Experience

Flogas Ireland

• Ireland
• Oil and Gas
• 100 - 200 Employee

• Accounts Receivable Administrator

  • Feb 2023 - Present



Oxigen Environmental

• Ireland
• Environmental Services
• 1 - 100 Employee

• Credit Controller

  • Oct 2020 - Feb 2023

  • Focused on conducting credit checks on new customers/current customers. • Resolves problems in relation to invoice payments and reconciling complex month-end accounts. • Reports to management on outstanding issues, whilst highlighting potential debtor problems. • Retaining customers by putting them onto payment plans to clear debt. • Handling all queries at cash desk such as processing payments, missed bins, setting up accounts, complaints handling and bank lodgements at end of day. Show less



Annarama.art

• Dundalk, Co. Louth

• Graphic designer

  • Feb 2019 - Jan 2022

  ⦿ This is my own small business that I run part time. ⦿ Designs commission work for clients such as: Fan art pieces, logo designs, album covers, business cards, letter heads etc. ⦿ Responsible for the running of all social media accounts: which includes Facebook and Instagram. ⦿ Works to time constraints of the project given to ensure the best result. ⦿ This is my own small business that I run part time. ⦿ Designs commission work for clients such as: Fan art pieces, logo designs, album covers, business cards, letter heads etc. ⦿ Responsible for the running of all social media accounts: which includes Facebook and Instagram. ⦿ Works to time constraints of the project given to ensure the best result.



HUB Financial Solutions (a HUB Group company)

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Retirement Coordinator

  • Oct 2019 - Oct 2020

  • Identify and obtain accurate information from the customer on which the advice recommendation is given. • Liaise with the customer’s current providers to obtain information and updated values required to issue the recommendation. • Book appointments between yourself and the customer to ensure they understand details in the suitability report and recommendation. • Ensure that all activities are processed in a timely manner and the customers’ expectations are managed appropriately, guaranteeing customers receive the right outcome. • Take ownership of specific customer/partner/provider issues or queries to ensure a timely and appropriate resolution. • Recognise when customers are vulnerable or do not understand the details you are giving them and therefore require additional explanation or repetition. • Create, record and update all customer data promptly ensuring it remains accurate and compliant. • Develop and maintain knowledge of the ‘Retirement Market’, owned distribution propositions/products and supporting legislation, company policies and procedures. Show less



Genpact

• United States
• Business Consulting and Services
• 700 & Above Employee

• Regulatory Affairs Officer

  • Aug 2018 - Sep 2019

  ⦿ Responsible for the support of regional and national regulatory submissions for Nordic and Baltic Regions. ⦿ Delivered solutions that met unique requirements of each submission; which included delivery to the appropriate agencies and archival. ⦿ Ongoing communication with the EU team and also country representatives to ensure electronic submissions requirements and time frames were mutually understood. ⦿ Responsible for escalating and resolving any issues that may impact submission builds or logistics of global submission delivery to Health Authorities. ⦿ Used the appropriate technical tools for QC regimes so that regulatory compliance was preserved. Show less



eir Ireland

• Ireland
• Telecommunications
• 700 & Above Employee

• Sales Consultant

  • Apr 2018 - Aug 2018

  ⦿ Administrative duties were carried out on a daily basis such as sales trackers, margin trackers, app logs etc. ⦿ Solved problems in relation to customer issues with accounts. ⦿ Carried out credit checks on customers before broadband or phone purchases. ⦿ Dealt with all debit and credit transactions, cash handling, reconciliation. ⦿ Responsible for all incoming calls and resolving in-store enquiries. ⦿ Carried out general store responsibilities such as cleaning and opening and closing of the store. Show less



Devenneys Office Supplies

• Dundalk, County Louth

• Graphic Designer / Administrator

  • Dec 2017 - Mar 2018

  ⦿ Stock management: organisation of current stock and monitoring stock levels ⦿ Marketing the business: Promoting business and website. ⦿ Responsible for all customer queries, via email, phone and face to face. ⦿ Typing documentation promptly and accurately. ⦿ Dealt with the graphic designing of all projects. ⦿ Stock management: organisation of current stock and monitoring stock levels ⦿ Marketing the business: Promoting business and website. ⦿ Responsible for all customer queries, via email, phone and face to face. ⦿ Typing documentation promptly and accurately. ⦿ Dealt with the graphic designing of all projects.



New Creation, Lurgan

• Lurgan, County Armagh

• Junior Graphic Designer / Administrator

  • Mar 2016 - Jun 2017

  ⦿ Met with clients and managers to discuss the business objectives and requirements of the job given. ⦿ Answered all phone-calls and emails when needed and referred customers to the senior designers. ⦿ Used innovation to redefine a design brief within the constraints of cost and time. ⦿ Used creative thinking to produce new ideas and concepts. ⦿ Sent material to print following studio guidelines. Followed up with the creasing and cutting of the final products. (for example: business cards, letterheads, posters, flyers etc.) ⦿ Promoted business and website and social media accounts. Show less



Design Centre, Southern Regional College

• Lurgan, County Armagh

• Junior Graphic Designer/Marketing Associate

  • Jan 2016 - Jun 2016

  ⦿ Voluntary work completed during University. ⦿ Responsible for managing the design centre’s social media accounts to promote design work produced with various companies outside of the University. (Kaizen Print, Kubrix Design etc.) ⦿ Responsible for the promotion and advertising of the design studio to help aid experience for designers in the University. ⦿ Dealt with all emails in relation to design briefs, Designed customer projects as part of a team ⦿ Voluntary work completed during University. ⦿ Responsible for managing the design centre’s social media accounts to promote design work produced with various companies outside of the University. (Kaizen Print, Kubrix Design etc.) ⦿ Responsible for the promotion and advertising of the design studio to help aid experience for designers in the University. ⦿ Dealt with all emails in relation to design briefs, Designed customer projects as part of a team