Experience

B-Yond

• United States
• Telecommunications
• 1 - 100 Employee

• Manager, Sales Operations "PMO" & Services Delivery

  • Oct 2017 - 6 years 3 months

  Dallas, Texas B-Yond is one of the fastest growing network Artificial Intelligence companies. We are the Leader in Network Intelligence and Operations Automation. B-Yond offers Industrialized AI, hardened at the world’s largest Service Providers. Our patent-pending technology ingests and analyzes the most complex network data, enabling network operations automation and enhanced customer experience. This results in optimized network operations, CapEx avoidance and new possibilities of monetizing the… Show more B-Yond is one of the fastest growing network Artificial Intelligence companies. We are the Leader in Network Intelligence and Operations Automation. B-Yond offers Industrialized AI, hardened at the world’s largest Service Providers. Our patent-pending technology ingests and analyzes the most complex network data, enabling network operations automation and enhanced customer experience. This results in optimized network operations, CapEx avoidance and new possibilities of monetizing the network. B.Yond Named a 2017 FierceWireless'Fierce 15 top start-up. THE B.YOND DNA: OUR TEAM - Drive deeper insights into B-Yond business and support the Sales and Executive teams with greater visibility, predictability and accountability. - Lead Sales Operations & Customer Delivery Success to support sales organization towards the annual booking through mix of services and commercial SaaS business model. Own 4 major areas: business process/tools setup, Sales planning & analytics, deal desk and sales commission. - Manage Services Delivery team to deliver major projects to Tier1 operators in USA & Latin America, by following PMO project management process and performance standards. - Led the implementation and execution of all aspects of sales business processes, including forecasting, pipeline management, sales compensation, accounts planning, and budget management. Achieved 118% ahead the plan - Implemented a tactical approach to forecasting, planning and budgeting process used within the sales organization. - Accountable for the sales pipeline, revenue and strategic objective reporting for the sales operation. - HubSpot, Salesforce, SugarCRM administration responsibilities - Developed consolidated management and financial P&L reporting package and forecasting process including delivery of revenue, margin enhancement, process improvement, risk mitigations, strategic options and recommendations to CSO, CFO & CEO to help optimize and strategize around investment decisions. Show less



Orange

• France
• Telecommunications
• 700 & Above Employee

• Manager, Projects & Planning - Technology Department

  • Jan 2010 - Sep 2017

  • Manage Network Engineering & Operations projects office to ensure effective implementation of project management, standards and support across the department to improve project delivery in terms of time, cost and quality while ensuring the alignment to strategy. • Manage and coordinate the development of Network Engineering & Operations strategy and roadmap in alignment with corporate and business strategies; this would be done in liaise with internal and external stakeholders such as… Show more • Manage Network Engineering & Operations projects office to ensure effective implementation of project management, standards and support across the department to improve project delivery in terms of time, cost and quality while ensuring the alignment to strategy. • Manage and coordinate the development of Network Engineering & Operations strategy and roadmap in alignment with corporate and business strategies; this would be done in liaise with internal and external stakeholders such as commercial, finance, HR, facility management, Legal, internal audit and internally with technology divisions. • Control, monitor and accountable for the coordination and consolidation of Network Engineering & Operations budget, business plans and KPI’s with proper follow up (150 Million USD CAPEX & 100 Million USD OPEX). o Drive 100% capitalization target for the 4th consecutive year. • Lead benchmarking and tracking of department’s performance KPIs and operational reports, and ensure alignment to business objectives & commercial plans that led to maintaining Mobinil as the best QOS operator during 2012, 2013 and 2014 in Egypt “NTRA Report”. • Manage and coordinate the development of Network Engineering & Operations strategy and roadmap in alignment with corporate and business strategies in liaison with internal and external stakeholders. o Assist N E&O management to supervise 250+ employees, manage 45+ vendors. o 3 major transformation programs with A.T. Kearney, Oliver Wyman, and Towers Watson consulting firms. • Develop the relationships & communication with vendors & subcontractors during business review meeting, RFP, subcontractors’ performance KPIs and contract renewal. • Plan employee career development strategy, increasing employee business knowledge and ensure employees’ development and retention. • Ensure the compliance of Network governance model adherence to internal and external audit controls, TQM, Security, SOX, Athena project controls and corporate regulations. Show less



Orange Egypt

• Egypt
• Telecommunications
• 700 & Above Employee

• Network Operations & Maintenance Projects Expert

  • Jan 2006 - Dec 2009

  •Effective implementations of projects management across the department cut costs and improve on project delivery in terms of time and budget. •Run internal and external benchmarks to compare N O&M performance with other companies (financial, specific technical KPIs). •Participate and follow up Network O&M budget and financial related issues. •To deliver the appropriate dynamic support to accompany the transformation projects and the Network performance improvements in Mobinil.

• Sr. Network Operations Projects Specialist

  • Jul 2002 - Dec 2005