of Lean Six Sigma tools and techniques. Diane has delivered positive business benefits working as part of a team and individually, and would be an asset to any organisation.
Wayne Fisher
Diane is an enthusiastic, hard working individual with a very positive attitude. Diane is a qualifed LSS Green Belt and has a solid track record of delivery. Most recently Diane formed a key part in the successful roll out of the companies Sales Transformation Programme. Diane is an effective communicator and is able to build effective working relationships with employees at all levels of the organisation. During my time as Diane's manager, I valued her as an intregal part of the team and she was widely respected by her colleagues.
Credentials
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BCS Professional Certificate in Agile Business Analysis
BCS, The Chartered Institute for ITSep, 2017- Nov, 2024 -
BCS International Diploma in Business Analysis (2015)
BCS, The Chartered Institute for ITMar, 2016- Nov, 2024 -
BCS Foundation Certificate in Business Analysis (2015)
BCS, The Chartered Institute for ITSep, 2015- Nov, 2024 -
BCS Certificate in Modelling Business Processes
BCS, The Chartered Institute for ITMar, 2015- Nov, 2024 -
Change Management
Techniques for ChangeOct, 2014- Nov, 2024 -
BCS Certificate in Requirements Engineering
BCS, The Chartered Institute for ITSep, 2014- Nov, 2024 -
BCS Certificate in Business Analysis Practice
BCS, The Chartered Institute for ITFeb, 2014- Nov, 2024 -
Lean Six Sigma Green Belt
British Quality FoundationSep, 2012- Nov, 2024
Experience
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Baillie Gifford
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United Kingdom
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Financial Services
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700 & Above Employee
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Lead Analyst
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Apr 2022 - Present
Task Management & Workflow ProjectDelivery Lead and Team Leader for Workflow Analysts/ HighGear Support TeamProduct Owner - Stakeholder Management & Project Planning3rd Party Product Relationship Manager for HighGearProvide ongoing support to users of Task Management software and ensure the delivery of continuous improvement initiatives to provide visibility of tasks, smooth processes and reduce risk across the firm. As well as delivering technical enhancements to ensure the future scalability and stability of Task Management software.Anti-Money Laundering - Know your Customer ProjectProject Manager / Delivery Lead working with development & operational teams to provide an automated solution to meet regulatory requirements, optimise processes and reduce risk.Software OnboardingProviding support across the firm for teams looking to onboard new 3rd Party Software. Ensuring Technical Due Diligence, Access and Data Security, technical compatibility with our environment has been fully considered. Show less
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Senior Business Analyst
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Aug 2017 - Present
Team Leader3rd Party Software Relationship ManagerProduct Rollout - business readiness preparation and training deliveryProcess analysisRequirements gathering
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Business Analyst
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Oct 2013 - Aug 2017
Requirements gathering for Task Management/Workflow software to decide whether to purchase a 3rd party product or build in-house. Initiating contact with 3rd party suppliers, coordinating demos, preparation of the RFI (Request For Information) document, analysing responses and short listing key suppliers prior to proof of concept trials and final recommendation.Following purchase of software, requirements gathering and process mapping for each department as they prepare to move onto the new Task Management system. Support IT on the set up and integrations and prepare for rollout to the business with communication, delivery of training and supporting documents. Show less
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Aegon UK
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Edinburgh, Scotland
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Process Improvement Analyst
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Jun 2008 - Oct 2013
BQF Lean Six Sigma Green Belt accredited September 2012. I have a full understanding of the project life cycle and have project managed several improvement initiatives during this role. I have excellent interpersonal skills which quickly achieves strong working relationships. •Identified opportunities for improvements with customers, whether internal or external • Defined projects scope by collecting information on the processes and customer needs to produce a project charter, SIPOC, voice of the customer details and expected benefits • Gathered information on the current situation to understand how the process operates and collected baseline data through Process Mapping, Stapling, MI data collection • Carried out data analysis to identify root causes by using the following techniques: Brainstorming, 5 whys, fishbone diagram • Developed, and implemented solutions that address the root causes. Communicated the results and learning points to assist with any future improvements • Facilitated small workshops • Identified risks and issues within projects and provided potential solutions • Reduce the operating costs for the business. Also improving timeliness and quality of customer service • Planned my own project timelines using MS Project • Communicated regularly with project teams. Show less
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Aegon
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Financial Services
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700 & Above Employee
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Business Analyst
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2001 - 2008
Designed and delivered 1-2-1 and group training sessions Reviewed and updated procedures to include legislative or system changes Strived to streamline and improve processes, creating new procedures where required Analysed and reported system inadequacies to Change recommending ideas for solutions or workarounds Quality Sampled / Work checked - analysed and reported monthly, provided constructive feedback and identified training needs or process improvments Represented Customer Services on various projects as subject matter expert. Ensuring project was fully communicated to the business and all training and procedural requirements were covered prior to implementation Liaised with Change, Compliance, Finance, Internal/External Audit, Risk & Marketing Show less
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Scottish Equitable
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Edinburgh
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Customer Service Representative
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Jun 1995 - 2001
Day to day administration tasks i.e. ADDACS, DD Unpaids, set Cash Run (olas accounts), Set DD Runs, call handling. When more experienced also dealt with complaints, delegation of team work, monthly reporting and Section Manager cover. Day to day administration tasks i.e. ADDACS, DD Unpaids, set Cash Run (olas accounts), Set DD Runs, call handling. When more experienced also dealt with complaints, delegation of team work, monthly reporting and Section Manager cover.
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Education
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1990 - 1995
Graeme High School, Falkirk
Community
