Meg Santos
Operations Specialist, Technology at Foundation for California Community Colleges- Claim this Profile
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Bio
Experience
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Foundation for California Community Colleges
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United States
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Higher Education
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300 - 400 Employee
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Operations Specialist, Technology
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Nov 2022 - Present
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Technology Coordinator
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Feb 2022 - Nov 2022
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Kagan Publishing and Professional Development
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Lead Event Coordinator
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Jun 2015 - Feb 2022
San Clemente, California, United States • Manage coordination team of 3 employees • Train new hires • Identify, recommend and implement new procedures to improve efficiencies • Responsible for coordinating more than 1000 events per year • Provide customer service to clients via phone and email • Assist registration team • Book venues, negotiate contracts for AV services and catering • Coordinate travel plans for trainers • Assist operations manager with special projects • Responsible for contract writing… Show more • Manage coordination team of 3 employees • Train new hires • Identify, recommend and implement new procedures to improve efficiencies • Responsible for coordinating more than 1000 events per year • Provide customer service to clients via phone and email • Assist registration team • Book venues, negotiate contracts for AV services and catering • Coordinate travel plans for trainers • Assist operations manager with special projects • Responsible for contract writing and revisions Show less
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BLACKHAWK VETERINARY HOSPITAL
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United States
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Veterinary Services
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1 - 100 Employee
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Veterinary Assistant/Front Office
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Nov 2013 - Jan 2015
Danville, California, United States • Scheduled appointments and surgery visits for a three doctor practice • Efficiently answered and controlled four phone lines • In charge of putting together, properly maintaining and filing charts • Checked in clients and their pets and showed them into an exam room • Controlled the flow of incoming and outgoing clients by quickly and efficiently checking them in/out • Opened and closed the office and cash registers, including balancing the register and paperwork • Register,… Show more • Scheduled appointments and surgery visits for a three doctor practice • Efficiently answered and controlled four phone lines • In charge of putting together, properly maintaining and filing charts • Checked in clients and their pets and showed them into an exam room • Controlled the flow of incoming and outgoing clients by quickly and efficiently checking them in/out • Opened and closed the office and cash registers, including balancing the register and paperwork • Register, including entering charges and taking payments • Provided excellent customer service to new, old, and past clients and their pets • Called clients to relay lab results • Explained post-surgery medications, exercise and diet restrictions to clients when their pet was ready to go home from a surgery Show less
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Nanny
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Mar 2011 - Jun 2013
Concord, California, United States • Responsible for scheduling for a family of six • Provided meals for four young children • Responsible for driving children to school and activities • Scheduled activities for children after school • Oversaw homework and extracurricular tasks
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Executive Assistant
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Nov 2009 - Mar 2011
Oakland, California, United States • Answered main switchboard and greeted all visitors • Processed incoming and outgoing mail as well as overnight packages • Maintained conference room scheduling • Document control including data entry, Access database, Iron Mountain logs, filing systems • Event planning (holiday parties, monthly staff activities, large corporate offsite meetings) • In charge of all company vehicle maintenance, registration and insurance • Maintained conference room scheduling and conference… Show more • Answered main switchboard and greeted all visitors • Processed incoming and outgoing mail as well as overnight packages • Maintained conference room scheduling • Document control including data entry, Access database, Iron Mountain logs, filing systems • Event planning (holiday parties, monthly staff activities, large corporate offsite meetings) • In charge of all company vehicle maintenance, registration and insurance • Maintained conference room scheduling and conference call numbers for meetings/luncheons through Outlook calendar. Rearrange meetings when necessary • Kept the office stocked with supplies, fruit, drinks, etc. • Worked with building management to coordinate repairs/work orders • Corporate apartment search, contracts, and coordinating move in/move out • Set up Webinars and worked with IT to keep employees happy • Responsible for all travel arrangements including hotels, flights and car rentals • Negotiated many vendor contracts to save the company money • Worked directly with upper management to keep their schedules Show less
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