Don A. Opperman

Lead Architect for Products and CPO at SAP NS2
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency
  • Spanish Elementary proficiency

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Don joined Secure Channels as our Chief Product Officer and also helped us out in the Engineering team, setting up development tooling such as Atlassian Jira, Confluence and driving strategy to Jira, ... to Aha! Don brought a world-class level of professionalism; development; product vision and strategy; and worked closely with the new engineering team on each of their areas of responsibility, as our existing CTO / CIO was transitioning to another venture and only in the office for 12 to 15 hours a week. Don brought focus, process, best-practices, moving us from Word and Excel for requirements and documentation to Aha!, Atlassian Jira and Confluence for knowledge management. Secure Channels has been in business since 2013 and produced over 43 Proof of Concepts ( PoCs ) and Minimum Viable Products ( MVP ) and many patents in Authentication, Access ID Mgt., post-Quantum Computing Encryption beyond 512 bits. Don selected the top seven Alpha- and Beta-Products developed in the prior seven years and prioritized getting the first product to market as a released product, XOTIC 2.0 from its beta 1.3 release. He put together in less than four weeks a release checklist; pricing strategy and pricing for products. Don worked closely with the executive team to provide vision, strategy and market delivery. He worked daily with the CEO and VP of Sales and Business Development to move the PoC's and MVPs to market readiness, sales and revenues. Don brings humor, focus, drive, passion and energy to his work and teams he is responsible for and collaborating with.

Sean Murphy

Donald was an effective director for our development team and I both benefited and enjoyed working with him. He was innovative and brought experienced leadership to our development efforts. Donald provided a clear vision and structure to the efforts of the team. His insight into process and delivery proved critical in the completion of several initiatives. His commitment to excellence was infectious and his rapport with the team made working for a common goal easy. And he was a great mentor and accelerated my professional development.

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Credentials

  • Architecting Microsoft Azure Solutions
    Microsoft
    May, 2020
    - Nov, 2024
  • Amazon Web Services Solutions Architect - Associate
    Amazon Web Services (AWS)
    Apr, 2020
    - Nov, 2024
  • Amazon Web Services Solutions Architect - Professional
    Amazon Web Services (AWS)
    Apr, 2020
    - Nov, 2024
  • Amazon Web Services SysOps Administrator - Associate
    Amazon Web Services (AWS)
    Apr, 2020
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services
    Mar, 2018
    - Nov, 2024
  • Certified Cloud Security Professional
    (ISC)²
    Mar, 2018
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Mar, 2015
    - Nov, 2024
  • Pragmatic Marketing Certified (2002) - Product Management, Product Marketing, Strategic Pricing
    Pragmatic Marketing
    Apr, 2002
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Lead Architect for Products and CPO
      • Nov 2020 - Present

      My role and responsibilities include leading and supporting Cyber Security Architecture, Security Design, Implementation and Monitoring, GRC and DevSecOps. To USA Domestic and Global Clients in Europe, Asia-Pacific and North America. Helped drive 25% improvement in more-secure-automation and 5-months reduced to 60-days for delivery from contract / licensing signing to full, secure- production Cloud migrations. Led on rapidly secure product innovation and security implementations and drive our company’s over $1 B annual sales and recurring Secure-Cloud service revenues growing at over double-digit % per annum. Customer verticals myself and my team are daily-, actively engaged with include: • Banking/ Finance/ FinTech; Wealth Management; Brokerages; Currency Trading; Financial Technology • Healthcare, Life Sciences, and medical devices • Utilities including Electricity production and distribution; Gas and Water production, treatment, and distribution • Technology including Multi-Cloud PaaS and SaaS Cyber Security and Applications • Telecommunications, Cable / Internet & Data Centers / Cloud Providers • Defense companies and USA Federal and State Civilian Government; and, USA and Canadian and Australia / New Zealand Government Intelligence / Defense Agencies / Depts. With 1,200 global and USA customers with some examples include: • USA, Australasian and Canadian International banks / finance / fintech • CBIC, Bank of America, Wells Fargo, … • USA, Canadian and Australian Utilities – FL FP&L; CA-PG&E, Sand Diego Gas & Electric, SoCal Edison, Australia AusGrid, … • Global Lockheed, Maxar, Boeing, Rolls Royce Engines, … • USDA, IRS; Australian Gov-Services, … ; Canadian Revenue Service; UK Her Majesty’s Revenue & Customs; … .. Show less

    • United States
    • Information Technology and Services
    • 1 - 100 Employee
    • Chief Product Officer, EVP and Head of Solutions Engineering
      • Jul 2020 - Jul 2022

      Don leads Secure Channels Product management vision, strategy, roadmaps, releases, and requirements; together with the talented software-and hardware-engineering teams. His responsibilities encompass Solutions Engineering Support for customers and partners globally too. Don leads on Global B2C and B2B Security products and and services. These include Quantum-Computing -Resilient Encryption ( starting at 512 bits ) and Authentication / ID mgt. software and hardware for video-systems; industrial control systems like SCADA and IoT. .. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Leader / Director of Enterprise IT and PLM: Cloud DevSecOps; Enterprise Applications; ...
      • Feb 2019 - Jul 2020

      Director-, then VP level. Responsible to C-Suite executives and customers for Product strategy, roadmaps, release mgt., Engineering, QA, and DevSecOps. B2B and B2C Products and services focused on technology for healthcare, banking, finance, education, utilities, hospitality and other vertical segments globally. Product-Line Management and Engineering Leadership for Technology stacks subject matter expertise in Amazon and Microsoft Cloud compute, storage, networking, database, analytics, IoT, DevSecOps tools, frameworks and product development. Enterprise IT Applications expertise in healthcare, banking, finance, education, utilities, and hospitality reference architectures, Models, views, patterns, and standard / compliance / privacy including GDPR, CPAA, HIPAA, PII, FIPA, COPPA, SOX, SOC2, ISO, ... .. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Orion / AIC International - Director PLM - DevSecOps Cloud, Enterprise IT
      • Sep 2015 - Feb 2019

      Director, then promoted to VP for IT and Technology Infrastructure, Cloud, Software Portfolio / Product Mgt. for: 1. Product DevSecOps 2. Enterprise IT architecture & Mgt. 3. IT security mgt. for Cloud, Mobile, Web, Enterprise Applications, Systems / Networks 4. Cloud services; Cloud Security, migration & cloud-native apps 5. Mobile & Web DevSecOps 5. Compliance & standards / privacy Clients / customers for Cloud / Managed Services: 1. Darden Restaurants - Complete IT Security Audit for compliance, particularly PoS in the over 8,000 restaurants for full network, compute, storage, middleware, database to application development layers 2. Orlando Utilities - $48 M; 32 month significant upgrade from PeopleSoft financials / billing / CRM to Oracle CC&B and integration with WebServices, Smart Meter Network (MDM), web and mobile, Amazon AWS and Microsoft Azure Cloud services. Compliance to ISO / IEC, SOX, PCI-DSS (partners), HIPAA, FL Privacy. Leveraging Cisco networks & other network, firewall, load balancing, encryption on corporate fiber optic networks & wireless networks. Centered vulnerability and threat assessment / evaluation with Tenable Security Center and other tools. Web and Application and code development and test screened leveraging the cloud version of HP Fortify and related PaaS software. Oracle & Microsoft AD, Servers, Databases and Applications. 3. Dell Technologies Virtustream Cloud provider for ITSM / ITIL audit of data centers and processes and implementation of new policies, compliance and IT / Cyber-Security measures for both Federal and Commercial Cloud customers 4. MacStadium Cloud provider of IaaS and Security as a Service to clients such as Microsoft development, Capital One, Midlands Bank and many other Apple iPad / iPhone / Watch developers hosting on a Cisco, VMware, Windows and Linux (Ubuntu and RHEL) environments with added security from CyberArk and others 5. MSL IT / IT Security Audits for public accounting clients . . Show less

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Sr. Director of Product Mgt. & IT Technology - Network, Cloud DevSecOps and Enterprise Architecture
      • Dec 2007 - Feb 2019

      AIC International provides web; mobile; and, cloud product line development, services in healthcare, banking & finance, hospitality & Internet technology. Customers include financial hedge & equity funds; Comcast; Disney; Intelity; GotChosen, AssistRx, I-Rongo Medi-Soft, Dell Technology, Bank of America, Wells Fargo, ... See the following web site references for client results: (1) OUC (Orlando Utility Commission ) - see below. (2) Darden Restaurants / Orion Technology Services - see below. (3) Disney - Parks & Resorts Technology - see below. (4) MTI - see below. (5) GotChosen - see below. (6) Intelity - see below. (7) Disney - Global Business and Technology Strategy; WDPRO; Resorts; Revenue Management; Food and Beverage; Safety. 2012 to 2013 and 2015 for Health / Safety, Technology & Reference Architecture www.disney.com 2012 examples of work included CSO (Chief Safety Office) & his executive management team on portfolio management (governance processes for technology for safety); program management of food safety programs & transportation safety programs; & two food safety project for the Safety clients. Food safety software to track & audit processes with checklists, reporting, business rules around auditing and HACCP, and temperature (BlueTooth) probes. (a) Disney Availability - software underlying attraction & resort stay availability: https://disneyworld.disney.go.com http://www.youtube.com/watch?v=YQlFKGYlvPk (b) Disney Food Safety Technology & Innovation (HACCP to HARPC): http://www.chefsfoodsystem.com http://www.foodquality.com/details/article/834573/Mickey_HACCP.html?tzcheck=1 http://wdwnews.com/releases/2013/05/23/disney-executive-recognized-for-dedication-to-stem-education/ (7) Comcast wireless: 2009 to 2010 http://business.comcast.com/internet/business-internet/business-wifi Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Director of Product Management / Product Development, Test and IT
      • Jul 2009 - Dec 2015

      i-Rongo Medi-Soft produces software for doctors and patients that connect their health records. The software is mobile / Cloud-based and allows doctors and patients to update their medical records at the doctors' office; at work; at home; or, on the run. Healthcare Intelligence is our tag-line. We have launched two products to market in 2011 and 2012 via the Apple AppStore for the Apple iPad and consumer markets. We have healthcare analytics, trending and intelligence modules and prototypes under development for 2012 launch. In 2013 we continue to develop, primarily for Apple iOS and iPad and have prototyped for Google Android and for Google Cloud Services and Amazon Web Services / Cloud. http://itunes.apple.com/us/app/i-rongo-health/id439982827?mt=8%23 http://itunes.apple.com/us/app/i-rongo-health-lite/id491538173?mt=8 . Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Principal Portfolio and Product Line Manager
      • Jun 2015 - Sep 2015

      Director of Product Line Management. Provided product management; portfolio management; program management and project management; development and test management; Reference Engineering; and, Budget planning and presentation for FY15, FY16 and 5YP (5-year plan). Worked on a Portfolio that included over six programs from Reference Architecture development, testing and deployment, Composite Availability development; Web Accessibility development for ADA compliance; Application / Infrastructure Uplift or Sustainment; Open Source Software governance and processes; and Budget / Financial planning and implementation / control management. This included Agile Scrum / Kanban-based project management of over eleven projects for AIU (Application and Infrastructure Uplift / Sustainment) and six Agile Studios in Presentation Layer; Business Services; Common Services; Security Services; Accessibility Services; and, Performance Services. Received world-class training from Disney and VersionOne on VersionOne and Disney Agility. .. . Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • AIC International - Director Product Management & Development Lead of Salesforce, AWS and IT Sec.
      • Sep 2014 - Jun 2015

      Development of products, services and IT capabilities for MTI, their Affiliates and clients globally. Accomplishments to date: (1) Built a team of ten, world-class developers, testers, product owner in less than 6 months to replace the prior team who had dwindled to one from six (2) Managed global team members in Eastern Europe for our off-shore initiatives (3) Stabilized up to 16 web sites that were daily and weekly going off-line (4) Migrated old infrastructure from vendors and technology that was still 1990's era server-hosting to virtual servers, distributed data centers, and upgraded Amazon Web Services in less than 2 months from project start (5) Upgraded our Salesforce (Sales, CRM / Back-office and cashflow management systems) to current best practices in less than 3 months. (6) Successfully released a major new financial charting software product developed by Ukrainian team members over two years of development (7) Successfully released our second generation of educational services / software products within 6 months from concept to launch based on our MTI Online University and Learning Management System (Moodle) (8) Successfully migrated our 16 web sites, including two primary web sites from one vendor to Amazon Web Services EC2, Glacier, S3, Route 53 services over three month period (9) Launched a new responsive, Web-based app to track and recommend FOREX (FOReign EXchange) trading systems and analysis over a 2 month period from concept to market launch (10) Developed mobile applications for (9) over 6 month period to support Apple iOS and Google Android (11) Developed and successfully implemented an interim e-Commerce solution in less than two months that generated an incremental $300 K per month of revenues from new clients and channel partners (12) Put in place best practices for Portfolio, Program and Project management using tools such as Aha!, Atlassian Jira-Agile, Confluence, Hip Chat, Bamboo & manual / automated testing with Selenium . Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • AIC International - Product Management, Development / CTO and CIO for IT / Cloud Services
      • Apr 2014 - Jul 2014

      CIO and CTO. Stealth mode company with a web site indicating scholarships for university students and payment of their student debt. GotChosen is an innovative startup in multimedia technology, advertising, and business development headquartered in Orlando, Florida. The company is developing an unparalleled informational exchange experience based on choice and privacy between people and businesses in ways that build new levels of involvement, brand loyalty, monetization, and profitability. Its proprietary technologies will begin to be rolled out in 2014 Don lead the software engineering (DevOps) and QA / Design and Product Management teams. Don grew the team from 2 software engineers to a team of over 30 developers unless than three months. Expertise in mobile (Apple iOS and Google Android), PHP, HTML / CSS, JavaScript, Angular, Node). . Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • AIC International - Principal Program Manager - Mobility and AWS Cloud Services
      • Oct 2013 - Apr 2014

      Program Management of Intelity's largest luxury hotel, food and beverage and vacation stay client. Multi-million-dollar budget responsibility, team management and deliverables for over 100 global locations. Leveraged Amazon Cloud Services intensively. Program Management of Intelity's largest luxury hotel, food and beverage and vacation stay client. Multi-million-dollar budget responsibility, team management and deliverables for over 100 global locations. Leveraged Amazon Cloud Services intensively.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • AIC International - Senior Program Manager, Disney
      • Mar 2013 - Oct 2013

      - Managing Disney GBTS (back-office applications, in concert with WDPRO) largest room allocation and room assignment program and projects with estimated program budget of $30 M.

    • AIC International - Principal Program Manager, Disney Chief Safety Office and Safety Technology
      • Jul 2012 - Oct 2013

      Put together with the Disney Resorts CSO (Chief Safety Officer) and his technology team, portfolio management, programs management (Food and Transportation Safety_ and projects (two food technology safety projects).

    • United States
    • Telecommunications
    • 700 & Above Employee
    • AIC International - Principal Program and Product-Line Manager, Wireless
      • Oct 2009 - May 2010

      Director of PLM. Led for the Comcast SVP of Product Management and his director team, the wireless strategy, roadmap, business plan and requirements for commercial, public and, with colleagues, consumer wireless (4G and Wi-Fi) strategy and rollout plans and products. Director of PLM. Led for the Comcast SVP of Product Management and his director team, the wireless strategy, roadmap, business plan and requirements for commercial, public and, with colleagues, consumer wireless (4G and Wi-Fi) strategy and rollout plans and products.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Senior Director of New Business Ventures and IT
      • Feb 2004 - 2009

      - New product development - Product management primary role with significant operations management - Project and program management of multi-thousand task projects from concept to launch - Operations management with call center and field operations - Reporting to executive management for P&L of Voice Businesses Phone product-lines (consumer): http://brighthouse.com/central-florida/shop/phone Wireless Internet product-lines (consumer and commercial): http://brighthouse.com/central-florida/shop/internet/wifi Business Phone and Internet Services: http://business.brighthouse.com/Home/ Applications: http://brighthouse.com/central-florida/my-services/app-center . Show less

    • Telecommunications
    • 700 & Above Employee
    • Sr. Director of Product Development, Competitive Intelligence, IT and IT Security
      • 2004 - 2009

      Time Warner Cable (TWC) is a strategic partner with Bright House Networks (BHN) through our parent company, Advance/Newhouse Communications LLP. As a result, I have dually listed TWC and BHN to indicate and manage the close working relationships we have with colleagues at TWC. Time Warner Cable (TWC) is a strategic partner with Bright House Networks (BHN) through our parent company, Advance/Newhouse Communications LLP. As a result, I have dually listed TWC and BHN to indicate and manage the close working relationships we have with colleagues at TWC.

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Sr. Product-Line Manager
      • Feb 2002 - Nov 2003

      Product Management responsible for product P&L and life-cycle management for following areas: - Provisioning - Settlement or Partner Relationship Management - Wi-Fi Products: http://www.convergys.com/products/ . Provisioning emphasis for wireless, cable and wireline areas. Product Management responsible for product P&L and life-cycle management for following areas: - Provisioning - Settlement or Partner Relationship Management - Wi-Fi Products: http://www.convergys.com/products/ . Provisioning emphasis for wireless, cable and wireline areas.

    • Biotechnology Research
    • Director of Product Management, Marketing and Business Development
      • Jul 2000 - Jan 2002

      Crecent Networks was a Venture Capital backed company developing leading-edge Virtual Routing computer networking technologies and Software for provisioning and network management. Crescent raised over $100 M from over five VC firms. Crescent Networks' target market was telecommunications wanting a new way of scaling routers to over 1,000 routers per device. The software management of provisioning such large scale routing (RIP, IS-IS, BGP, ... ) was its key differentiator of the hardware platform. Show less

Education

  • Washington State University
    Master of Science and Business Management, Economics, Business Administration, Mechanical Engineering
  • West Virginia University
    Incomplete, Master of Computer Science
    1990 - 1993
  • University of Canterbury
    Bachelor, Business Management and Science
  • (ISC)2
    Certified Cloud Security Professional (CCSP), Computer and Information Sciences and Support Services
    2018 -

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