Senior Director of Instructional Design

• Feb 2022 - Present

Director of Instructional Design

• Jan 2021 - Feb 2022

Instructional Design Specialist

• Apr 2020 - Jan 2021

Manager, Learning Operations

• Nov 2019 - Apr 2020

Training Team Manager

• Jul 2017 - Nov 2019

Formalized the Training & Development Department's operating procedures and optimized workflows to increase efficiency and mitigate the need for additional headcount. Achieved a 75% higher effectiveness rating for deploying learning offerings as compared to other mid-sized companies surveyed in the ATD's annual State of the Industry Report. Expanded the Horton University course library to include roughly 550 custom-built and vendor-populated courses tagged by topic, target learners, etc.… Show more Formalized the Training & Development Department's operating procedures and optimized workflows to increase efficiency and mitigate the need for additional headcount. Achieved a 75% higher effectiveness rating for deploying learning offerings as compared to other mid-sized companies surveyed in the ATD's annual State of the Industry Report. Expanded the Horton University course library to include roughly 550 custom-built and vendor-populated courses tagged by topic, target learners, etc. Developed custom learning plans for employees based upon key performance indicators while accounting for prior experience and each employee's desired career path. Increased enthusiasm for elective course offerings through gamification, a partnership with internal communications, and a custom-coded banner and news section within the learning management system. Established a culture of learning with a high degree of accountability by partnering with the information technology department to provide clear consequences for not completing mandatory coursework and increasing transparency with the executive team through regularly published gap reports. Incorporated automations into Horton University to decrease administrative workload, reinforce learning and provide front-line supervisors and employees with the opportunity to better track progress within assigned learning plans.

Instructional Designer

• Jul 2016 - Jul 2017

Coordinated the company-wide rollout of the Horton University learning management platform. Co-authored the curriculum for a fully immersive three-year training program for the company’s newest sales executives. Designed a week-long onboarding training sequence to saturate new employees with the information needed to begin on-the-job training within their departments. Established and fostered vendor relationships to provide over 1000 online insurance-related course offerings to internal… Show more Coordinated the company-wide rollout of the Horton University learning management platform. Co-authored the curriculum for a fully immersive three-year training program for the company’s newest sales executives. Designed a week-long onboarding training sequence to saturate new employees with the information needed to begin on-the-job training within their departments. Established and fostered vendor relationships to provide over 1000 online insurance-related course offerings to internal staff. Developed live, hybrid and online courses to be added to customized learning plans for all employees. Created training materials to be sent to clients related to Horton’s core and value add services.

Corporate Trainer

• Jun 2015 - May 2016

Developed training sessions for company employees on a variety of complex software programs. Planned & implemented a large-scale training program for a new phone system in a call center based company with over 1500 employees. Facilitated trainings for Meridian’s three-day New Employee Orientation course sequence. Led monthly Train the Trainer sessions on revolutionary Web 2.0 tools used to improve instructional tactics. Designed an assessment tool used to evaluate the effectiveness of… Show more Developed training sessions for company employees on a variety of complex software programs. Planned & implemented a large-scale training program for a new phone system in a call center based company with over 1500 employees. Facilitated trainings for Meridian’s three-day New Employee Orientation course sequence. Led monthly Train the Trainer sessions on revolutionary Web 2.0 tools used to improve instructional tactics. Designed an assessment tool used to evaluate the effectiveness of all educators in the Training & Development department. Show less Developed training sessions for company employees on a variety of complex software programs. Planned & implemented a large-scale training program for a new phone system in a call center based company with over 1500 employees. Facilitated trainings for Meridian’s three-day New Employee Orientation course sequence. Led monthly Train the Trainer sessions on revolutionary Web 2.0 tools used to improve instructional tactics. Designed an assessment tool used to evaluate the effectiveness of… Show more Developed training sessions for company employees on a variety of complex software programs. Planned & implemented a large-scale training program for a new phone system in a call center based company with over 1500 employees. Facilitated trainings for Meridian’s three-day New Employee Orientation course sequence. Led monthly Train the Trainer sessions on revolutionary Web 2.0 tools used to improve instructional tactics. Designed an assessment tool used to evaluate the effectiveness of all educators in the Training & Development department. Show less

High School Science Teacher

• Jan 2015 - Jun 2015

Developed and implemented a Biology curriculum aligned with the Next Generation Science Standards and the Michigan High School Content Expectations. Focused instruction on inquiry-based learning techniques, educational technology integration, and differentiating instruction for students with exceptionalities. Facilitated classroom activities involving problem-solving, critical thinking, scientific writing and laboratory experiences. Developed and implemented a Biology curriculum aligned with the Next Generation Science Standards and the Michigan High School Content Expectations. Focused instruction on inquiry-based learning techniques, educational technology integration, and differentiating instruction for students with exceptionalities. Facilitated classroom activities involving problem-solving, critical thinking, scientific writing and laboratory experiences.

High School Science Teacher

• Sep 2011 - Jan 2015

Developed and implemented Biology, Physics & Environmental Science curricula using a variety of instructional formats. Gained experience working with at-risk students, English language learners, and special education students through co-teaching. Demonstrated gains in student performance of over 50% for students of varying backgrounds and ability levels. Developed and implemented Biology, Physics & Environmental Science curricula using a variety of instructional formats. Gained experience working with at-risk students, English language learners, and special education students through co-teaching. Demonstrated gains in student performance of over 50% for students of varying backgrounds and ability levels.