Experience

Radnor House School Twickenham

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• IT Manager

  • Jul 2022 - Present

  Leading the IT team for Radnor House independent school, I provide exceptional service to staff and pupils whilst implementing strategy, projects and policies. Leading the IT team for Radnor House independent school, I provide exceptional service to staff and pupils whilst implementing strategy, projects and policies.



St James Senior Girls' School

• Education Administration Programs
• 1 - 100 Employee

• IT Network Manager

  • Aug 2018 - Jul 2022

  IT network manager leading the IT team based around the ITIL framework for St James Schools’ Kensington London and Ashford, Surrey. I provide an exceptional service to staff and pupils whilst implementing strategy, projects and policies. IT network manager leading the IT team based around the ITIL framework for St James Schools’ Kensington London and Ashford, Surrey. I provide an exceptional service to staff and pupils whilst implementing strategy, projects and policies.



Commercial

• United Kingdom
• Business Consulting and Services
• 300 - 400 Employee

• Network Manager

  • Nov 2018 - Aug 2021

  IT network manager running the managed service based around the ITIL framework for St James Schools’ Kensington London and Ashford, Surrey. I provide an exceptional service to staff and pupils whilst implementing strategy, projects and policies. IT network manager running the managed service based around the ITIL framework for St James Schools’ Kensington London and Ashford, Surrey. I provide an exceptional service to staff and pupils whilst implementing strategy, projects and policies.



Metropolis Studios

• United Kingdom
• Musicians
• 1 - 100 Employee

• Head of Information Technology

  • Apr 2014 - Nov 2018

  Experienced Head of IT at world-leading recording facility Metropolis Studios. Manages both day-to-day running of the IT Systems, alongside all IT projects and development for the rapidly evolving commercial organisation. Over-seeing a dedicated team - utilising the latest technology to ensure maximum productivity, top client satisfaction (many of whom are high profile and international artists) and smooth running of the business throughout the companies 24 / 7 opening hours. Experienced Head of IT at world-leading recording facility Metropolis Studios. Manages both day-to-day running of the IT Systems, alongside all IT projects and development for the rapidly evolving commercial organisation. Over-seeing a dedicated team - utilising the latest technology to ensure maximum productivity, top client satisfaction (many of whom are high profile and international artists) and smooth running of the business throughout the companies 24 / 7 opening hours.



ACM - Academy of Contemporary Music

• United Kingdom
• Higher Education
• 100 - 200 Employee

• Head of Information Technology

  • Sep 2008 - Nov 2018

  Head of Department overseeing all I.T activity for leading music Academy, ACM and Europe's largest recording facility, Metropolis Studios. Managing the I.T team across multiple sites including; Guildford, Clapham, Birmingham and Chiswick, both on the educational and commercial side of the organisation. Implementing the latest technologies in a fast paced environment, supporting rapid growth and expansion of the organisation, maximising company productivity. Key responsibilities • Project manage and implement new Infrastructure solutions and Saas applications. • Server management across Microsoft and Apple platforms, including but not limited to Active directory, Group policy, DNS, DHCP. • Storage implementation and management, NAS, SAN, Cloud. • Network management and implementation across all protocols. • Email (Google G-Suite, Exchange, Office 365) • Network Security (Fortinet, barracuda, Kerio) • Virtual environment maintenance and management (VMware VSphere) • Print management (Papercut/Pcounter) • Web hosting. (Wpengine, Cloudflare) • Database maintenance (Sage, FileMaker) • Supporting end users including staff and students on all platforms including Mac, PC, Mobile. • Purchasing / Procurement • Manage leased line, PSTN, ISDN, SIP telecoms (Polycom, Avaya, 8x8) • Problem solving and solution finding at both high and low level. • JAMF Pro trained. Show less



Wurth do Brasil

• Wholesale Building Materials
• 700 & Above Employee

• I.T Support

  • Aug 2005 - Aug 2008

  Outline Network administrator and helpdesk support to office staff and remote staff. Key responsibilities • Dealing with “day to day” Housekeeping of Microsoft servers. • Active directory administrator. • Setting up and configuring Laptops for offsite sales representatives. • Configuration of client VPN, wired/wireless networking. • Setting up and configuring systems for our internal staff. • First line I.T. support for a team of 500 sales representatives and managers in both hardware and software including our “SIS” system and external E-mail. Escalate to the next level if required. • Laptop and Desktop hardware repair. • I.T trainer for sales consultants using the in-house Sales information system (S.I.S) as well as Microsoft Office and Outlook Express. • Maintaining an accurate inventory of laptops when they are issued and returned from sales consultants. • Configuring E-mail both client and backend for all staff. • Primary contact for report requested by our sales managers. • Register calls on helpdesk software and keep all details up to date. Show less