Martin Lexa
Project Coordinator at Moravia- Claim this Profile
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Czech Native or bilingual proficiency
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French Full professional proficiency
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English Full professional proficiency
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Spanish Elementary proficiency
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Slovak Native or bilingual proficiency
Topline Score
Bio
Credentials
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Duolingo Spanish Fluency: Intermediate (Estimated)
DuolingoMar, 2016- Nov, 2024 -
DALF C1
-Jun, 2011- Nov, 2024
Experience
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Moravia
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Czechia
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Translation and Localization
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200 - 300 Employee
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Project Coordinator
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Apr 2020 - Present
I'm taking care of localization projects from planning to timely delivery to our French-speaking client from the pharmaceutical industry.
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Prusa Research
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Czechia
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Mechanical Or Industrial Engineering
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200 - 300 Employee
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Technical Support/HW Technical Writer
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Feb 2018 - Mar 2020
1. Delivering premium customer care through live chat, e-mails, calls and online forum in French, English and Czech languages- assisting the customer with the 3D printer choice, its calibration, and everyday use- assisting with 3D printer assembly/upgrading- technical troubleshooting of 3D printers- shipping related issues- quotes and invoices2. Public knowledge base project management (HW technical writing)- leading a small team charged with writing articles and tutorials for customers- collection of information, prioritizing, definition and distribution of tasks- updating and QA of existing content- collecting feedback from customers and colleagues to improve the project3. Country specialist for French-speaking countries- localization of firmware, software and marketing materials from English/Czech to French- QA of translations from vendors (consistency across platforms, Term Base)- ensuring communication regarding the company presentation in French-speaking countries * working with influencers (selection, keeping in touch) * communication regarding the planning and logistics of the company presence at exhibitions * participating at exhibitions, construction and full-time presence at the booth- French social media monitoring 4. I have created, and I maintain an internal database for sharing knowledge and experience among colleagues (useful especially for new recruits)- continuous collection of technical and procedural information- creation of articles, tutorials, and flowcharts- creation and maintenance of an email/chat template database
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Ipsos Czech Republic
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Czechia
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Market Research
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1 - 100 Employee
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Validation Specialist with French
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Oct 2017 - Feb 2019
Mystery Shopping validation:- French to English translation- review and correction of surveys (logical coherence, spelling, grammar, style)- providing grading and feedback to Mystery Shoppers- taking part in process amelioration - reporting ambiguities and blank spots in guidelinesCooperation on projects for EXXON Mobil, Skoda, Mastercard.
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Kiwi.com
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Czechia
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Software Development
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700 & Above Employee
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Customer Service with French
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Oct 2017 - Dec 2017
- Delivering professional customer care at every step of the booking flow, including escalations - Prebooking - Payment issues - Afterbooking modifications - Refunds- Pilot testing of new systemsBrightnavigator results from the last month:Customer Effort: 66 % (> average)First Contact Resolution: 79 % (> average)General Satisfaction: 79 % (= average)Knowledge: 90 % (> average)Case Ownership: 96 % (> average)
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Ministry of Foreign Affairs of the Czech Republic
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Czechia
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International Affairs
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400 - 500 Employee
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Intern
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Mar 2017 - May 2017
Handled a great part of the agenda of a cultural attaché, plus fr/cz translator.- continuous communication with trading and cultural institutions (Czech and Moroccan) in order to create an international partnership- individually represented the embassy on meetings with Morrocan and international partners- organised representative events- translated administrative and legal documents (fr-cz)- helped prepare official diplomatic correspondence- translated (cz-fr) and created timing for movie subtitles - content and graphic design of promotional leaflets and of a newsletter for the local Czech community - took care of the official twitter account- updated informational documents for international trade
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Université de Bourgogne
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France
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Higher Education
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700 & Above Employee
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Intern
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Sep 2016 - Dec 2016
Intern in the Student Mobility Service and in the Language Center (Centre des Langues et des Cultures pour Tous).- coordinated a refugees integration project (intensive French courses for refugees from Syria and Iraq)- administrated the library in the Language Center- administrated the self-study section- helped with other administrative work (student registrations...)- event organisation (Syrian cuisine workshop)- communicated with students, teachers and volunteers- ensured everyday functioning of the Language Center (giving information about language courses, responding to questions, minor IT support)
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Masaryk University
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Czechia
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Higher Education
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700 & Above Employee
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Teaching Assistant
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Nov 2012 - Nov 2016
Prepared e-learning supports for various classes.- worked with the Moodle system- worked with the Hot Potatoes application- chose teaching materials and assigned homeworksHelped with conferences organisation, worked with OCR programs (optical character recognition).
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Translator
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Oct 2014 - Dec 2014
Translation (from Czech to French) of the museum website and information booklet.- led a team of student translators- prepared texts for translation (paper to MS Word)- translated history and botanics related texts
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Sailor on a dam
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Jul 2012 - Aug 2016
- mooring lines operation- maintenance of the ship- communication with passengers, ensuring their safety- selling tickets
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AB Facility a.s.
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Czechia
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Facilities Services
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1 - 100 Employee
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Cleaning Staff
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Jul 2010 - Jul 2016
Office cleaning for Erste Premier, a.s. in Brno - Řečkovice.
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Embassy of Canada | Ambassade du Canada
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Canada
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International Affairs
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700 & Above Employee
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Assistant at Gaudeamus fair 2012
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Oct 2012 - Oct 2012
Promotion of the Experience Canada program, a working holiday program under the patronage of the Embassy of Canada.
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Education
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2014 - 2017
Masaryk University Brno
Master of Arts (MA), French language and literature -
2014 - 2017
Masaryk University Brno
Master of Arts (MA), Učitelství francouzského jazyka a literatury pro střední školy -
2015 - 2016
Université de Bourgogne
Lettres Modernes (French Language and Litterature), Master grade -
2011 - 2014
Masaryk University Brno
Bachelor of Arts (BA), French Language and Litterature -
2005 - 2011
Gymnázium Matyáše Lercha
High school, Bilingvní francouzsko-česká sekce
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