Experience

Jewish Family Service of Seattle

• United States
• Individual and Family Services
• 1 - 100 Employee

• Executive Assistant

  • Jul 2019 - Present

• Social Integration Program Manager

  • Nov 2018 - Jul 2019

  Leads the development, implementation, delivery and reporting of social integration programming for the JFS Refugee and Immigrant Services (RIS) Department. Coordinates core programs to increase the well-being and social integration outcomes the refugee and immigrant community. -Supervises and supports a team of case managers, program staff, and department volunteers.-Designs and implements new volunteer opportunities to build out program capacity, increase community engagement, and support client social integration.-Serves as liaison with government contractors, partners and other stakeholders on issues related to social integration. Attends meetings and collaborates with local partners and government contractors to support community integration of refugee clients.-Oversee and build the capacity of both RIS offices to participate in social integration programming.-Analyze service delivery data, financial reports and client feedback to guide strategic decisions.-Administer budgets for program contracts and ensure accurate financial documentation and federal reporting.-Ensure program quality, compliance and accurate documentation and prepare and submit reports to program funders.



Wollersheim Winery

• United States
• Beverage Manufacturing
• 1 - 100 Employee

• Winery Tour Guide & Sales Associate

  • Aug 2018 - Sep 2018



Jewish Family Service of Seattle

• United States
• Individual and Family Services
• 1 - 100 Employee

• Community Integration Coordinator, Refugee & Immigrant Services

  • Sep 2017 - Jul 2018

  Community Integration Coordinator increased refugee and community integration through management of refugee volunteer program and supervision of Refugee AmeriCorps member in the Refugee & Immigrant Services (RIS) department. Monitored and evaluated program compliance and implemented program improvement strategies.-Design and implement youth and family community engagement events; thoughtfully partnered with community organizations and stakeholders to facilitate community integration and client self-sufficiency.-Individualized cultural orientation (CO) instruction to meet the unique needs of all adult refugee participants. Developed curriculum to increase content retention.-Audited program files identifying areas for improvement and implementing development strategies with individual staff. Improved programmatic compliance with grant and contract requirements.-Established monthly staff collaboration meetings resulting in streamlined client centered services and new project innovation.-Coordinated and managed RIS volunteer program. Streamlined efficiency of volunteer program through improved training curriculum, and tailored support for program participants. Improved program sustainability through creation of data driven volunteer tracking and record keeping.-Supervised Refugee AmeriCorps member with focus on program capacity building.

• Pre-Arrival Services & Housing Coordinator, Refugee & Immigrant Services

  • Mar 2016 - Sep 2017

  Pre-Arrival Services & Housing Coordinator planned and addressed refugee client needs prior to US Arrival as well as provided continued housing instruction, support and advocacy for refugee clients.-Established new housing options for refugee families through one on one outreach to individual landlords as well as partnering with community contacts and stakeholders.-Preserved and improved existing relationships with landlords and property management companies through maintenance of regular communication. Acted as liaison between property managers and refugee clients to rectify and eliminate both individual and community wide problems.-Worked one on one with refugee families during their adjustment to the US. Facilitated difficult conversions around housing, leading with compassion, and understanding.-Identified common barriers and challenges for stable refugee housing and advocated on clients behalf.-Maintained current understanding of client benefiting state and federal programs and the programs eligibility requirements.

• Refugee Resettlement Case Manager

  • Mar 2016 - Sep 2016

  Refugee Resettlement Case Manager assisted newly arrived refugee families in adjusting to life in the US. Worked one on one with refugee individuals and families to connect them to community services and increase self-sufficiency.-Assisted families in connecting with social services and community supports including: public health, education, ESL classes.-Identified applicable state and federal benefits and helped clients sign up and manage benefits (DSHS, Social Security).-Provided one on one cultural orientation instruction on topics including: US healthcare system, personal finance, housing, personal and public safety, and public transportation. -Work one on one with refugee families during their adjustment to the US. Facilitate difficult conversions around housing, leading with compassion, and understanding.-Utilized strengths based case management to encourage and facilitate self-sufficiency.-Delivered required resettlement services, adhering to time sensitive grant and contract requirements. advocacy on the behalf of newly arrived refugees.



King County Refugee Housing Task Force

• Committee Member

  • Oct 2016 - Sep 2017

  Task Force comprised of refugee community members and immigrant services professionals including WA State Officials. Committee prepared for and held first ever WA state-wide Refugee Housing Summit.-Attended and actively participated in regularly held committee meetings and planning sessions. -Assisted with logistical coordination of and preparation for Refugee Housing Summit conference including: identifying panelists, creating event objectives and programming, ensuring succinct and pertinent event content.-Disseminated pertinent information to JFS agency colleagues and supervisors on a timely basis.



World Relief

• United States
• Non-profit Organizations
• 700 & Above Employee

• Refugee Resettlement Intern

  • Sep 2015 - Mar 2016

  Works with refugees during their first months in the US to foster self-sufficiency. Accompanies refugees to appointments such as DSHS, SS, and doctor's visits. Supports case workers by providing communication between case workers and refugee families.



Bamboo Sushi

• United States
• Restaurants
• 1 - 100 Employee

• Host & Server

  • Jun 2013 - Aug 2015



Lewis & Clark College

• United States
• Higher Education
• 700 & Above Employee

• Counselor's Assistant, Office of Admissions

  • Dec 2011 - Feb 2014

  Counselor Assistant worked directly under the supervision of the Senior Associate Dean and Associate Dean of Admissions. Provided administrative support to admission staff including file review and office assistance.On-campus: -Assisted with annual on-campus admission event coordination for prospective and admitted students.-Ensured accuracy of college publications, assisted with content proof reading and edits, design layout and coordination of publication photo shoots.-Provided office management assistance to admissions staff; conducted reviews of application portfolios, and cataloged records.Off campus: -Effectively coordinated travel logistics for admissions staff; identified optimal route and order of scheduled college fairs, and booked necessary travel arrangements. -Prepared admissions staff for off-campus events including results of student interest research to help inform the presentations at each school and preparation of all outreach materials.