Thomas Capacci

Infrastructure & Support Director at ReMark
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Contact Information
us****@****om
(386) 825-5501
Location
NL
Languages
  • French Native or bilingual proficiency
  • English Full professional proficiency
  • Italian Limited working proficiency
  • Dutch Elementary proficiency

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Thomas is excellent specialist and very good colleague. His feedback connected with technical and other topics/ areas is always very valuable. I'm glad that I had opportunity to work with him.

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Experience

    • Insurance
    • 100 - 200 Employee
    • Infrastructure & Support Director
      • Oct 2020 - Present

      - IT Support manager- IT budget and procurement - Defining and implementing internal IT Infrastructure’s roadmap: Transitioning from on-prem, to hybrid and to full cloud services. Migrating laptops management to cloud systems for zero touch deployments and hardening.Providing Site recovery services, extending file shares to the cloud and backups over multiple regions.Ensuring ISO Compliance for IT assets with ISO and security Team.Network services evolution to a fully Secured and highly available managed service worldwide.Focus on security and Implementing Zero Trust, segmentation, privileged access management, log/soc/siem Show less

    • Senior System Engineer
      • Apr 2018 - Oct 2020

      Infrastructure ManagementIT Systems design and administration (virtualization, storage, backups, cloud, network)3rd line supportProviding Cloud Based Environments Solutions for Data Analytics workloads, working some pre-sales and presenting solutionsISO Security Officer

    • System Engineer
      • Apr 2012 - Apr 2018

      IT users support on a worldwide level: solving problems on workstationsUpdate and software deployment. Liaise with local staff in all regional offices in ASPAC, US and Europe.Design and implementation of the Hybrid Cloud solutionsNetwork, hardware and software monitoring Deploying workstations and laptops with full automation Creating deployment routines using scripts. Design email solution for whole groupVirtualization clusters administration and design Implementation of a PKI for Always-ON VPNParticipation in on-call rotation for the resolution of incidents outside of working hours Show less

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior System Administrator
      • Oct 2010 - Mar 2012

      3rd Line Support for "EEAS Delegation" at the European Commission. Doing Exchange, Active Directory, Identity Services administration/support in a big environment (+7000 users, 150 Active Directory forests). MDT/SCCM desktop deployment and migration VMware 5: Design, upgrade and implementation ✓ Test and implementation of the Active Directory project (consolidation and migration of 150 AD forests, migration of user profiles and Outlook profiles through VBS scripts, creating a new AD forest, new OUs and GPOs) ✓ Design of the email solution (migration to Exchange 2003/2010 for 10 000 email inboxes: servers update, storage capacity planning, migration of email inboxes). ✓ Technical lead for the design and the implementation of VMware vSphere 4 and vSphere 5: Creating a new Datacenter for the key services of external delegations. Implementation of VMware clusters, virtual switches, test and design of data stores, creation of logical volumes on the SAN, network configuration of VLANs and trunking, configuration of HA, VMotion and DRS ✓ Desktop deployment with MDT and SCCM (creating a reference image for upgrading desktops from XP to Windows 7, creating packages for deploying applications) ✓ Third line support on MIIS, Exchange and Active Directory Show less

    • Netherlands
    • Business Consulting and Services
    • 1 - 100 Employee
    • System Engineer
      • Sep 2008 - Aug 2010

      Leading three projects in the Operation Department and accountable for designing, managing and implementing three major upgrades for the company: - Exchange transition from 2003 to 2007 then to 2010 - Active Directory upgrade from 2003 to 2008 R2 - VMware infrastructure Enterprise upgrade from 3.5 to Vsphere4 Daily tasks: - Active directory, DNS and Exchange 3rd line support - VMware ESX Infrastructure implementation and administration - SAN administration - Customization and provision of applications packages - Building deployment images for Windows XP, Windows 7 and Windows server 2008 (Altiris and Windows Deployment Server) - Application support to roll-out software code on our primary billing system and by providing scripts to automate the process - Design and implementation of a system monitoring board with Nagios/Nagvis to monitor all key services for a big ordering, billing and customer care platform. - Building Linux monitoring servers (Zabbix, Nagios, Rancid…) - Graphing and reporting with Cacti, MRTG, SCOM 2007 Show less

    • Insurance
    • 100 - 200 Employee
    • Support Engineer
      • Sep 2005 - Aug 2008

      ✓ Computer and Software Support for users, troubleshooting Windows XP operating system issues, troubleshooting of GPOs problems, printing problems, software problems ✓ Managing Active Directory Users and Computers ✓ Installing inventory and monitoring solutions on Linux server: Debian platform, creating hardware and software monitoring scripts (monitoring systems and services process, automatic restart, monitoring disk space, production of graphs) ✓ Leading the virtualization project with VMware: selection of SAN and Dell PowerEdge servers, selection of network infrastructure in collaboration with Dell. Designing the Datacenter and setting up the VMware P2V server for conversion of servers to virtual machines ✓ In charge of hardware and applications in regional offices: Server installation and network equipment Show less

    • France
    • Government Administration
    • 700 & Above Employee
    • IT Administrator
      • Sep 2000 - Aug 2005

      Systems and Network administration I have been studying at the same time to pass my IT diploma Systems and Network administration I have been studying at the same time to pass my IT diploma

Education

  • CNED
    BTS informatique de gestion
    2003 - 2005
  • Stanford University
    2020 - 2020
  • Lycée Hélène Boucher
    Baccalauréat
    1998 - 1999

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