Experience

COMMUNAUTE DE COMMUNES DU GENEVOIS

• France
• Government Administration
• 1 - 100 Employee

• Coordinatrice administrative

  • Apr 2021 - Present



BNP Paribas

• France
• Banking
• 700 & Above Employee

• Conseillère accueil

  • Apr 2018 - Present

  •Administratif : gestion du courrier, traitement des emails, mis à jour des bases de données et KYC, secrétariat, gestion des agendas, saisie judiciaire, rédaction de PV, gestion des clôtures de comptes, gestion des comptes débiteurs , SAV et archivage •Opération de caisse : retrait, versement, dépôt de chèques, commande de fonds •Gestion des automates de banque avec respect du protocole de sécurité •Traitement des demandes clients par la plateforme de l’entreprise, mail et téléphone •Diagnostic du flux et gestion des données pour prévoir la gestion de la nouvelle agence •Gestion de l’économat •Rendez-vous client, vente, ouvertures de comptes Show less



Crédit Mutuel

• Banking
• 700 & Above Employee

• Bank clerk – Front desk agent

  • Mar 2017 - Jun 2017

  • Meeting and greeting guests • Answering and tranferring telephone calls • Current banking operations, insurance and telephony operations • Administrative : mail and email processing, updating databases , in charge of the staff member’s schedule and administrative tasks • Cash operations : deposit, withdrawl, checks deposit, fund’s orders • Receiving deliveries and distributing incoming post or couriered items to staff • Meeting and greeting guests • Answering and tranferring telephone calls • Current banking operations, insurance and telephony operations • Administrative : mail and email processing, updating databases , in charge of the staff member’s schedule and administrative tasks • Cash operations : deposit, withdrawl, checks deposit, fund’s orders • Receiving deliveries and distributing incoming post or couriered items to staff



OVB Vermögensberatung AG

• Germany
• Financial Services
• 400 - 500 Employee

• Junior Financial Advisor

  • Aug 2016 - Jan 2017

  • Informing about laws and risks • Providing high quality customer relationship • Admistrative tasks • Providing solutions tailored to the client’s profile • Insurance, loan, saving,, funds, planning and financials advices • Informing about laws and risks • Providing high quality customer relationship • Admistrative tasks • Providing solutions tailored to the client’s profile • Insurance, loan, saving,, funds, planning and financials advices



Villages Vacances les Carrefours de l'amitité

• Sevrier

• Business developer

  • Apr 2014 - Sep 2014

  Community management • Setting and implementing social media and communication campaigns to align with marketing strategies • Providing engaging text, image and video content for social media accounts • Responding to comments and customer queries in a timely manenr • Creating posters and flyers Business development • Selling local produts, orders, inventories • Website update and deployment of new websites • Making a book • Telemarketing and Emailing, creation databases Show less



Allianz Insurance

• United Kingdom
• Insurance
• 700 & Above Employee

• Customer Relationship Management Consultant

  • Apr 2013 - Jul 2013

  • Managing customer portfolio, telemarketing • Analysing results (dashboard) • Managing customer portfolio, telemarketing • Analysing results (dashboard)



Village des Créateurs et Ali-Ati

• Lyon Area, France

• Marketing consultant

  • Sep 2011 - Apr 2013

  -Marketing audit -Prospection -Creation of online sales website -In charge of photo shoot for the website -Press release -Marketing audit -Prospection -Creation of online sales website -In charge of photo shoot for the website -Press release